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Helpful answers
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Apr 15, 2015 2:25 PM in response to Mohmoood Rafidby brenden dv,Hi Mohmoood Rafid,
If you are having issues with an in-app purchase in a 3rd party app, you may find the information and troubleshooting steps outlined in the following article helpful. Given that you have already contacted the app's developer, you may need to use the link in the Get More Help section towards the bottom for contacting iTunes Support directly:
If you don’t see your in-app purchases - Apple Support
Regards,
- Brenden
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Apr 16, 2015 4:32 AM in response to Mohmoood Rafidby Mohmoood Rafid,Hi,
U sent me the bill for my order but, i didnt recive my gems in the game yet? What do i need to do.
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Apr 16, 2015 2:42 PM in response to Mohmoood Rafidby brenden dv,As mentioned, if you have done all the steps in that article, you may need to contact iTunes Support directly. The link should be at the bottom of that article.
- Brendan
