flowmastr1x

Q: Sprint Wi-Fi calling problems

who all is having problems with Sprint Wi-Fi calling. When You make a call it call fails and you have to call back again to make the call or it call fails when ever you get a call and again having to call that number back and hope it connects

Posted on Apr 13, 2015 1:37 PM

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Q: Sprint Wi-Fi calling problems

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  • by joe_7399,

    joe_7399 joe_7399 Apr 16, 2015 12:36 PM in response to flowmastr1x
    Community Specialists
    Apr 16, 2015 12:36 PM in response to flowmastr1x

    Hello flowmastr1x,

     

    Welcome to the Apple Support Communities!

     

    I understand that you are having an issue making a Wi-Fi call with you iPhone using Sprint service. To troubleshoot this situation, I would recommend reading through the Get help section of the attached article, and using that information to help resolve the problem. 

     

    Make a call over Wi-Fi - Apple Support

     

    Have a great day,

    Joe

  • by flowmastr1x,

    flowmastr1x flowmastr1x Apr 16, 2015 1:11 PM in response to joe_7399
    Level 1 (0 points)
    Apr 16, 2015 1:11 PM in response to joe_7399

    I have already read this before. I wonder how many other people on Sprint is having this problem also. When a call comes in when I answer it it "call fails" so i have to call that number back but thats if it doesnt "call fail" again because when I call out it "call fail" and I have to call the number again. Sprint says they know of the problem and is working directly with apple on the problem and there will be a fix on the next update. Now I don't know if it's a iOS 8.3 problem or a sprint problem all I do know is it's a HUGE problem not being able to make or receive calls correctly with out it call failing all the time.

  • by Cursin Daily,

    Cursin Daily Cursin Daily Jul 21, 2015 7:28 AM in response to flowmastr1x
    Level 1 (4 points)
    iPhone
    Jul 21, 2015 7:28 AM in response to flowmastr1x

    I have this exact same problem and it has persisted through two different iPhones, a 6 Plus and a regular 6.  There is no help on Sprint's forums that I've been able to find, either.  My calls fail, incoming and outgoing, almost every single time.