uriel237

Level 1 (0 points)

Q: Itunes 12.1.2 bug

Hello!

I have a problem with my itunes 12.1.2.

Every time when I plug in my iphone and try to enter "Applications"

the itunes stuck.

I don't know how to fix it.

thank you

Posted on Apr 19, 2015 9:01 AM

I have this question too

Q: Itunes 12.1.2 bug

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Helpful answers

by joe_7399,

joe_7399 Apr 22, 2015 8:29 AM in response to uriel237
Community Specialists

Apr 22, 2015 8:29 AM in response to uriel237

Greetings uriel237,

Welcome to the Apple Support Communities!

I understand that iTunes is becoming unresponsive when you connect your iPhone and select the Applications pane. In this situation, I would recommend reading over and working through the Windows instructions located in the attached article to help resolve this issue.

iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support

Cheers,
Joe
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