Q: Loading os 8.3 has locked up my air pad 2. It recycles back to a setup prompt and after the setup questions are answered the screen goes black. Can anyone help?

Hey There Rlwomack,

It appears your update to iOS 8.3 may not have completed successfully.  Take a look at the steps in the article to address this issue.

Resolve issues with an over-the-air iOS update - Apple Support
https://support.apple.com/en-us/HT201435

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412

I've highlighted the key information here for you.  Click on the article for complete details.

If your screen is black or frozen

First, try to force your device to restart.

• Forcing your device to restart won't erase the content currently on your device.
• You can force your device to restart even if your screen is black or your buttons aren't responding.

 

Press and hold the Sleep/Wake and Home buttons at the same time for at least 10 seconds until you see the Apple logo.

Hope that helps ...

- Judy