HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

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Vee7158

Q: I have no FaceTime

I have a iPad Air 2 but it doesn't have a built in FaceTime app. The iPad's software is up today and I have searched for it and defiantly don't have one, please help.

iPad Air, iOS 8

Posted on Apr 19, 2015 3:08 AM

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Q: I have no FaceTime

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  • by JimHdk,

    JimHdk JimHdk Apr 19, 2015 3:13 AM in response to Vee7158
    Level 7 (28,565 points)
    iPad
    Apr 19, 2015 3:13 AM in response to Vee7158

    A possibility is that the device was purchased in a country where FaceTime is restricted, like many Middle Eastern countries. If purchased in one such country, there is no way to add FaceTime, even if you move to a country where it is not restricted. You would need a device that originated from a country where it is allowed. Also, if you reside in a country where it is banned, but purchase an iPhone that was imported, you will not be able to use it while in that country once you insert a local SIM card.