Bolt Darksky

Q: iMac crashes when opening jpegs

Im working on a project in InDesign CS6 (Adobe).  I've exported a few jpegs via that software.  When finder tries showing me a preview of the jpeg or if I try to open it in any way my iMac crashes and restarts.  It's driving me nuts.  I've tried resetting permissions, using time machine, and removing some anti virus software I was using.  Nothing has helped.  However, I am able to open the jpegs on my macbook air.  I'm getting to do clean reinstall however that scares the **** out of me. Please help  Here's the crash report.

 

Anonymous UUID: 2B62A5F5-428B-9C83-EE97-4872A67B0DF2

 

Fri Apr 10 18:27:24 2015

 

*** Panic Report ***

panic(cpu 1 caller 0xffffff801b617cc2): Kernel trap at 0x0000000000000000, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000060786d033, CR4: 0x00000000001627e0

RAX: 0xffffff805ffb2600, RBX: 0xffffff804b24c000, RCX: 0x0000000001000000, RDX: 0xffffff804b04e8b0

RSP: 0xffffff82e609ba58, RBP: 0xffffff82e609ba80, RSI: 0x00000000001d006f, RDI: 0xffffff805ffb2500

R8: 0x000000000000003b, R9: 0x0000000000000000, R10: 0xffffff805e5815fc, R11: 0x0000000000000002

R12: 0xffffff804b24c000, R13: 0xffffff8053d20000, R14: 0x0000000000000000, R15: 0xffffff805ffb2500

RFL: 0x0000000000010246, RIP: 0x0000000000000000, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x1

 

Backtrace (CPU 1), Frame : Return Address

0xffffff82e609b700 : 0xffffff801b52bda1

0xffffff82e609b780 : 0xffffff801b617cc2

0xffffff82e609b940 : 0xffffff801b634b73

0xffffff82e609b960 : 0x0

0xffffff82e609ba80 : 0xffffff7f9d5aafab

0xffffff82e609bad0 : 0xffffff7f9d5af619

0xffffff82e609bb20 : 0xffffff7f9d5b0350

0xffffff82e609bb60 : 0xffffff801bb017cf

0xffffff82e609bbc0 : 0xffffff801baff0c3

0xffffff82e609bd00 : 0xffffff801b5e21e7

0xffffff82e609be10 : 0xffffff801b53000c

0xffffff82e609be40 : 0xffffff801b5149f3

0xffffff82e609be90 : 0xffffff801b52531d

0xffffff82e609bf10 : 0xffffff801b6031ea

0xffffff82e609bfb0 : 0xffffff801b635396

      Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A 3]@0xffffff7f9d593000->0xffffff7f9d601fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f9bc47000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9c1a7000

 

BSD process name corresponding to current thread: Preview

 

Mac OS version:

14D131

 

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x000000001b200000

Kernel text base: 0xffffff801b400000

__HIB  text base: 0xffffff801b300000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)

 

System uptime in nanoseconds: 634836714373

last loaded kext at 182849432838: com.apple.filesystems.smbfs      3.0.1 (addr 0xffffff7f9c104000, size 393216)

last unloaded kext at 522424676062: com.apple.filesystems.msdosfs          1.10 (addr 0xffffff7f9c647000, size 61440)

loaded kexts:

  1. com.eset.kext.esets_kac          600.01.40f01
  2. com.paragon-software.filesystems.ntfs          82
  3. com.eset.kext.esets_pfw         600.01.40f01
  4. com.logmein.driver.LogMeInSoundDriver     4.1.48f99
  • org.virtualbox.kext.VBoxUSB 4.1.8
  • org.virtualbox.kext.VBoxDrv  4.1.8
  1. com.apple.filesystems.smbfs 3.0.1
  2. com.apple.filesystems.udf      2.5
  3. com.apple.driver.AppleHWSensor    1.9.5d0
  4. com.apple.driver.AGPM        110.19.5
  5. com.apple.driver.ApplePlatformEnabler        2.2.0d4
  6. com.apple.driver.X86PlatformShim   1.0.0
  7. com.apple.filesystems.autofs 3.0
  8. com.apple.driver.AppleBluetoothMultitouch           85.3
  9. com.apple.iokit.IOBluetoothSerialManager   4.3.4f4
  10. com.apple.driver.AppleOSXWatchdog          1
  11. com.apple.driver.AppleMikeyHIDDriver     124
  12. com.apple.driver.AppleHDA 272.18
  13. com.apple.driver.AppleUpstreamUserClient            3.6.1
  14. com.apple.iokit.IOUserEthernet        1.0.1
  15. com.apple.driver.AppleMikeyDriver            272.18
  16. com.apple.Dont_Steal_Mac_OS_X   7.0.0
  17. com.apple.driver.AppleHWAccess    1
  18. com.apple.driver.AppleHV    1
  19. com.apple.driver.AppleIntelHD5000Graphics          10.0.6
  20. com.apple.driver.AppleThunderboltIP          2.0.2
  21. com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
  22. com.apple.GeForce     10.0.2
  23. com.apple.driver.AppleSMCLMU    2.0.7d0
  24. com.apple.driver.AppleLPC  1.7.3
  25. com.apple.driver.AudioAUUC          1.70
  26. com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
  27. com.apple.driver.AppleIntelFramebufferAzul           10.0.6
  28. com.apple.driver.AppleBacklight       170.7.4
  29. com.apple.driver.AppleMCCSControl          1.2.11
  30. com.apple.iokit.IOUSBAttachedSCSI           1.1.1
  31. com.apple.iokit.SCSITaskUserClient 3.7.5
  32. com.apple.driver.AppleUSBODD     3.5.5
  33. com.apple.AppleFSCompression.AppleFSCompressionTypeDataless       1.0.0d1
  34. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
  35. com.apple.BootCache 36
  36. com.apple.driver.AppleUSBHub       705.4.2
  37. com.apple.driver.XsanFilter   404
  38. com.apple.iokit.IOAHCIBlockStorage           2.7.1
  39. com.apple.iokit.AppleBCM5701Ethernet     10.1.3
  40. com.apple.driver.AppleSDXC           1.6.5
  41. com.apple.driver.AirPort.Brcm4360  930.37.3
  42. com.apple.driver.AppleUSBXHCI    710.4.11
  43. com.apple.driver.AppleAHCIPort     3.1.2
  44. com.apple.driver.AppleRTC  2.0
  45. com.apple.driver.AppleACPIButtons           3.1
  46. com.apple.driver.AppleHPET           1.8
  47. com.apple.driver.AppleSMBIOS       2.1
  48. com.apple.driver.AppleACPIEC       3.1
  49. com.apple.driver.AppleAPIC            1.7
  50. com.apple.nke.applicationfirewall      161
  51. com.apple.security.quarantine            3
  52. com.apple.security.TMSafetyNet     8
  53. com.apple.kext.triggers           1.0
  54. com.apple.driver.IOBluetoothHIDDriver      4.3.4f4
  55. com.apple.driver.AppleMultitouchDriver     263.9.1
  56. com.apple.iokit.IOSerialFamily          11
  57. com.apple.driver.DspFuncLib            272.18
  58. com.apple.kext.OSvKernDSPLib       1.15
  59. com.apple.iokit.IOSurface      97.4
  60. com.apple.driver.AppleThunderboltEDMSink         4.0.2
  61. com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
  62. com.apple.iokit.IOBluetoothFamily  4.3.4f4
  63. com.apple.nvidia.driver.NVDAGK100Hal    10.0.2
  64. com.apple.nvidia.driver.NVDAResman         10.0.2
  65. com.apple.driver.AppleHDAController        272.18
  66. com.apple.iokit.IOHDAFamily         272.18
  67. com.apple.driver.AppleSMBusPCI   1.0.12d1
  68. com.apple.iokit.IOSlowAdaptiveClockingFamily     1.0.0
  69. com.apple.AppleGraphicsDeviceControl      3.10.22
  70. com.apple.iokit.IOAcceleratorFamily2          156.14
  71. com.apple.driver.X86PlatformPlugin 1.0.0
  72. com.apple.driver.IOPlatformPluginFamily    5.9.1d7
  73. com.apple.driver.AppleBacklightExpert        1.1.0
  74. com.apple.driver.AppleSMC 3.1.9
  75. com.apple.driver.AppleSMBusController     1.0.13d1
  76. com.apple.iokit.IOUSBUserClient     705.4.0
  77. com.apple.iokit.IONDRVSupport     2.4.1
  78. com.apple.iokit.IOGraphicsFamily    2.4.1
  79. com.apple.driver.AppleUSBAudio    295.23
  80. com.apple.iokit.IOAudioFamily        203.3
  81. com.apple.vecLib.kext            1.2.0
  82. com.apple.iokit.IOSCSIBlockCommandsDevice       3.7.5
  83. com.apple.driver.AppleUSBHIDKeyboard   176.2
  84. com.apple.driver.AppleHIDKeyboard          176.2
  85. com.apple.iokit.IOUSBHIDDriver    705.4.0
  86. com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.7.5
  87. com.apple.iokit.IOBDStorageFamily 1.7
  88. com.apple.iokit.IODVDStorageFamily          1.7.1
  89. com.apple.iokit.IOCDStorageFamily 1.7.1
  90. com.apple.iokit.IOUSBMassStorageClass     3.7.2
  91. com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.5
  92. com.apple.driver.AppleUSBMergeNub         705.4.0
  93. com.apple.driver.AppleUSBComposite        705.4.9
  94. com.apple.driver.AppleThunderboltDPInAdapter    4.0.6
  95. com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
  96. com.apple.driver.AppleThunderboltDPAdapterFamily        4.0.6
  97. com.apple.driver.AppleThunderboltPCIDownAdapter        2.0.2
  98. com.apple.driver.AppleThunderboltNHI      3.1.7
  99. com.apple.iokit.IOThunderboltFamily          4.2.2
  100. com.apple.iokit.IOEthernetAVBController   1.0.3b3
  101. com.apple.iokit.IO80211Family        730.60
  102. com.apple.driver.mDNSOffloadUserClient   1.0.1b8
  103. com.apple.iokit.IONetworkingFamily           3.2
  104. com.apple.iokit.IOUSBFamily           720.4.4
  105. com.apple.iokit.IOAHCIFamily        2.7.5
  106. com.apple.driver.AppleEFINVRAM            2.0
  107. com.apple.driver.AppleEFIRuntime  2.0
  108. com.apple.iokit.IOHIDFamily           2.0.0
  109. com.apple.iokit.IOSMBusFamily      1.1
  110. com.apple.security.sandbox   300.0
  111. com.apple.kext.AppleMatch  1.0.0d1
  112. com.apple.driver.AppleKeyStore      2
  113. com.apple.driver.AppleMobileFileIntegrity  1.0.5
  114. com.apple.driver.AppleCredentialManager   1.0
  115. com.apple.driver.DiskImages 396
  116. com.apple.iokit.IOStorageFamily       2.0
  117. com.apple.iokit.IOReportFamily       31
  118. com.apple.driver.AppleFDEKeyStore           28.30
  119. com.apple.driver.AppleACPIPlatform          3.1
  120. com.apple.iokit.IOPCIFamily            2.9
  121. com.apple.iokit.IOACPIFamily         1.4
  122. com.apple.kec.Libm    1
  123. com.apple.kec.pthread            1
  124. com.apple.kec.corecrypto      1.0

Model: iMac14,2, BootROM IM142.0118.B09, 4 processors, Intel Core i5, 3.4 GHz, 24 GB, SMC 2.15f7

Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD WD10EZES-40UFAA0, 1 TB

USB Device: USB3.0 Hub

USB Device: USB3.0 Hub

USB Device: USB3.0 Hub

USB Device: BUP Slim SL

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: USB2.0 Hub

USB Device: USB2.0 Hub

USB Device: USB2.0 Hub

USB Device: iPad

USB Device: USB 2.0 Hub [MTT]

USB Device: Yeti Stereo Microphone

USB Device: FreeAgent GoFlex

USB Device: Apple USB SuperDrive

Thunderbolt Bus: iMac, Apple Inc., 23.10

iMac, OS X Yosemite (10.10.1)

Posted on Apr 10, 2015 11:57 AM

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Q: iMac crashes when opening jpegs

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