HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

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Q: Mail on my iPad 2 suddenly will not download my inbox for one account.

Mail on my iPad 2, iOS 8.3 suddenly will not download my inbox. I have two other accounts on the same provider (AT&T - Yahoo) with the same settings that work fine. The account will send mail OK. Sometimes it will return an error message "cannot connect to server" after a long time of the spinning wheel. It was doing this just prior to updating iOS 8.3 and still the same after updating.

If I delete the account and re-add it, will I lose all my mail folders, the emails saved in them, contacts, calendar, etc.?

Will a restore recover them at that point?

Any ideas or suggestions?

iPad 2, iOS 8.3

Posted on Apr 9, 2015 9:32 AM

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Q: Mail on my iPad 2 suddenly will not download my inbox for one account.

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