HT1414: Use iTunes to restore your iOS device to factory settings

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Q: For some reason I set up the " Enter Passcode " but I don't want it now. Can I delete it without losing any information, data etc?

How can I get rid of " Enter Passcode " without losing data, information on my iPad? Inchture.

Posted on Dec 13, 2012 3:25 PM

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Q: For some reason I set up the " Enter Passcode " but I don't want it now. Can I delete it without losing any information, data etc? ... more

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  • by Kappy,

    Kappy Kappy Dec 13, 2012 3:27 PM in response to inchture
    Level 10 (271,524 points)
    Desktops
    Dec 13, 2012 3:27 PM in response to inchture

    If You Are Locked Out Or Have Forgotten Your Passcode

     

    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad

    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

    iOS- Understanding passcodes

     

         If you have forgotten your Restrictions code, then follow the instructions

         below but DO NOT restore any previous backup. If you do then you will

         simply be restoring the old Restrictions code you have forgotten. This

         same warning applies if you need to restore a clean system.

     

    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)

     

    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

     

    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.

    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.

    Follow these steps to restore your device:

         1. Verify that you are using the latest version of iTunes before attempting to update.

         2. Connect your device to your computer.

         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.

         4. Select the Summary tab.

         5. Select the Restore option.

         6. When prompted to back up your settings before restoring, select the Back Up

             option (see in the image below). If you have just backed up the device, it is not

             necessary to create another.

         7. Select the Restore option when iTunes prompts you (as long as you've backed up,

             you should not have to worry about restoring your iOS device).

         8. When the restore process has completed, the device restarts and displays the Apple

             logo while starting up:

               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating

              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of

              iOS, keep your device connected until the "Connect to iTunes" screen goes away or

              you see "iPhone is activated."

     

         9. The final step is to restore your device from a previous backup.

     

    If you can not restore your device then you will need to go to recovery mode.

     

    Placing your device into recovery mode:

     

    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end

             of the cable connected to your computer's USB port.

         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the

             red slider appears, then slide the slider. Wait for the device to turn off.

     

              If you cannot turn off the device using the slider, press and hold the Sleep/Wake

              and Home buttons at the same time. When the device turns off, release the Sleep/Wake

              and Home buttons.

     

         3. While pressing and holding the Home button, reconnect the USB cable to the device.

             The device should turn on. Note: If you see the screen pictured below, let the device

             charge for at least ten minutes to ensure that the battery has some charge, and then

             start with step 2 again.

         4. Continue holding the Home button until you see the "Connect to iTunes" screen.

             When this screen appears you can release the Home button.

         5. If necessary, open iTunes. You should see the following "recovery mode" alert:

         6. Use iTunes to restore the device.

     

    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

    Additional Information:

    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • by GrumpyGator,

    GrumpyGator GrumpyGator Dec 13, 2012 3:27 PM in response to inchture
    Level 5 (4,572 points)
    Dec 13, 2012 3:27 PM in response to inchture

    Yes, if you have been syncing to a computer, then you can restore and save data.

     

    If You Are Locked Out Or Have Forgotten Your Passcode

     

    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad

     

    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

     

    iOS- Understanding passcodes

  • by sberman,

    sberman sberman Dec 13, 2012 3:47 PM in response to inchture
    Level 8 (40,586 points)
    Dec 13, 2012 3:47 PM in response to inchture

    I think you're saying you have used a passcode until now, and you would simply like to stop using it.

     

    You can do that without losing any data.

     

    Simply go to Settings > General > Passcode, type in your current passcode (you do remember this, right?), and then select "Turn Passcode Off".

     

    That's it!

  • by Christi1960,

    Christi1960 Christi1960 Apr 15, 2015 9:40 PM in response to sberman
    Level 1 (0 points)
    Apr 15, 2015 9:40 PM in response to sberman

    When I go to Settings>General> there is no option for "Passcode" for iPhone 6.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Apr 15, 2015 9:44 PM in response to Christi1960
    Level 9 (59,178 points)
    iPhone
    Apr 15, 2015 9:44 PM in response to Christi1960

    On the iPhone 6 it should read Touch ID & Passcode and it is not under General in the new iOS. Go to Settings and then scroll down slightly and you should find the heading that I typed earlier. This thread was created 2.5 years ago, and settings were different then.

  • by sberman,

    sberman sberman Apr 15, 2015 9:45 PM in response to Christi1960
    Level 8 (40,586 points)
    Apr 15, 2015 9:45 PM in response to Christi1960

    Correct.  You are looking at a 2½ year old post, long before any iPhone 6 was out there.

     

    For iPhone 6, it is Settings > Touch ID & Passcode.

  • by Christi1960,

    Christi1960 Christi1960 Apr 15, 2015 10:16 PM in response to ChrisJ4203
    Level 1 (0 points)
    Apr 15, 2015 10:16 PM in response to ChrisJ4203

    I understand, but now I can't put my phone in sleep mode without using the passcode.  How do I fix this?

     

  • by rane25,

    rane25 rane25 Apr 15, 2015 10:23 PM in response to Christi1960
    Level 1 (0 points)
    Apr 15, 2015 10:23 PM in response to Christi1960

    Go to settings and then General and then scroll down to Auto-Lock and select the option you want

     

    1 to 5 minutes to never

  • by Christi1960,

    Christi1960 Christi1960 Apr 15, 2015 10:28 PM in response to rane25
    Level 1 (0 points)
    Apr 15, 2015 10:28 PM in response to rane25

    When I click on "Never", the sleep mode stays on 24/7 and eats up the battery.

     

  • by rane25,

    rane25 rane25 Apr 15, 2015 10:37 PM in response to Christi1960
    Level 1 (0 points)
    Apr 15, 2015 10:37 PM in response to Christi1960

    can you explain what you would like the phone to do ?

     

    because when you choose never you have to physically click the sleep wake button to put the display to sleep, (that is normal behavior) and when you choose any of the minute increments that is the time allotted until the display goes to sleep on its own

     

    I guess I am not understanding fully what you want the phone to do

  • by Christi1960,

    Christi1960 Christi1960 Apr 15, 2015 10:48 PM in response to rane25
    Level 1 (0 points)
    Apr 15, 2015 10:48 PM in response to rane25

    I would like for the phone to go to sleep after 2 minutes.  When I do that it automatically asks me for a passcode when I wake it up.  I do not want to have to put in a pass code.

     

  • by rane25,

    rane25 rane25 Apr 15, 2015 10:54 PM in response to Christi1960
    Level 1 (0 points)
    Apr 15, 2015 10:54 PM in response to Christi1960

    OH, in that case do as the other guy here in the forum suggested, take the passcode off by going to

     

    Settings-(scroll down to Touch ID & Passcode) enter the code when prompted-and then scroll down where it says turn Passcode off, tap that and then tap turn off (this will automatically turn off the touch ID as well if you have it set up )

     

    and the touch ID needs a passcode to work, because turning off the device negates the touch ID feature and you have to enter a code to get in the device

     

    Cheers