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All replies
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Helpful answers
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Dec 1, 2014 10:48 AM in response to Beezo17by EZ Jim,You need:
• Yosemite’s QuickTime Player 10.4 or later
• an iPad or iPhone running iOS 8
• connected to your Mac with a Lightning cable
Then it should work as explained in any web tip article on the subject. Click ➜ here for one example.
Message was edited by: EZ Jim
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Dec 1, 2014 11:39 AM in response to EZ Jimby Beezo17,My QuickTime player is 10.4 (833), Mac is running OS X 10.10.1, iPad IOS 8.1.1 & iPhone IOS 8.1.1 and by Lightning cable I assume you mean the usb / charger cable. All in place but still not working on either iPad or iPhone.
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Dec 2, 2014 8:27 AM in response to Beezo17by EZ Jim,Beezo17 wrote: ... not working on either iPad or iPhone.
Do you mean that your Mac's QT Player Preferences will not show either of your iOS
devices as an option (compared to "Michael's iPhone 6 Plus"shown in the tutorial
image from the example article link I gave in my first response above)?
If so, perhaps your game software is taking over your devices' video. If you can record
your devices' screens or applications other than your game as is shown in the article's
QuickTime movie link, but if your game does not record like other apps, you may
want to contact your game's developer to ask if they plan an update that will work with
Yosemite's native recording feature.
Message was edited by: EZ Jim
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Dec 3, 2014 4:05 AM in response to EZ Jimby Beezo17,Yes, when I have either device connected they don't show up in the list of choosable cameras to record from. I don't get as far as playing the game or using any app so I don't think it is an app issue, it would appear its within Yosemite and Quicktime. Is there something I need to do to allow access to an alternative camera?
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Dec 3, 2014 12:40 PM in response to Beezo17by EZ Jim,If I understand your response correctly, you do not see your iOS device listed in QT Preferences, even before you launch any IOS apps. If that is the case, either you are not using the software correctly or there must be something wrong with your software or your Lightning cable connection. Users can perform only limited testing of these possible problems.
The only user tests I can suggest are: (1) reinstall OS X, (2) use another Lightning cable to connect your iOS devices to your Mac, and (3) connect your iOS devices to a different Mac using your current cable(s). If these or other suggestions you might get here don't help you correct your problem, I recommend that you seek professional assistance from Apple Support or an Apple Authorized Service Provider.
Message was edited by: EZ Jim
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Dec 4, 2014 4:00 AM in response to EZ Jimby Beezo17,Yes it's before I launch an app. I've tried different cables and that doesn't resolve the issue. The cables all work to sync to iTunes or iPhoto no problem so my Mac is able to recognise them when connected. I've watch most of the videos on YouTube and I'm using the software correctly. That suggests its a software related issue so will get in touch with AppleCare. Thanks for all your help.
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Apr 17, 2015 10:34 AM in response to Beezo17by LunarDuality,I had a similar issue and noticed that I was given the "Trust this computer" pop up on my phone. Once I tapped "Trust" it finally worked. Not sure how to reset it if you accidentally touched "do not trust".
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Apr 30, 2015 2:24 AM in response to Beezo17by AlMordor,I have exactly the same issue here. No way to add my ipad on the list of Quicktime. Someone know?
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May 12, 2015 8:34 AM in response to AlMordorby ojbn74,★HelpfulI was having this problem and it was driving me nuts. I reinstalled Yosemite, OS8, tried an iPad and two different iPhones. Then I realized it was because I was trying to select "Screen Recording" in Quicktime, but you should select "Movie Recording". Then it worked fine. Hope that helps!
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May 30, 2015 8:19 AM in response to ojbn74by Raymond Riley,It would seem logical to choose Screen Recording since that's what it is. I believe many will fall victim to the same choice initially. Thanks for the reminder!
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Jun 17, 2015 4:44 PM in response to Raymond Rileyby asp55944,★HelpfulI have a weird problem. I'm able to see my iPhone 6 on the drop down but when I select it I cannot see my iPhone screen. I tired it with my iPad and it worked fine. My Macbook and iPhone and iPad are all updated in terms of software. Anyone know why my iPhone shows up as a possible selection but when I choose it the screen doesn't change (i.e. I cannot see my iPhone screen on my Macbook). Need help!


