lois185
Level 1 (0 points)

Q: solution to my iPad buds working for sound

Plugging in my ear buds to my iPad doesn't work so I can listen to anything.  Is there something I'm missing?

iPad, iOS 7.0.3

Posted on Apr 17, 2015 12:53 PM

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lois185

Q: solution to my iPad buds working for sound

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  • by bobby_d,

    bobby_d bobby_d Apr 20, 2015 11:59 AM in response to lois185
    Level 3 (770 points)
    Apr 20, 2015 11:59 AM in response to lois185

    Hi lois185,

     

    It appears you are unable to hear sound from your iPad using earbuds. Have you attempted using a different pair of headphones? The following articles provide troubleshooting guidance which may help you find a solution:

     

    If your headset isn't working - Apple Support

     

    You can fix most headset issues with a few steps. Try these first:

    1. Make sure that the headset has a built-in microphone.
    2. Unplug the headset and clear any debris from the headset jack. Then plug it back in.
    3. Make sure the headset is plugged in all the way. If you’re using a case, remove it to make sure it’s not getting in the way.
    4. Check the headset cable, connector, remote, and earbuds for damage. Make sure they’re not blocked or dirty.
    5. Try using another headset. If the issue happens with the other headset, contact Apple Support for help. If the other headset works, contact the headset manufacturer.
    6. Try using a different iOS device with your headset. If the issue happens with the other iOS device, contact the headset manufacturer. For Apple headsets, contact Apple support.

     

    If your headset still isn't working, follow the steps below for the issue.

     

    Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support

     

    Thank you for contributing to Apple Support Communities.

     

    Take care,

    Bobby_D