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Q: Security update 2015-004 1.0 has disabled my access to the App Store and iTunes on OSX 10.9.5. Will apple be addressing this issue with another update? I have restored via time machine.

Security update 2015-004 1.0 has disabled my access to the App Store and iTunes on OSX 10.9.5. Will apple be addressing this issue with another update? I have restored via time machine.

iMac, Mac OS X (10.5.1)

Posted on Apr 10, 2015 9:59 AM

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Q: Security update 2015-004 1.0 has disabled my access to the App Store and iTunes on OSX 10.9.5. Will apple be addressing this issue ... more

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  • by Eric Root,

    Eric Root Eric Root Apr 10, 2015 10:53 AM in response to 606Club
    Level 9 (72,045 points)
    iTunes
    Apr 10, 2015 10:53 AM in response to 606Club

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

     

    Feedback

     

     

     

    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.

     

    Feedback via Apple Developer

  • by jörgfromfrankfurt a. main,

    jörgfromfrankfurt a. main jörgfromfrankfurt a. main Apr 10, 2015 1:44 PM in response to 606Club
    Level 1 (0 points)
    Apr 10, 2015 1:44 PM in response to 606Club

    You're not alone ...

    See this thread: https://discussions.apple.com/thread/6984765

    So far three people that came to these Apple sites, having the same problem. Seem's to be a rather specific case of incompatibility. I found it funny that the app used for updating was the first to be affected  ;-)

  • by wruetz,

    wruetz wruetz Apr 12, 2015 12:07 AM in response to 606Club
    Level 1 (0 points)
    Apr 12, 2015 12:07 AM in response to 606Club

    Hi,

    same here with Mavericks after updating the security update. I called the Apple Support and they gave me the advice to re-install the system. After this, everything went well until I did the last update. Then the same as before - 'could not find init.itunes.apple.com' -  and the App Store didn't react at all.

  • by Ted Thibodeau Jr,

    Ted Thibodeau Jr Ted Thibodeau Jr May 4, 2015 8:04 PM in response to 606Club
    Level 1 (5 points)
    May 4, 2015 8:04 PM in response to 606Club

    Solved!  At last!

     

    I cannot say exactly which step was the key, so here are most of the steps I took.  Hopefully this helps someone.

     

     

    1. Took the steps in Invalid or incorrect Certificates including reboot.
    2. Took the steps in Edit your Keychain including reboot.
    3. Downloaded and manually reinstalled Security Update 2015-004.

    4. Repaired permissions and directories with Recovery reboot.

    5. Took the steps in Invalid or incorrect Certificates including reboot.

    6. Took the steps in Edit your Keychain including reboot.

     

    I've gone through some of these steps multiple times, just hoping it would work that time...

     

    Today -- when I went into Mail.app, it whined about the certs for me.com servers -- so I made *that* always trusted.  And this time, iTunes.app didn't complain about any certs!  And this time, Software Update.app didn't complain about any certs!  And it successfully applied the three-week delayed updates!

     

    So I'm hoping it's all done and done.  OMG, frustrating along the way!