jawdoc

Q: Mail option is missing from share menu

"Mail" is missing from the share menu. When I go to the Extensions preferences in the System Preferences it is checked buy also grayed out. On Apple.Com it clearly shows in the example that Mail is present in the Share dropdown menu. I verified that my Mail account is correct. I have also tried Apple's instructions on this page: If sharing options and Markup are missing after you install OS X Yosemite - Apple Support. Still nothing works. The Apple Help file even says this:

Share Menu

Select the items that you want in the Share menu, and in the Social widget in Today view in Notification Center.

  • The Share menu is available in several apps, including Safari, Contacts, and the Finder. If an item is selected, but you don’t see it in an app’s Share menu, then you can’t use that item to share in that particular app.
  • Only items that allow posting or messaging can appear in the Social widget.

So, it would seem from this that Mail is not available in Photos? I find that hard to believe. I would be nice to still be able to email a photo directly from the new Photos App. Any other help would be appreciated. Thank you.

 

Stan

G5, Mac OS X (10.4.10)

Posted on Apr 14, 2015 9:55 PM

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Q: Mail option is missing from share menu

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  • by Tvanderbilt,Helpful

    Tvanderbilt Tvanderbilt Apr 16, 2015 4:28 PM in response to jawdoc
    Level 1 (5 points)
    Apr 16, 2015 4:28 PM in response to jawdoc

    Having the same issue!  Just updated to 10.10.3 and still no mail option in the share menu for Photos app!  Share via email works fine in Safari but it is not available in Photos app.  Hopefully someone will advise or respond asap otherwise, will wind up following the steps to reverting back to iPhoto!!

     

    Screen Shot 2015-04-16 at 7.26.24 PM.png

    Screen Shot 2015-04-16 at 7.26.49 PM.png

  • by Tvanderbilt,

    Tvanderbilt Tvanderbilt Apr 18, 2015 6:11 AM in response to Tvanderbilt
    Level 1 (5 points)
    Apr 18, 2015 6:11 AM in response to Tvanderbilt

    While this isn't a fix but rather a work-around to the actual problem - this article on Macworld explains how to continue using iPhoto (which is still in your applications folder even after the Photos upgrade). 

     

    Just make sure to take note that if you continue using iPhoto, you will need to export and then import any changes you make to files later on down the road when Photos finally works properly.

  • by LYKUNO,

    LYKUNO LYKUNO Apr 18, 2015 8:06 AM in response to Tvanderbilt
    Level 1 (25 points)
    Apr 18, 2015 8:06 AM in response to Tvanderbilt

    Here's another thread that describes the work-around to send photos via Outlook ...

     

    Photos and Outlook

  • by Tvanderbilt,

    Tvanderbilt Tvanderbilt Apr 18, 2015 10:24 AM in response to LYKUNO
    Level 1 (5 points)
    Apr 18, 2015 10:24 AM in response to LYKUNO

    Thanks for the tip - much appreciated!!! 

     

    Unfortunately, not only can't you use Outlook for Mac seamlessly, you also aren't able to easily open images in Photoshop to make more advanced edits. 

     

    However, with that being said, I like that the workaround you shared will allow me to use one image library.  Dragging raw images from Photos to the desktop then editing them in Photoshop, while a pain, is better than having to manage multiple image libraries.

     

    Cheers,

    -t

  • by JaySav,

    JaySav JaySav Apr 21, 2015 3:02 AM in response to jawdoc
    Level 1 (4 points)
    Mac OS X
    Apr 21, 2015 3:02 AM in response to jawdoc

    When I installed the  latest version of Outlook and Yosemite I did get the Outlook option in the Share menu - Hooray I exclaimed .. but something has broken it recently with an update. Like you all, I do not see the mail option in the Share menu at all and it is grayed in the extensions section.

    If you make MAIL the default client the MAIL option appears in the Share menu. Make Outlook the default and its gone again completely.

     

    So Apple, come on! .. Why do such childish things .... let users choose what they want to see in the Share menu option!

     

    -Jay

  • by margaretfromeastsound,

    margaretfromeastsound margaretfromeastsound May 6, 2015 11:39 AM in response to JaySav
    Level 1 (4 points)
    Mac OS X
    May 6, 2015 11:39 AM in response to JaySav

    Same problem.  Tiresome to say the least.

  • by Csound1,

    Csound1 Csound1 May 6, 2015 11:45 AM in response to jawdoc
    Level 9 (50,511 points)
    Desktops
    May 6, 2015 11:45 AM in response to jawdoc

    Sharing by Mail in Photos:

    SCREEN SHOT 2015-05-06 AT 12.38.35.PNG

     

    I doubt that MS will add the service to Outlook, at least until the next version comes out.

  • by JaySav,

    JaySav JaySav May 10, 2015 7:52 AM in response to Csound1
    Level 1 (4 points)
    Mac OS X
    May 10, 2015 7:52 AM in response to Csound1

    Hello CSound1

     

    Thanks for that, but what you see and what we see appears to be different .. please understand that I used to be able to see the Outlook icon and Outlook label when I right clicked on a file and went to the Share menu option.

    Now I see this:

    Screen.png

    If I click on More... to activate more options then I see the image following - you can clearly see Outlook Mail is activated, is greyed out for some reason and should be present in the Share menu - IT IS NOT ... this is the problem!

     

    com.apple.preferences.extension.png

    Why can Apple not sort this out .. it’s a pain.

     

    BTW works if you make Apple Mail the default mail client - so the problem appears to be an Apple one.

     

    Sort it Apple!

     

    Jay

  • by PM1S,

    PM1S PM1S May 12, 2015 8:48 AM in response to jawdoc
    Level 1 (0 points)
    May 12, 2015 8:48 AM in response to jawdoc

    Please Apple sort this out soonest

     

    Very frustrating not having the option available when using Outlook as your default mail client

     

    I have exactly the same problems as everyone else in this post

  • by Zoomster,

    Zoomster Zoomster May 28, 2015 4:07 AM in response to jawdoc
    Level 1 (0 points)
    May 28, 2015 4:07 AM in response to jawdoc

    Yep. I have the exact same problem. VERY frustrating!!

  • by Chris Gaskins,

    Chris Gaskins Chris Gaskins Jun 5, 2015 5:05 AM in response to jawdoc
    Level 1 (35 points)
    Jun 5, 2015 5:05 AM in response to jawdoc

    Same problem on my system.  

     

    Any updates?

     

    Apple - any suggestions?

     

    -Chris

  • by R C-R,

    R C-R R C-R Jun 5, 2015 5:17 AM in response to Chris Gaskins
    Level 6 (17,685 points)
    Jun 5, 2015 5:17 AM in response to Chris Gaskins

    Chris Gaskins wrote:

    Apple - any suggestions?

    These forums are for users to help each other, not for requesting support from Apple. For bug reports & feature requests, use the form at https://www.apple.com/feedback/photos.html.

     

    However, note that Microsoft will have to update Outlook to be compatible with the new Photos app. Apple cannot do it because it isn't their application.

     

    See for example LarryHN's reply in No provision to e-mail pix using Photo and OutLook on my MBA?

  • by wowcool,Helpful

    wowcool wowcool Jul 10, 2015 3:07 PM in response to jawdoc
    Level 1 (5 points)
    Jul 10, 2015 3:07 PM in response to jawdoc

    The "Mail" share icon will only show if you are using Apple Mail as your default mail client _and_ Apple Mail is set as the "Default Email Reader" in Apple Mail.

     

    Open Apple Mail, and goto preferences, under the general tab, the first selection is "Default Email Reader". If this is set to Gmail, or Outlook, etc, it wont show in the share menu in Photos. The solution is to add your email account to Apple Mail, and change this Default Email Reader selection to Apple Mail. Then, it will show in the share menu in Photos!


    This is frustrating to say the least, as many of us don't want to use Apple Mail. After you add your Gmail account to Apple Mail ( or whatever account you actually want to send the email's with when you share photos ) you can configure Apple Mail to automatically send messages, or do them manually if you want to avoid downloading all your Imap emails, etc.

     

    Hope this helps anyone who is wondering why such a basic feature isn't working. Apple, please fix this!

     

    J

  • by OzKenny83,

    OzKenny83 OzKenny83 Jul 18, 2015 11:08 PM in response to R C-R
    Level 1 (0 points)
    Jul 18, 2015 11:08 PM in response to R C-R

    R C-R wrote:


    However, note that Microsoft will have to update Outlook to be compatible with the new Photos app. Apple cannot do it because it isn't their application.

     

    I understand that, but it seems to me as though this isn't an Outlook-incompatibility issue. When right-clicking ANY type of file and attempting to share it, the Outlook/Mail option isn't there...and as others have said, this only happened to me after making Outlook the default mail client. Set Apple Mail as the default client again and everything works fine. WHY?!?!?!

     

    I was a Windows user for two decades, then got a Mac and although it took me six months to get used to it, I am now a converted Apple fanboy. Or at least I was until I noticed this extremely-inexplicable-and-frustrating issue with such a seemingly-simple feature! And it's been going on since April at least! Come on, Apple! This is just ludicrous!

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