Q: MacKeeper/Zerobit Pop Up ad Problem

Even as I click to enter this chat I had to shut off MacKeeper 3 times.  It is harassment.  I had to unblock cookies to get onto an .edu page and ever since I have been plagued with pop ups.  I found it interesting that it took several attempts over several days to even get my Mac to engage the re-blocking of pop ups and cookies in the settings, and yet I am still getting pop ups!  If you find an answer I am following.  Sorry I am not of any help, but maybe, if enough of us get frustrated --those brainiacs at mac might do something to help us.  Otherwise;  SWITCHING TO FIREFOX WORKS GREAT!!!!!!  SAFARI has too many BUGS!!!

I had to shut off MacKeeper 3 times

Why do you have it installed?

Or are you talking about ads for MacKeeper that are popping up in Safari?

If that is the case you might want to try http://www.thesafemac.com/admedic/ and see it that is able to get rid of the ads for you.

This problem has been driving me insane and spent around 5 hours today trying different suggestions, although I was reluctant to try the adware download suggested in many places. After trying to locate files in Finder and playing with settings in Safari and Chrome with no success I downloaded the free version of Sophos for Mac. WORKED LIKE A DREAM! Located the Vsearch file (only seemed to be one), cleaned it and running perfectly on both Chrome and Safari. Previously in Chrome the 'All cookies and site data' constantly showed various ad related items, including zeo/mackeeper and even when cleared would reappear with the opening of one site, since the Sophos clean there is no trace of any unwanted cookies. I would recommend trying this to anyone experiencing the issue.

Sorry, meant to add link: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition.aspx

astrozombie75 wrote:

 

I downloaded the free version of Sophos for Mac. WORKED LIKE A DREAM! Located the Vsearch file (only seemed to be one), cleaned it and running perfectly on both Chrome and Safari.

Yes, that's exactly the problem is that it only removed one file, which probably left many more behind.

If you aren't willing to try AdwareMedic which can tell you where all the rest of those files are located and you can remove them manually or let AdwareMedic do it for you or you can consult this list of where any others might still be Adware Removal Guide : DownLite

Out of curiosity, I was about to ask astrozombie how he thought a virus removal software would be able to get rid of adware (which is not a virus); however, your post took care of that.

looking at the thread there has been a lot of discussion regarding this issue. The easiest thing I found was to nip in to the flash player options and delete all files that it has stored. I'm no tech person but i had the issue for a day, flash player was always pants so guessed this would be the issue. Once the files where deleted within the flash player options hey presto, no popup from that **** Mac keeper. Anyway hope this helps.

Hey guys, I had the same problem for many weeks and I did got the http://www.adwaremedic.com/index.php. It safe, security and very very fast to clean your mack. It's free and of course have the option to Donate. I did donate because I sow how good was the program.

P.S. This freak Mackeeper is so afraid of this program that when you try to open using Google Chrome it will show that can't display the page, so you open in Safari and it will open normally and you can install.

See you guys. 

DOWNLOAD ADWARE MEDIC reallyyyy it helps! I had the same problem. Mackeeper and all the other annoying pop ups!! it's a scam!!

Just go to the Finder and click application, and then remove the image of mackeeper to the trash.

And then there will be a webpage to inform you remove the mackeeper, and just go on.

Also, most importantly, check out this to remove the software that is downloaded with mackeeper and causes a lot of problems.

Hi...

I am so surprised to find the problem. The problem of showing green zooming in words and ads are caused by mackeeper as well as installmac. The former have been familiar to everyone, but the later one almost is not known for anyone, and people tried to install abp but still doesn't work. Installmac is a search engine that inbed in your webpage, and it is often downloaded with mackeepter, AND that is why people still confront same problem after they remove mackeeper, and people without mackeeper still confront with the same problem. After I removed installmac, all the problem are solved: No ads anymore, No pop-up....

Now I tell you how to remove installmac: Check out this method.

1)OPEN safari

2) look at the top bark: open safari>preference>extension

3) there is a button "Unit..", please chick the button to remove software that was created by any third party.(There is a special pop-up in the youtube website, and I found "cinema light", and after I remove it, there is no problem when i open youtube now.)

4) Remove installmac by "unit.." the installmac.

5) Remove installmac as the search engine:

In the Safari Preferences go to the General tab and change the Default Search Engine to Google to Bing or Yahoo

1. Close the Preferences window, open Safari and run a search (any random word). The results should be from Bing or Yahoo’s (as you selected).
2. Return to the Preferences window and change it back to Google.

I hope this will help you all to enjoy your safari experience again!!!

Please help me to let more people know about this!!

Aria Z.

This is what came up when I searched it in the Help tab:

1.) Choose Safari > Preferences, then click Security.

2.)Select “Block pop-up windows,” then deselect Allow WebGL and Allow Plug-ins.

Hope this helps, I don't know if this is what your looking for or not, but it's worth a try!

I had the same problem.

After reading a lot and trying out various things, what finally worked was this.

Download the bitdefender virus scanner from the App store. Run a full system scan and it deleted all the virus popups for mackeeper. It really worked and all the popups stopped immediately.

Hope this helps.

When I accidentally installed mackeeper, all i did was i dragged it into the trash and secured the trash to make sure that it was gone. I checked all my files just to make sure and I found no trace of it.

Please download and install EtreCheck from http://www.etresoft.com/etrecheck

Run it and post the report here