DavidAbCdn

Q: Connection to Klipsch kmc1 speakers

MY iPad2 won't stay connected via Bluetooth to the Klipsch kmc1 speaker. Is there a fix?

Posted on Apr 4, 2015 12:35 PM

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Q: Connection to Klipsch kmc1 speakers

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  • by norm123,

    norm123 norm123 Apr 7, 2015 9:50 AM in response to DavidAbCdn
    Community Specialists
    Apr 7, 2015 9:50 AM in response to DavidAbCdn

    Hey DavidAbCdn,

     

    Sorry to hear that you are experiencing issues with maintaining a connection to your Bluetooth speaker. To get you started with troubleshooting, take a look at the article below and try to remove the device and setup the pairing process again. You may need to reset the network settings to clear out the profile.  

     

    iOS: Troubleshooting Bluetooth connections

    https://support.apple.com/en-us/HT201205

     

    Take care,

    -Norm G. 

  • by DavidAbCdn,

    DavidAbCdn DavidAbCdn Apr 8, 2015 10:11 AM in response to norm123
    Level 1 (0 points)
    Apr 8, 2015 10:11 AM in response to norm123

    THanks Norm, unfortunately this did not help. I can get the speaker to connect for about 5 seconds, then the iPad drops the connection. The speaker does work with Bluetooth using my desktop running XP.

    I'M beginning to believe the undocumented " detect non-Apple device" code is kicking in. Ha. I also experience similar issues getting my Blackberry to connect to the iPad. Guess I won't be getting a Christmas card from Apple this year.

  • by DavidAbCdn,

    DavidAbCdn DavidAbCdn Apr 14, 2015 12:42 PM in response to norm123
    Level 1 (0 points)
    Apr 14, 2015 12:42 PM in response to norm123

    KLipsch has advised there is a documented bug in iOS 8.2 and again in iOS 8.3 (12D508) causing bluetooth to cut out after about 5 seconds. It's a matter of getting this bug elevated for the next iOS update. Until then I will use the mini-plug connection. All my other devices connect and perform with the Klipsch speaker.

  • by overst33r,

    overst33r overst33r Jun 1, 2016 2:30 PM in response to DavidAbCdn
    Level 1 (4 points)
    Jun 1, 2016 2:30 PM in response to DavidAbCdn

    I'm having the same problem with a KMC-3 and my iphone. 5 It's really frustrating. The only 'workaround' I have found so far is to start playing the song before turning on the speaker. Then it seems to work (until you pause it, then you are SOL). As long as it is playing before the connection and stays playing it appears to work. They need to release a fix for this!