Q: Apple Wireless Keyboard does not turn on

Question

mikefromtarzana

Level 1 (0 points)

Q: Apple Wireless Keyboard does not turn on

My Apple Wireless Keyboard appears to have failed. Installed new batteries, checked for signs of battery leakage (none seen). Pushing the On/Off button shows the green LED On for about 5 seconds, then it goes off. No blinking.

Check the Bluetooth application on my iMac. No indication of the keyboard being recognized.

This keyboard is less than 2-1/2 years old. Any suggestions, or is it junk?

Mike Schettler

iMac, OS X Yosemite (10.10.2)

Posted on Apr 16, 2015 11:04 AM

I have this question too

Solved

jason269

Community Specialists

A:

Hi, Mike.

Thank you for visiting Apple Support Communities.

I understand that your keyboard is not functioning. Here is a troubleshooting article that I would recommend going through for this.

Troubleshooting wireless mouse and keyboard issues

-Jason H.

Posted on Apr 19, 2015 11:15 AM

Q: Apple Wireless Keyboard does not turn on

All replies

Helpful answers

by mikefromtarzana,

mikefromtarzana Apr 19, 2015 6:37 PM in response to jason269
Level 1 (0 points)

Apr 19, 2015 6:37 PM in response to jason269

Hi Jason,
Thanks for your reply. Turns out, I did a search yesterday and I think the first link I tried was this website. It worked just fine! All is well with the wireless keyboard, and using it to enter text into Apple TV.
If it ever happens again, I'll know how to fix it!
Again, thanks

Mike
Reply options

Link to this post

by jason269,

jason269 Apr 20, 2015 2:42 PM in response to mikefromtarzana
Community Specialists

Apr 20, 2015 2:42 PM in response to mikefromtarzana

Mike,

You are welcome and I am just glad that your keyboard is working again.

-Jason H.
Reply options

Link to this post

Accepted Answer · Apr 19, 2015 11:15 AM

jason269

Community Specialists

Apr 19, 2015 11:15 AM in response to mikefromtarzana

Hi, Mike.

Thank you for visiting Apple Support Communities.

I understand that your keyboard is not functioning. Here is a troubleshooting article that I would recommend going through for this.

Troubleshooting wireless mouse and keyboard issues

-Jason H.

HT204308: Find the serial number of your Apple product

Q: Apple Wireless Keyboard does not turn on

All replies

Helpful answers

by jason269,Solvedanswer

by mikefromtarzana,

by jason269,

HT204308: Find the serial number of your Apple product

Q: Apple Wireless Keyboard does not turn on

All replies Helpful answers

by jason269,Solvedanswer

by mikefromtarzana,

by jason269,

All replies

Helpful answers