Mister Bond

Q: Apple Maps App problem - maps problem - why do they go blank

On OS X Yosemite version 10.10.3

I have a blank map, and this problem occurred on the last version of OS as well.

After I restarted my computer, the app started working but went blank again.

When the map is blank, I can't report the problem. It says no internet but my other apps that require an internet connection are still working. I've attached a picture of what pops up below. Please let me know what needs to be done to fix this issue.

Screen Shot 2015-04-18 at 10.17.46 PM.png

iMac (21.5-inch, Late 2012), OS X Yosemite (10.10.3), null

Posted on Apr 18, 2015 10:51 PM

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Q: Apple Maps App problem - maps problem - why do they go blank

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  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Apr 19, 2015 1:40 PM in response to Mister Bond
    Level 10 (207,963 points)
    Applications
    Apr 19, 2015 1:40 PM in response to Mister Bond

    Back up all data before proceeding.

    Step 1

    From the menu bar, select

               ▹ System Preferences... ▹ Date & TimeTime Zone

    Check the box marked

              Set time zone automatically using current location

    if it's not already checked. If the box is checked, uncheck it and then check it again. Test.

    If the correct location and time zone aren't shown in the preference pane, then either Wi-Fi is turned off, or you're not within range of a network in the Location Services database. Under those conditions, the computer can't determine your location.

    Credit for this idea to ASC member Easyas314.

    Step 2

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/Containers/com.apple.Maps

    Right-click or control-click the line and select

             Services Reveal in Finder

    from the contextual menu.* A Finder window should open with a folder named "com.apple.Maps" selected. Quit the application if it's running. Move the folder to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the folder you moved. The list of recent places displayed in Maps will be lost.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.