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All replies
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Helpful answers
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Apr 15, 2015 1:29 PM in response to Ezechielby JimmyCMPIT,Open Mail
go to File>Preferences
select your account (if you have more than one)
go to "Account Information" tab
make the edits in the appropriate fields.
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Apr 15, 2015 1:39 PM in response to JimmyCMPITby Ezechiel,Sorry, in a previous statement I said that the pop-server.columbus.rr.com is grayed out and doesn't look like it can be changed.
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Apr 15, 2015 2:10 PM in response to Ezechielby Lanny,Make a new account. If it works better than your old one, then delete the old one. If the new one works, transfer any mail that you have in the older one to the new one before deleting it.
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Apr 15, 2015 2:10 PM in response to Ezechielby Ezechiel,When I get to preferences and account information the incoming mail server is grayed out and therefore can't be changed. I just found out I can't delete the account because it is being used by 'Internet Accounts'. When I open Internet Accounts it asks for my password but won't accept it because I can't connect to the internet due to the settings being wrong.
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Apr 15, 2015 2:23 PM in response to Lannyby Ezechiel,I made a new account and all the emails in the previous account disappeared!
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Apr 15, 2015 2:24 PM in response to Ezechielby Lanny,I just gave you an answer.
Make a new account. If it works better than your old one, then delete the old one. If the new one works, transfer any mail that you have in the older one to the new one before deleting it.
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Apr 15, 2015 2:25 PM in response to Ezechielby Lanny,Drag the emails from the old account into the new account.
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Apr 15, 2015 2:34 PM in response to Lannyby Ezechiel,Unfortunately, you didn't tell me to save the emails to a new mailbox first.
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Apr 15, 2015 2:36 PM in response to Ezechielby Lanny,Actually, yes I did:
Make a new account. If it works better than your old one, then delete the old one. If the new one works, transfer any mail that you have in the older one to the new one before deleting it.
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Apr 15, 2015 2:36 PM in response to Lannyby Ezechiel,And now I am left with these mailboxes that I can't delete either. Any suggestions?
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Apr 15, 2015 2:38 PM in response to Ezechielby Lanny,Are your old emails still showing when you use the old account in the folders?
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