Q: Apple TV Slow to Load, Very Slow

Claude Crider wrote:

 

It gives the on-screen message: "Accessing iTunes Store" - which I don't get, because I would have thought that the show is stored locally since it has already been purchased and watched, but anyway...

The ATV (2nd and 3rd Gen black box) has virtually no onboard storage.  All content is streamed to the device.

Claude Crider wrote:

 

Then get the on-screen message "Loading"...for about 5 minutes or so.

 

Then on-screen message says "Ready to play in 46 hours 4 minutes." As I sit there dumbly watching the screen, that message changes to 17 hours, then 23 hours, then 34 hours...up and down... so I let it run like that all night.

 

Next morning..."Ready to play in 37 hours..."

 

I can't see how it would be a slow internet speed since all of my other laptops, iPhones, etc are able to connect to the local wireless network with 4 bars, no apparent slow down with them.

This indicates a network issue.  Power cycle the ATV, router, and Internet modem.

The Internet speed is sufficient for downloading content... the issue is really the signal strength in that location which is entirely dependent upon the location on the router relative to the device(s) connecting to it.

Moving the router or hard wiring the ATV will improve the signal strength.

I have high speed 4g broadband and also had the issue over long estimated download times, which fluctuates between one minute and infinity. My issue is solved by turning ATV off and on-it is a pain, though.

I have 35 Mbit/s internet connection. It was absolutely unacceptable, and i was getting ready to return it...

Until I found out that the solution is metal interference. I moved the ATV to somewhere far from the metal shelf (true story) and "magic!". now it works at the desirable speed.

Too much wasted timed rebooting-restarting-turning on/off. The  sad part is that I discontinued my cable service for it. My internet speed is 25 to 30 mgb/s and it does show I have full bars on the ATV when I try to troubleshoot connection issues.

Personally I find that when this problem arises a simple reboot of the Apple TV isn't sufficient, I have to physically unplug the power adaptor from the wall (it's worth leaving it unplugged for 30 seconds or so).  When I plug it back in & reboot the Apple TV the movie that was previously saying it would take an hour to load, loads straight away as normal.

I have a different but related problem, Apple TV which has behaved impeccably for years has suddenly become a liability, I have a library of movies (around 60, plus TV series) which I watch on the big screen in the living room. Recently (past few weeks) movies have taken forever ro load and then suffered stuttering starts to the point where I have given up altogether, this is new and I am very upset as we use Apple TV as our main source of entertainment eschewing the local TV channels as not worth watching.

I date this from the recent upgrades to both Yosemite and iTunes and am convinced that something is seriously wrong I would like to hear of similar experiences and any thoughts on fixing this problem.

So reboot the ATV and Mac, power cycle the router and try again.  Most likely the issues will simply go away.

This is incorrect. The Apple TV (3rd Gen) has 8GB of flash memory for buffering.

The flash drive isn't used for storage. Its merely for caching the streamed content, which is flushed when new content is accessed.

That is what Navarro said, reading all the comments it is clear there is something that has changed to create the problems we are all encountering, I cannot believe how many times I have to reset with all kinds of messages regarding the network and other.

I persevere because when it works well it works well it has simply lost its consistency which is not good and I ask apple to do something about it.

Not exactly . Anyway, the Apple TV continues to work for most, any issues encountered will relate to the network (issues which can come at any time)

That what I just said — buffering.