beden51

Q: MacBook Pro running slow

Problem description:

computer running very slow

 

EtreCheck version: 2.2 (132)

Hello

My MacBook Pro is running extremely slow. I've attached an etrecheck report.

Can someone please look at it and help me out?

 

Thanks.

 


Report generated 4/21/15 7:54 PM

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Click to remove] links for help removing adware.

 

Hardware Information: ℹ️

    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 CPU: 2-core

    4 GB RAM

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 242 - SN = W021945YAD3LC

 

Video Information: ℹ️

    Intel HD Graphics 4000 - VRAM: 384 MB

        Color LCD 1280 x 800

 

System Software: ℹ️

    Mac OS X 10.7.5 (11G63) - Time since boot: 0:42:4

 

Disk Information: ℹ️

    TOSHIBA MK5065GSXF disk0 : (500.11 GB)

        disk0s1 (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 499.25 GB (223.97 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    OPTIARC DVD RW AD-5970H 

 

USB Information: ℹ️

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Computer, Inc. IR Receiver

 

Thunderbolt Information: ℹ️

    Apple, Inc. MacBook Pro

 

Configuration files: ℹ️

    /etc/launchd.conf - Exists

 

Adware: ℹ️

    Genieo, InstallMac Adware! [Click to remove]

    Downlite, VSearch, Conduit, Trovi, MyBrand, Search Protect Adware! [Click to remove]

 

Kernel Extensions: ℹ️

        /System/Library/Extensions

    [not loaded]    com.ZTE.driver.ZTELTEUSBCDCACMData (5.0.1) [Click for support]

    [not loaded]    com.ZTE.driver.ZTELTEUSBMassStorageFilter (5.0.1) [Click for support]

    [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) [Click for support]

    [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) [Click for support]

    [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]

    [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Click for support]

    [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Click for support]

    [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.5) [Click for support]

    [not loaded]    com.zte.LTEdriver.cdc_ecm_qmi (1.0.2) [Click for support]

    [not loaded]    com.zte.LTEdriver.cdc_usb_bus (1.0.2) [Click for support]

 

Launch Agents: ℹ️

    [loaded]    com.divx.dms.agent.plist [Click for support]

    [loaded]    com.divx.update.agent.plist [Click for support]

    [running]    com.sierrawireless.SwitchTool.plist [Click for support]

 

Launch Daemons: ℹ️

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

 

User Launch Agents: ℹ️

    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

    [loaded]    com.Installer.completer.download.plist [Click for support]

    [loaded]    com.Installer.completer.ltvbit.plist [Click for support]

    [running]    com.Installer.completer.update.plist [Click for support]

 

User Login Items: ℹ️

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Dropbox    Application  (/Applications/Dropbox.app)

    Mobile Broadband Manager    Application  (/Applications/Mobile Broadband Manager.app)

    Genieo    Application  (/Applications/Genieo.app)

    LexmarkNetworkServices    Application Hidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)

 

Internet Plug-ins: ℹ️

    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

    DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]

    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

    OVSHelper: Version: 1.1 [Click for support]

    QuickTime Plugin: Version: 7.7.1

    SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]

    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

 

User internet Plug-ins: ℹ️

    ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 [Click for support]

 

Safari Extensions: ℹ️

    Ebay Shopping Assistant  Adware! [Click to remove]

    Searchme  Adware! [Click to remove]

    Slick Savings  Adware! [Click to remove]

    Omnibar  Adware! [Click to remove]

    Conduit Search for Safari

    Amazon Shopping Assistant  Adware! [Click to remove]

    AdBlock

    GoPhoto.it

 

3rd Party Preference Panes: ℹ️

    Flash Player  [Click for support]

 

Time Machine: ℹ️

    Time Machine not configured!

 

Top Processes by CPU: ℹ️

         2%    WindowServer

         0%    Safari

         0%    fontd

         0%    Dropbox

         0%    mdworker(2)

 

Top Processes by Memory: ℹ️

    766 MB    InstallerT

    295 MB    Safari

    176 MB    java

    152 MB    WebProcess

    152 MB    WebKitPluginHost

 

Virtual Memory Information: ℹ️

    859 MB    Free RAM

    3.16 GB    Used RAM

    0 B    Swap Used

 

Diagnostics Information: ℹ️

    Apr 21, 2015, 07:07:22 PM    Self test - passed

    Apr 20, 2015, 12:46:59 PM    /Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-04-20-124659_[redac ted].crash

    Apr 20, 2015, 12:46:59 PM    /Library/Logs/CrashReporter/LexmarkNetworkServices_2015-04-20-124659_[redacted] .crash

MacBook Pro

Posted on Apr 21, 2015 5:37 AM

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Q: MacBook Pro running slow

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  • Helpful answers

Page 1 Next
  • by harrywordman,

    harrywordman Apr 21, 2015 5:44 AM in response to beden51
    Level 1 (30 points)
    Apr 21, 2015 5:44 AM in response to beden51

    Try to use adware medic tool in order to remove  adware form your mac.

     

    If this will not help:

    You may try to restart your computer in Safe mode by taking these steps:


    - Click on the Apple sign() at the upper left corner of the Desktop, select 'Shut down' from a drop-down menu;

    - Wait until your computer turns off, then press the Power button(⌽);

    - Immediately after you hear the startup tone, press and hold the Shift(⇧) key. It should be held as soon as possible after the startup tone, but not before the tone;

    - Release the Shift(⇧) key when you see a grey Apple sign() and the progress bar below;


    This will force the system to perform several maintenance routines and load essential system software.


    Once you've seen the Desktop, start a Disk Utility scan to detect and repair file system errors:


    - Open Disk Utility application:

    1. Click on Finder at the bottom of your Desktop;

    2. Select Applications folder from Finder's left sidebar and then open Utilities folder (or press Command(⌘)-Shift(⇧)-U), double-click on Disk Utility icon;


    - Choose your main hard drive from the left sidebar ('Macintosh HD', usually);


    - Click on 'Verify Disc' at the bottom right corner, your Mac will perform a diagnostic test. Click on 'Repair Disk' if prompted to fix problems, or follow instructions given on the Disk Utility window;


    - Once the routine finished, click on ""Verify Disc Permissions"", after it's done, click on 'Repair Disc Permissions';


    - Wait until the process's finished and shut down your Mac, turn it back on in 30 seconds

  • by Linc Davis,

    Linc Davis Linc Davis Apr 21, 2015 7:42 AM in response to beden51
    Level 10 (208,037 points)
    Applications
    Apr 21, 2015 7:42 AM in response to beden51

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES All Messages

    from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar at the top of the screen.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • by beden51,

    beden51 beden51 Apr 22, 2015 2:25 AM in response to Linc Davis
    Level 1 (8 points)
    iPod
    Apr 22, 2015 2:25 AM in response to Linc Davis

    Hi Link

    Thanks for replying

    Here are 2 extracts from the log

     

    22/04/15 6:24:15.941 AM helpd: Failed reading an alias at 4g.png -- file://localhost/Applications/Mobile%20Broadband%20Manager.app/Contents/Resourc es/: Error Domain=NSCocoaErrorDomain Code=256 "The file couldn’t be opened." UserInfo=0x7f85722613f0 {}

    22/04/15 6:24:23.086 AM com.apple.SecurityServer: Killing auth hosts

    22/04/15 6:24:23.086 AM com.apple.SecurityServer: Session 100009 destroyed

    22/04/15 6:24:33.545 AM helpd: Failed reading an alias at 4g.png -- file://localhost/Applications/Mobile%20Broadband%20Manager.app/Contents/Resourc es/: Error Domain=NSCocoaErrorDomain Code=256

    The file couldn’t be opened." UserInfo=0x7f85722613f0 {}

    22/04/15 6:47:24.000 AM kernel: SATA WARNING: Enable Drive PHY PM failed.

    22/04/15 7:00:42.000 AM kernel: SATA WARNING: Enable auto-activate failed.

    22/04/15 7:16:54.302 AM com.apple.launchd.peruser.501: (com.apple.talagent[146]) Exited: Killed: 9

    22/04/15 7:16:54.309 AM loginwindow: sendQuitEventToApp (Image Capture Extension): AESendMessage returned error -600

    22/04/15 7:16:54.310 AM com.apple.launchd.peruser.501: ([0x0-0x12012].com.apple.iTunesHelper[179]) Exited: Killed: 9

    22/04/15 7:16:54.311 AM com.apple.launchd.peruser.501: (com.tuneupmedia.TuneUpHelper[158]) Exited: Killed: 9

    22/04/15 7:16:54.376 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 7:16:54.376 AM com.apple.dock.extra: 2015-04-22 07:16:54.375 com.apple.dock.extra[272:1b07] Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 7:16:54.377 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 7:16:54.377 AM com.apple.dock.extra: 2015-04-22 07:16:54.376 com.apple.dock.extra[272:1b07] Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 7:16:54.377 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 7:16:54.377 AM com.apple.dock.extra: 2015-04-22 07:16:54.376 com.apple.dock.extra[272:1b07] Could not connect the action

     

    22/04/15 5:23:44.011 PM applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.iCalPush': unknown error code

    22/04/15 5:23:44.011 PM applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.AddressBook.PushNotification': unknown error code

    22/04/15 5:23:44.012 PM applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.safaridavclient.push': unknown error code

    22/04/15 5:23:44.012 PM applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.syncdefaultsd.push': unknown error code

    22/04/15 5:23:45.009 PM com.apple.launchd.peruser.501: (com.Installer.completer.download) Unknown key for string: isAllowToSuggest

    22/04/15 5:23:45.009 PM com.apple.launchd.peruser.501: (com.Installer.completer.download) Unknown key: isAllowToSuggest

    22/04/15 5:23:45.039 PM com.apple.launchd.peruser.501: (com.apple.AirPortBaseStationAgent) Unknown value for key POSIXSpawnType: Background

    22/04/15 5:23:45.040 PM com.apple.launchd.peruser.501: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self

    22/04/15 5:23:45.042 PM com.apple.launchctl.Aqua: load: option requires an argument -- D

    22/04/15 5:23:45.042 PM com.apple.launchctl.Aqua: usage: launchctl load [-wF] [-D <user|local|network|system|all>] paths...

    22/04/15 5:23:45.185 PM com.apple.launchd.peruser.501: (com.apple.launchctl.Aqua[139]) Exited with code: 1

    22/04/15 5:23:47.189 PM UserEventAgent: CaptiveNetworkSupport:CNSServerRegisterUserAgent:187 new user agent port: 23307

    22/04/15 5:23:49.819 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 5:23:49.819 PM com.apple.dock.extra: 2015-04-22 17:23:49.776 com.apple.dock.extra[154:1b07] Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 5:23:49.820 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 5:23:49.820 PM com.apple.dock.extra: 2015-04-22 17:23:49.818 com.apple.dock.extra[154:1b07] Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 5:23:49.821 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 5:23:49.822 PM com.apple.dock.extra: 2015-04-22 17:23:49.820 com.apple.dock.extra[154:1b07] Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 5:23:49.822 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 5:23:49.823 PM com.apple.dock.extra: 2015-04-22 17:23:49.821 com.apple.dock.extra[154:1b07] Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 7:16:54.378 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 7:16:54.378 AM com.apple.dock.extra: 2015-04-22 07:16:54.377 com.apple.dock.extra[272:1b07] Could not connect the action buttonPressed: to target of class NSApplication

    22/04/15 7:17:04.338 AM loginwindow: ERROR | -[ApplicationManager quitPrivateProcesses] | Private process did not quit

    22/04/15 7:17:04.877 AM loginwindow: DEAD_PROCESS: 65 console

    22/04/15 7:17:04.881 AM loginwindow: Application hardKill returned -600

    22/04/15 7:17:05.010 AM airportd: _doAutoJoin: Already associated to “BigPond130A”. Bailing on auto-join.

  • by Grane Duke,

    Grane Duke Grane Duke Apr 22, 2015 3:15 AM in response to beden51
    Level 2 (419 points)
    Apr 22, 2015 3:15 AM in response to beden51

    beden, upgrade your RAM to at least 8 GB.

     

    Also, you have  got 8 Adwares in your Safari extensions. Download AdwareMedic and run it to get rid of those Adwares.....http://www.adwaremedic.com/index.php

     

    Remove all the unnecessary internet plugins like divx player.

     

    Hope this helps......

  • by Linc Davis,

    Linc Davis Linc Davis Apr 22, 2015 5:36 AM in response to beden51
    Level 10 (208,037 points)
    Applications
    Apr 22, 2015 5:36 AM in response to beden51

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

    The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

    4. Here's a general summary of what you need to do, if you choose to proceed:

    ☞ Copy a particular line of text to the Clipboard.

    ☞ Paste into the window of another application.

    ☞ Wait for the test to run. It usually takes a few minutes.

    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.

    These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

    5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

    You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

    7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.

    If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.

    8. Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

    exec bash

    and press return. Then paste the script again.

    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

    [Process started]
            Part 1 of 8 done at … sec
            …
            Part 8 of 8 done at … sec
            The test results are on the Clipboard.
            Please close this window.
    [Process completed]

    The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

    Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

    12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

    14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

    ______________________________________________________________

    Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • by beden51,

    beden51 beden51 Apr 24, 2015 7:28 PM in response to Linc Davis
    Level 1 (8 points)
    iPod
    Apr 24, 2015 7:28 PM in response to Linc Davis

    Here are the results of the diagnostic test

    Thanks again.

     

    Start time: 11:08:35 04/25/15

     

     

    Revision: 1312

     

     

    Model Identifier: MacBookPro9,2

    System Version: Mac OS X 10.7.5 (11G63)

    Kernel Version: Darwin 11.4.2

    64-bit Kernel and Extensions: Yes

    Time since boot: 51 minutes

     

     

    UID: 501

     

     

    SerialATA

     

     

        TOSHIBA MK5065GSXF                     

     

     

    Font issues: 20

     

     

    Firewall: On

     

     

    DNS: 61.9.226.33

     

     

    Listeners

     

     

        kdc: kerberos

        launchd: afpovertcp

     

     

    Diagnostic reports

     

     

        2013-03-11 LexmarkNetworkServices crash

        2013-06-20 LexmarkNetworkServices crash

        2014-10-13 LexmarkNetworkServices crash

        2015-04-02 DivX Player crash

        2015-04-02 LexmarkNetworkServices crash x4

        2015-04-12 LexmarkNetworkServices crash x2

        2015-04-20 LexmarkNetworkServices crash

        2015-04-20 launchd crash x2

     

     

    Shutdown codes

     

     

        -60 1

     

     

    Kernel log

     

     

        Apr 22 19:04:48 SATA WARNING: Enable Drive PHY PM failed.

        Apr 22 19:47:39 SATA WARNING: Enable auto-activate failed.

        Apr 22 19:49:48 SATA WARNING: Enable Drive PHY PM failed.

        Apr 22 19:52:39 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:13:24 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:15:01 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:16:10 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:18:22 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:20:32 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:22:07 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:22:21 AppleAHCIDiskQueueManager::setPowerState(0xffffff8007c88400, 2 -> 1) timed out after 101034 ms

        Apr 23 01:53:26 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 05:30:02 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 06:46:42 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 01:49:01 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 01:52:20 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 01:53:56 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 01:57:15 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 01:58:21 AppleAHCIDiskQueueManager::setPowerState(0xffffff8007c88400, 2 -> 1) timed out after 101068 ms

        Apr 24 01:58:51 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 03:47:02 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 03:49:23 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 03:50:59 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 03:54:12 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 03:55:48 SATA WARNING: Enable Drive PHY PM failed.

     

     

    System log

     

     

        Apr 23 06:42:43 airportd: _doAutoJoin: Already associated to “BigPond130A”. Bailing on auto-join.

        Apr 23 06:42:45 mDNSResponder: DeregisterInterface: Frequent transitions for interface en1 (192.168.0.5)

        Apr 23 22:07:27 ntpd: bind(25) AF_INET6 fe80::7ed1:c3ff:fe6f:de36%5#123 flags 0x11 failed: Can't assign requested address

        Apr 23 22:07:27 ntpd: unable to create socket on en1 (14) for fe80::7ed1:c3ff:fe6f:de36#123

        Apr 24 01:54:51 installd: PackageKit: ----- Begin install -----

        Apr 24 01:55:08 installd: PackageKit: ----- End install -----

        Apr 24 03:45:03 mDNSResponder: ConfigResolvers: interface specific index 5 not found

        Apr 24 03:45:03 mDNSResponder: ConfigResolvers: interface specific index 5 not found

        Apr 24 03:45:06 mDNSResponder: ConfigResolvers: interface specific index 5 not found

        Apr 24 03:45:06 mDNSResponder: ConfigResolvers: interface specific index 5 not found

        Apr 24 03:45:10 ntpd: bind(25) AF_INET6 fe80::7ed1:c3ff:fe6f:de36%5#123 flags 0x11 failed: Can't assign requested address

        Apr 24 03:45:10 ntpd: unable to create socket on en1 (17) for fe80::7ed1:c3ff:fe6f:de36#123

        Apr 24 03:57:05 airportd: _doAutoJoin: Already associated to “BigPond130A”. Bailing on auto-join.

        Apr 25 10:19:21 airportd: _processDLILEvent: en1 attached (down)

        Apr 25 10:19:22 mDNSResponder: mDNSResponder mDNSResponder-320.16 (Jul 19 2012 21:07:07) starting OSXVers 11

        Apr 25 10:19:26 mDNSResponder: D2DInitialize succeeded

        Apr 25 10:20:05 _mdnsresponder: /usr/libexec/ntpd-wrapper: scutil key State:/Network/Global/DNS not present after 30 seconds

        Apr 25 10:20:05 _mdnsresponder: Unable to resolve hostname(s)

        Apr 25 10:20:16 airportd: _doAutoJoin: Already associated to “BigPond130A”. Bailing on auto-join.

        Apr 25 10:20:18 loginwindow: Login Window Started Security Agent

        Apr 25 10:20:21 SecurityAgent: Echo enabled

        Apr 25 10:20:40 WindowServer: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.

        Apr 25 10:20:54 SecurityAgent: User info context values set for jazzyfizzle_111

        Apr 25 10:21:19 SecurityAgent: User info context values set for jazzyfizzle_111

        Apr 25 10:21:23 SecurityAgent: Login Window login proceeding

     

     

    launchd log

     

     

        Apr 21 19:09:14 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 21 19:09:14 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 21 19:10:38 com.apple.AirPortBaseStationAgent: Unknown value for key POSIXSpawnType: Background

        Apr 22 06:18:14 com.apple.powerd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 06:18:14 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 06:18:14 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 06:18:25 : FAILURE: Could not send MIG reply: 0x10000003

        Apr 22 06:19:32 com.apple.AirPortBaseStationAgent: Unknown value for key POSIXSpawnType: Background

        Apr 22 17:22:30 com.apple.powerd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 17:22:30 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 17:22:30 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 17:22:42 : FAILURE: Could not send MIG reply: 0x10000003

        Apr 22 17:23:45 com.apple.AirPortBaseStationAgent: Unknown value for key POSIXSpawnType: Background

        Apr 22 19:09:50 com.apple.powerd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:09:50 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:09:50 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:19:06 com.apple.powerd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:19:06 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:19:06 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:19:30 : FAILURE: Could not send MIG reply: 0x10000003

        Apr 22 19:24:11 com.apple.AirPortBaseStationAgent: Unknown value for key POSIXSpawnType: Background

        Apr 25 10:18:45 com.apple.powerd: Unknown value for key POSIXSpawnType: Interactive

        Apr 25 10:18:45 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 25 10:18:45 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 25 10:21:29 com.apple.AirPortBaseStationAgent: Unknown value for key POSIXSpawnType: Background

     

     

    Console log

     

     

        Apr 20 17:36:11 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.03.20.asl

        Apr 20 17:36:11 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.03.19.asl

        Apr 22 23:24:27 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.03.23.asl

        Apr 22 23:24:28 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.03.22.asl

        Apr 23 22:07:23 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.03.24.asl

     

     

    System services loaded

     

     

        com.adobe.fpsaud

        com.apple.xprotectupdater

        - status: 252

        com.microsoft.office.licensing.helper

     

     

    Agent services loaded

     

     

        com.Installer.completer.download

        com.Installer.completer.ltvbit

        com.Installer.completer.update

        com.apple.CSConfigDotMacCert-EMAIL-SharedServices

        - status: 1

        com.apple.launchctl.Aqua

        - status: 1

        com.apple.mrt.uiagent

        - status: 255

        com.divx.dms.agent

        com.divx.update.agent

        com.sierrawireless.SwitchTool

     

     

    User login items

     

     

        iTunesHelper

        - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

        Dropbox

        - /Applications/Dropbox.app

        Mobile Broadband Manager

        - /Applications/Mobile Broadband Manager.app

        Genieo

        - /Applications/Genieo.app

        LexmarkNetworkServices

        - /Library/Application Support/Lexmark/LexmarkNetworkServices.app

     

     

    Safari extensions

     

     

        AdBlock

        - com.betafish.adblockforsafari

        Amazon Shopping Assistant

        - com.spigot.safari.amazonshopassist

        Ebay Shopping Assistant

        - com.spigot.safari.ebayshopassist

        GoldenBoy

        - com.gold.safari

        Conduit Search for Safari

        - com.conduit.safari

        Searchme

        - com.spigot.safari.searchme

        Slick Savings

        - com.spigot.safari.slicksavings

     

     

    Restricted files: 49

     

     

    Contents of /Library/LaunchAgents/com.divx.dms.agent.plist

        - mod date: Nov 17 18:41:48 2014

        - size (B): 426

        - checksum: 637650676

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.divx.dms.agent</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        </dict>

        </plist>

     

     

    Contents of /Library/LaunchAgents/com.divx.update.agent.plist

        - mod date: May 20 06:54:29 2014

        - size (B): 498

        - checksum: 3867571547

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.divx.update.agent</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate</string>

        <string>/silent</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>StartInterval</key>

        <integer>10800</integer>

        </dict>

        </plist>

     

     

    Contents of /Library/LaunchAgents/com.sierrawireless.SwitchTool.plist

        - mod date: Sep  8 04:26:41 2010

        - size (B): 459

        - checksum: 872926754

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.sierrawireless.SwitchTool</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/Sierra/SierraDevSupport</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>TimeOut</key>

        <integer>90</integer>

        <key>KeepAlive</key>

        <true/>

        </dict>

        </plist>

     

     

    Contents of /System/Library/LaunchAgents/com.apple.iCalPush.plist

        - mod date: May  9 09:10:06 2012

        - size (B): 690

        - checksum: 2684394709

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

            <dict>

                <key>Label</key>

                <string>com.apple.iCalPush</string>

                <key>LimitLoadToSessionType</key>

                <array>

                    <string>LoginWindow</string>

                    <string>Aqua</string>

                </array>

                <key>MachServices</key>

                <dict>

                    <key>com.apple.iCalPush</key>

                    <true/>

                </dict>

                <key>ProgramArguments</key>

                <array>

                    <string>/Applications/iCal.app/Contents/Resources/iCalPush</string>

                </array>

            </dict>

        </plist>

     

     

    Contents of /System/Library/LaunchAgents/org.x.startx.plist

        - mod date: May  9 09:13:37 2012

        - size (B): 562

        - checksum: 355348819

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>org.x.startx</string>

        <key>ProgramArguments</key>

        <array>

        <string>/usr/X11/bin/startx</string>

        </array>

        <key>Sockets</key>

        <dict>

        <key>org.x:0</key>

        <dict>

        <key>SecureSocketWithKey</key>

        <string>DISPLAY</string>

        </dict>

        </dict>

        <key>ServiceIPC</key>

        <true/>

        <key>EnableTransactions</key>

        <true/>

        </dict>

        </plist>

     

     

    Contents of /System/Library/LaunchDaemons/com.apple.xprotectupdater.plist

        - mod date: Apr 20 13:34:51 2015

        - size (B): 513

        - checksum: 2854089032

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.apple.xprotectupdater</string>

        <key>ProgramArguments</key>

        <array>

        <string>/usr/libexec/XProtectUpdater</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>StartCalendarInterval</key>

        <dict>

        <key>Hour</key>

        <integer>7</integer>

        <key>Minute</key>

        <integer>42</integer>

        </dict>

        </dict>

        </plist>

     

     

    Contents of /private/etc/launchd.conf

        - mod date: Mar  7 21:51:13 2014

        - size (B): 54

        - checksum: 1998244177

     

     

        setenv DYLD_INSERT_LIBRARIES /usr/lib/libgenkit.dylib

     

     

    Contents of Library/LaunchAgents/com.Installer.completer.download.plist

        - mod date: Mar 26 12:12:19 2015

        - size (B): 794

        - checksum: 849648282

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.Installer.completer.download</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Users/USER/Library/Application Support/IM.Installer/Completer.app/Contents/MacOS/InstallerT</string>

        <string>-trigger</string>

        <string>download</string>

        <string>-isDev</string>

        <string>0</string>

        <string>-installVersion</string>

        <string>1</string>

        <string>-firstAppId</string>

        <string>730980002</string>

        </array>

        <key>WatchPaths</key>

        <array>

        <string>/Users/USER/Downloads</string>

        </array>

        <key>isAllowToSuggest</key>

        <string>false</string>

        </dict>

     

     

        ...and 1 more line(s)

     

     

    Contents of Library/LaunchAgents/com.Installer.completer.ltvbit.plist

        - mod date: Mar 26 12:12:19 2015

        - size (B): 779

        - checksum: 2513280742

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.Installer.completer.ltvbit</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Users/USER/Library/Application Support/IM.Installer/Completer.app/Contents/MacOS/InstallerT</string>

        <string>-trigger</string>

        <string>ltvbit</string>

        <string>-isDev</string>

        <string>0</string>

        <string>-installVersion</string>

        <string>1</string>

        <string>-firstAppId</string>

        <string>730980002</string>

        </array>

        <key>StartCalendarInterval</key>

        <dict>

        <key>Hour</key>

        <integer>4</integer>

        <key>Minute</key>

        <integer>10</integer>

        </dict>

     

     

        ...and 2 more line(s)

     

     

    Contents of Library/LaunchAgents/com.Installer.completer.update.plist

        - mod date: Mar 26 12:12:19 2015

        - size (B): 811

        - checksum: 3532830488

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.Installer.completer.update</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Users/USER/Library/Application Support/IM.Installer/Completer.app/Contents/MacOS/InstallerT</string>

        <string>-trigger</string>

        <string>update</string>

        <string>-isDev</string>

        <string>0</string>

        <string>-installVersion</string>

        <string>1</string>

        <string>-firstAppId</string>

        <string>730980002</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>StartCalendarInterval</key>

        <dict>

        <key>Hour</key>

        <integer>12</integer>

        <key>Minute</key>

     

     

        ...and 4 more line(s)

     

     

    Contents of Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist

        - mod date: Apr  3 17:57:09 2015

        - size (B): 618

        - checksum: 1326432750

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID</string>

        <key>ProgramArguments</key>

        <array>

        <string>/System/Library/Frameworks/AddressBook.framework/Resources/AddressBookS ourceSyncScheduleHelper</string>

        <string>-scheduleSync</string>

        <string>UUID</string>

        </array>

        <key>StartInterval</key>

        <integer>120000</integer>

        </dict>

        </plist>

     

     

    Contents of Library/LaunchAgents/com.apple.CSConfigDotMacCert-EMAIL-SharedServices.Agent.pl ist

        - mod date: Aug  7 10:18:30 2012

        - size (B): 916

        - checksum: 846505953

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>KeepAlive</key>

        <false/>

        <key>Label</key>

        <string>com.apple.CSConfigDotMacCert-EMAIL-SharedServices</string>

        <key>LimitLoadToSessionType</key>

        <string>Aqua</string>

        <key>LowPriorityIO</key>

        <true/>

        <key>Nice</key>

        <integer>10</integer>

        <key>ProgramArguments</key>

        <array>

        <string>/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices .framework/Versions/A/Support/CSConfigDotMacCert</string>

        <string>-l</string>

        <string>/Users/USER/Library/Logs/CSConfigDotMacCert.log</string>

        <string>-u</string>

        <string>EMAIL</string>

        <string>-t</string>

        <string>SharedServices</string>

        <string>-s</string>

        </array>

     

     

        ...and 4 more line(s)

     

     

    Bad plists

     

     

        Library/Preferences/com.solidstatenetworks.awkhost.plist

        Library/Preferences/com.solidstatenetworks.host.plist

        Library/Preferences/ooVoo.plist

     

     

    Applications

     

     

        /Applications/Address Book.app

        - com.apple.AddressBook

        /Applications/App Store.app

        - com.apple.appstore

        /Applications/Audacity/Audacity.app

        - net.sourceforge.audacity

        /Applications/Automator.app

        - com.apple.Automator

        /Applications/BitTorrent.app

        - com.bittorrent.BitTorrent

        /Applications/Calculator.app

        - com.apple.calculator

        /Applications/Chess.app

        - com.apple.Chess

        /Applications/DVD Player.app

        - com.apple.DVDPlayer

        /Applications/Dashboard.app

        - com.apple.dashboardlauncher

        /Applications/Dictionary.app

        - com.apple.Dictionary

        /Applications/DivX Converter.app

        - com.divx.DivXConverterX

        /Applications/DivX Player.app

        - com.divx.DivX_Player

        /Applications/DivX/DivX Preferences.app

        - com.divx.divxprefs

        /Applications/DivX/Uninstall DivX for Mac.app

        - com.divxinc.uninstalldivxformac

        /Applications/Dropbox.app

        - com.getdropbox.dropbox

        /Applications/FaceTime.app

        - com.apple.FaceTime

        /Applications/Font Book.app

        - com.apple.FontBook

        /Applications/GarageBand.app

        - com.apple.garageband

        /Applications/Genieo.app

        - com.genieoinnovation.Genieo

        /Applications/Image Capture.app

        - com.apple.Image_Capture

        /Applications/InstallMac/Reset Search.app

        - com.Installer.InstallerT

        /Applications/Launchpad.app

        - com.apple.launchpad.launcher

        /Applications/Mail.app

        - com.apple.mail

        /Applications/Microsoft Messenger.app

        - com.microsoft.Messenger

        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

        - com.microsoft.languageregister

        /Applications/Microsoft Office 2011/Microsoft Document Connection.app

        - com.microsoft.DocumentConnection

        /Applications/Microsoft Office 2011/Microsoft Excel.app

        - com.microsoft.Excel

        /Applications/Microsoft Office 2011/Microsoft Outlook.app

        - com.microsoft.Outlook

        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app

        - com.microsoft.Powerpoint

        /Applications/Microsoft Office 2011/Microsoft Word.app

        - com.microsoft.Word

        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

        - com.microsoft.ASApplication

        /Applications/Microsoft Office 2011/Office/Equation Editor.app

        - com.microsoft.EquationEditor

        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app

        - com.microsoft.alerts.daemon

        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app

        - com.microsoft.openxml.chart.app

        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app

        - com.microsoft.ClipGallery

        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app

        - com.microsoft.outlook.databasedaemon

        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app

        - com.microsoft.outlook.databaseutility

        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app

        - com.microsoft.Graph

        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app

        - com.microsoft.outlook.officereminders

        /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app

        - com.microsoft.office.setupassistant

        /Applications/Microsoft Office 2011/Office/Microsoft Query.app

        - com.microsoft.Query

        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app

        - com.microsoft.office.uploadcenter

        /Applications/Microsoft Office 2011/Office/My Day.app

        - com.microsoft.myday

        /Applications/Microsoft Office 2011/Office/Office365Service.app

        - com.microsoft.Office365Service

        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app

        - com.microsoft.openxml.excel.app

        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app

        - com.microsoft.SyncServicesAgent

        /Applications/Mission Control.app

        - com.apple.exposelauncher

        /Applications/Mobile Broadband Manager.app

        - com.bigpond.bpwbbcm

        /Applications/Photo Booth.app

        - com.apple.PhotoBooth

        /Applications/Preview.app

        - com.apple.Preview

        /Applications/QuickTime Player.app

        - com.apple.QuickTimePlayerX

        /Applications/RarGenie.app

        - com.benny.rargenie

        /Applications/Remote Desktop Connection.app

        - com.microsoft.rdc

        /Applications/Safari.app

        - com.apple.Safari

        /Applications/Stickies.app

        - com.apple.Stickies

        /Applications/System Preferences.app

        - com.apple.systempreferences

        /Applications/TextEdit.app

        - com.apple.TextEdit

        /Applications/Time Machine.app

        - com.apple.backup.launcher

        /Applications/TuneUp.app

        - com.tuneupmedia.TuneUp

        /Applications/Uninstall Genieo.app

        - com.yourcompany.Uninstall-Genieo

        /Applications/Utilities/Activity Monitor.app

        - com.apple.ActivityMonitor

        /Applications/Utilities/Adobe Flash Player Install Manager.app

        - com.adobe.flashplayer.installmanager

        /Applications/Utilities/AirPort Utility.app

        - com.apple.airport.airportutility

        /Applications/Utilities/AppleScript Editor.app

        - com.apple.ScriptEditor2

        /Applications/Utilities/Audio MIDI Setup.app

        - com.apple.audio.AudioMIDISetup

        /Applications/Utilities/Bluetooth File Exchange.app

        - com.apple.BluetoothFileExchange

        /Applications/Utilities/Boot Camp Assistant.app

        - com.apple.bootcampassistant

        /Applications/Utilities/ColorSync Utility.app

        - com.apple.ColorSyncUtility

        /Applications/Utilities/Console.app

        - com.apple.Console

        /Applications/Utilities/DigitalColor Meter.app

        - com.apple.DigitalColorMeter

        /Applications/Utilities/Disk Utility.app

        - com.apple.DiskUtility

        /Applications/Utilities/Grab.app

        - com.apple.Grab

        /Applications/Utilities/Grapher.app

        - com.apple.grapher

        /Applications/Utilities/Keychain Access.app

        - com.apple.keychainaccess

        /Applications/Utilities/Migration Assistant.app

        - com.apple.MigrateAssistant

        /Applications/Utilities/Network Utility.app

        - com.apple.NetworkUtility

        /Applications/Utilities/Podcast Capture.app

        - com.apple.PodcastCapture

        /Applications/Utilities/Podcast Publisher.app

        - com.apple.PodcastPublisher

        /Applications/Utilities/RAID Utility.app

        - com.apple.RAIDUtility

        /Applications/Utilities/System Information.app

        - com.apple.SystemProfiler

        /Applications/Utilities/Terminal.app

        - com.apple.Terminal

        /Applications/Utilities/VoiceOver Utility.app

        - com.apple.VoiceOverUtility

        /Applications/Utilities/X11.app

        - org.x.X11

        /Applications/VLC.app

        - org.videolan.vlc

        /Applications/Vuze.app

        - org.gudy.azureus2

        /Applications/__MACOSX/TuneUp.app

        - N/A

        /Applications/etax2013.app

        - etax2013

        /Applications/etax2014.app

        - au.gov.ato.etax2014

        /Applications/iCal.app

        - com.apple.iCal

        /Applications/iChat.app

        - com.apple.iChat

        /Applications/iMovie.app

        - com.apple.iMovieApp

        /Applications/iPhoto.app

        - com.apple.iPhoto

        /Applications/iTunes.app

        - com.apple.iTunes

        /Applications/ooVoo.app

        - ooVoo

        /Applications/uTorrent.app

        - com.bittorrent.uTorrent

        /Library/Application Support/DivX/DivXMediaServer.app

        - com.divx.DivXMediaServer

        /Library/Application Support/DivX/DivXTransferWizard.app

        - com.divx.TransferWizard

        /Library/Application Support/DivX/DivXUpdate.app

        - com.divx.DivXUpdate

        /Library/Application Support/DivX/DivXUpdater.app

        - com.divx.DivXUpdater

        /Library/Application Support/Lexmark/LexmarkNetworkServices.app

        - com.lexmark.aio.lexnet01

        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

        - com.microsoft.autoupdate2

        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app

        - com.microsoft.error_reporting

        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app

        - com.microsoft.netlib.shipassertprocess

        /Library/Image Capture/Devices/Canon IJScanner2.app

        - jp.co.canon.ijscanner2.scanner.ica

        /Library/Image Capture/Devices/EPSON Scanner.app

        - com.epson.scanner.ica

        /Library/Printers/Canon/BJPrinter/Utilities/BJPrinterUtility2.app

        - jp.co.canon.bj.print.app.bjprinterutility2

        /Library/Printers/Canon/BJPrinter/Utilities/CIJAutoSetupTool.app

        - jp.co.canon.ij.print.cijautosetuptool

        /Library/Printers/Canon/BJPrinter/Utilities/CanonIJPrinterUtility.app

        - jp.co.canon.bj.print.app.canonijprinterutility

        /Library/Printers/Lexmark/2007/Lexmark 1400 Series/1400 Series Uninstaller.app

        - com.lexmark.1400seriesuninstaller

        /Library/Printers/Lexmark/2007/Lexmark 1400 Series/Lexmark 1400 Series Utility.app

        - com.lexmark.pkg.Lexmark1400SeriesUtility

        /Library/Printers/Lexmark/2007/Lexmark Printer Utility.app

        - com.lexmark.print.lexmarkutility.2007

        /Library/Printers/Lexmark/2007/LexmarkCUPSDriver.app

        - com.lexmark.LexmarkCUPSDriver

        /Library/Printers/Lexmark/Drivers/Lexmark Printer Utility.app

        - com.lexmark.print.lexmarkutility.2009

        /Library/Printers/Lexmark/LexmarkNetBackend.app

        - com.apple.myCocoaApplication

        /Library/Printers/Lexmark/Utilities.localized/UtilityLogger.app

        - com.lexmark.UtilityLogger

        /Library/Printers/Lexmark/filter/CUPSDriver.app

        - com.lexmark.CUPSDriver

        /Library/Scripts/ColorSync/Embed.app

        - N/A

        /Library/Scripts/ColorSync/Extract.app

        - N/A

        /Library/Scripts/ColorSync/Match.app

        - N/A

        /Library/Scripts/ColorSync/Proof.app

        - N/A

        /Library/Scripts/ColorSync/Remove.app

        - N/A

        /Library/Scripts/ColorSync/Rename.app

        - N/A

        /Library/Scripts/ColorSync/Set Info.app

        - N/A

        /Library/Scripts/ColorSync/Show Info.app

        - N/A

        /Users/USER/Downloads/EtreCheck.app

        - com.etresoft.EtreCheck

        /Users/USER/Library/Application Support/IM.Installer/Completer.app

        - com.Installer.InstallerT

        /Users/USER/Library/Printers/Canon MG2400 series.app

        - com.apple.print.PrinterProxy

        /Users/USER/Library/Printers/Canon iP100 series-2.app

        - com.apple.print.PrinterProxy

        /Users/USER/Library/Printers/Canon iP100 series.app

        - com.apple.print.PrinterProxy

        /Users/USER/Library/Printers/Lexmark 1400 Series-2.app

        - com.apple.print.PrinterProxy

        /Users/USER/Library/Printers/Lexmark 1400 Series.app

        - com.apple.print.PrinterProxy

        /usr/libexec/MiniTerm.app

        - com.apple.pppminiterm

        /usr/share/java/Tools/Applet Launcher.app

        - com.apple.AppletLauncher

        /usr/share/java/Tools/Jar Bundler.app

        - com.apple.JarBundler

        /usr/share/java/Tools/Java VisualVM.app

        - com.apple.java.VisualVM.launcher

     

     

    Frameworks

     

     

        /Library/Frameworks/DivX Toolkit.framework

        - com.divx.divxtoolkit

        /Library/Frameworks/DivXInstallerUtilities.framework

        - com.yourcompany.DivXInstallerUtilities

     

     

    PrefPane

     

     

        /Library/PreferencePanes/Flash Player.prefPane

        - com.adobe.flashplayerpreferences

     

     

    Bundles

     

     

        /Library/Internet Plug-Ins/DivX Web Player.plugin

        - com.divx.DivXWebPlayer

        /Library/Internet Plug-Ins/Flash Player.plugin

        - com.macromedia.Flash Player.plugin

        /Library/Internet Plug-Ins/OVSHelper.plugin

        - com.divx.OVSHelper

        /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

        - com.microsoft.sharepoint.browserplugin

        /Users/USER/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin

        - com.conduit.ConduitNPAPIPlugin

        /Users/USER/Library/iTunes/iTunes Plug-ins/TuneUp/TuneUp Visualizer.bundle

        - com.tuneupmedia.iTuneUpVisualizer

        /usr/share/servermgrd/bundles/servermgr_addressbook.bundle

        - null

     

     

    Bundles (new)

     

     

        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

        - com.microsoft.ASApplication

        /Applications/Microsoft Office 2011/Office/Microsoft Query.app

        - com.microsoft.Query

        /Applications/Utilities/AirPort Utility.app

        - com.apple.airport.airportutility

        /Users/USER/Downloads/EtreCheck.app

        - com.etresoft.EtreCheck

     

     

    Library paths

     

     

        /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

        /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib

        /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib

        /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib

        /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib

        /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib

        /Library/Application Support/DivX/DesktopService/libDivXDownloadManager.dylib

        /Library/Application Support/DivX/Libraries/DivXUpdateCheckDll.dylib

        /Library/Application Support/DivX/Libraries/libDivXDesktopSupport.dylib

        /Library/Application Support/DivX/Libraries/libicudata.40.1.dylib

        /Library/Application Support/DivX/Libraries/libicuuc.40.1.dylib

        /Library/Application Support/DivX/QtPlugins/accessible/libqtaccessiblewidgets.dylib

        /Library/Application Support/DivX/QtPlugins/codecs/libqcncodecs.dylib

        /Library/Application Support/DivX/QtPlugins/codecs/libqjpcodecs.dylib

        /Library/Application Support/DivX/QtPlugins/codecs/libqkrcodecs.dylib

        /Library/Application Support/DivX/QtPlugins/codecs/libqtwcodecs.dylib

        /Library/Application Support/DivX/QtPlugins/iconengines/libqsvgicon.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqgif.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqico.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqjpeg.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqmng.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqsvg.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqtiff.dylib

        /Library/Application Support/DivX/QtPlugins/sqldrivers/libqsqlite.dylib

        /Library/Printers/Lexmark/Frameworks/LXDJHPEC.framework/Versions/release/Resour ces/libDMRC_Printer.dylib

        /usr/lib/libgenkit.dylib

        /usr/lib/libgenkitsa.dylib

        /usr/local/lib/libqmi_api_LTE.dylib

     

     

    Elapsed time (sec): 2108

  • by beden51,

    beden51 beden51 Apr 24, 2015 7:37 PM in response to Linc Davis
    Level 1 (8 points)
    iPod
    Apr 24, 2015 7:37 PM in response to Linc Davis

    Here are the results of the diagnostics test.

    Thanks again.

     

    Start time: 11:08:35 04/25/15

     

     

    Revision: 1312

     

     

    Model Identifier: MacBookPro9,2

    System Version: Mac OS X 10.7.5 (11G63)

    Kernel Version: Darwin 11.4.2

    64-bit Kernel and Extensions: Yes

    Time since boot: 51 minutes

     

     

    UID: 501

     

     

    SerialATA

     

     

        TOSHIBA MK5065GSXF                     

     

     

    Font issues: 20

     

     

    Firewall: On

     

     

    DNS: 61.9.226.33

     

     

    Listeners

     

     

        kdc: kerberos

        launchd: afpovertcp

     

     

    Diagnostic reports

     

     

        2013-03-11 LexmarkNetworkServices crash

        2013-06-20 LexmarkNetworkServices crash

        2014-10-13 LexmarkNetworkServices crash

        2015-04-02 DivX Player crash

        2015-04-02 LexmarkNetworkServices crash x4

        2015-04-12 LexmarkNetworkServices crash x2

        2015-04-20 LexmarkNetworkServices crash

        2015-04-20 launchd crash x2

     

     

    Shutdown codes

     

     

        -60 1

     

     

    Kernel log

     

     

        Apr 22 19:04:48 SATA WARNING: Enable Drive PHY PM failed.

        Apr 22 19:47:39 SATA WARNING: Enable auto-activate failed.

        Apr 22 19:49:48 SATA WARNING: Enable Drive PHY PM failed.

        Apr 22 19:52:39 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:13:24 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:15:01 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:16:10 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:18:22 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:20:32 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:22:07 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 00:22:21 AppleAHCIDiskQueueManager::setPowerState(0xffffff8007c88400, 2 -> 1) timed out after 101034 ms

        Apr 23 01:53:26 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 05:30:02 SATA WARNING: Enable Drive PHY PM failed.

        Apr 23 06:46:42 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 01:49:01 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 01:52:20 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 01:53:56 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 01:57:15 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 01:58:21 AppleAHCIDiskQueueManager::setPowerState(0xffffff8007c88400, 2 -> 1) timed out after 101068 ms

        Apr 24 01:58:51 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 03:47:02 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 03:49:23 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 03:50:59 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 03:54:12 SATA WARNING: Enable Drive PHY PM failed.

        Apr 24 03:55:48 SATA WARNING: Enable Drive PHY PM failed.

     

     

    System log

     

     

        Apr 23 06:42:43 airportd: _doAutoJoin: Already associated to “BigPond130A”. Bailing on auto-join.

        Apr 23 06:42:45 mDNSResponder: DeregisterInterface: Frequent transitions for interface en1 (192.168.0.5)

        Apr 23 22:07:27 ntpd: bind(25) AF_INET6 fe80::7ed1:c3ff:fe6f:de36%5#123 flags 0x11 failed: Can't assign requested address

        Apr 23 22:07:27 ntpd: unable to create socket on en1 (14) for fe80::7ed1:c3ff:fe6f:de36#123

        Apr 24 01:54:51 installd: PackageKit: ----- Begin install -----

        Apr 24 01:55:08 installd: PackageKit: ----- End install -----

        Apr 24 03:45:03 mDNSResponder: ConfigResolvers: interface specific index 5 not found

        Apr 24 03:45:03 mDNSResponder: ConfigResolvers: interface specific index 5 not found

        Apr 24 03:45:06 mDNSResponder: ConfigResolvers: interface specific index 5 not found

        Apr 24 03:45:06 mDNSResponder: ConfigResolvers: interface specific index 5 not found

        Apr 24 03:45:10 ntpd: bind(25) AF_INET6 fe80::7ed1:c3ff:fe6f:de36%5#123 flags 0x11 failed: Can't assign requested address

        Apr 24 03:45:10 ntpd: unable to create socket on en1 (17) for fe80::7ed1:c3ff:fe6f:de36#123

        Apr 24 03:57:05 airportd: _doAutoJoin: Already associated to “BigPond130A”. Bailing on auto-join.

        Apr 25 10:19:21 airportd: _processDLILEvent: en1 attached (down)

        Apr 25 10:19:22 mDNSResponder: mDNSResponder mDNSResponder-320.16 (Jul 19 2012 21:07:07) starting OSXVers 11

        Apr 25 10:19:26 mDNSResponder: D2DInitialize succeeded

        Apr 25 10:20:05 _mdnsresponder: /usr/libexec/ntpd-wrapper: scutil key State:/Network/Global/DNS not present after 30 seconds

        Apr 25 10:20:05 _mdnsresponder: Unable to resolve hostname(s)

        Apr 25 10:20:16 airportd: _doAutoJoin: Already associated to “BigPond130A”. Bailing on auto-join.

        Apr 25 10:20:18 loginwindow: Login Window Started Security Agent

        Apr 25 10:20:21 SecurityAgent: Echo enabled

        Apr 25 10:20:40 WindowServer: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.

        Apr 25 10:20:54 SecurityAgent: User info context values set for jazzyfizzle_111

        Apr 25 10:21:19 SecurityAgent: User info context values set for jazzyfizzle_111

        Apr 25 10:21:23 SecurityAgent: Login Window login proceeding

     

     

    launchd log

     

     

        Apr 21 19:09:14 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 21 19:09:14 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 21 19:10:38 com.apple.AirPortBaseStationAgent: Unknown value for key POSIXSpawnType: Background

        Apr 22 06:18:14 com.apple.powerd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 06:18:14 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 06:18:14 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 06:18:25 : FAILURE: Could not send MIG reply: 0x10000003

        Apr 22 06:19:32 com.apple.AirPortBaseStationAgent: Unknown value for key POSIXSpawnType: Background

        Apr 22 17:22:30 com.apple.powerd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 17:22:30 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 17:22:30 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 17:22:42 : FAILURE: Could not send MIG reply: 0x10000003

        Apr 22 17:23:45 com.apple.AirPortBaseStationAgent: Unknown value for key POSIXSpawnType: Background

        Apr 22 19:09:50 com.apple.powerd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:09:50 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:09:50 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:19:06 com.apple.powerd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:19:06 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:19:06 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 22 19:19:30 : FAILURE: Could not send MIG reply: 0x10000003

        Apr 22 19:24:11 com.apple.AirPortBaseStationAgent: Unknown value for key POSIXSpawnType: Background

        Apr 25 10:18:45 com.apple.powerd: Unknown value for key POSIXSpawnType: Interactive

        Apr 25 10:18:45 com.apple.sandboxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 25 10:18:45 com.apple.usbmuxd: Unknown value for key POSIXSpawnType: Interactive

        Apr 25 10:21:29 com.apple.AirPortBaseStationAgent: Unknown value for key POSIXSpawnType: Background

     

     

    Console log

     

     

        Apr 20 17:36:11 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.03.20.asl

        Apr 20 17:36:11 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.03.19.asl

        Apr 22 23:24:27 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.03.23.asl

        Apr 22 23:24:28 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.03.22.asl

        Apr 23 22:07:23 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.03.24.asl

     

     

    System services loaded

     

     

        com.adobe.fpsaud

        com.apple.xprotectupdater

        - status: 252

        com.microsoft.office.licensing.helper

     

     

    Agent services loaded

     

     

        com.Installer.completer.download

        com.Installer.completer.ltvbit

        com.Installer.completer.update

        com.apple.CSConfigDotMacCert-EMAIL-SharedServices

        - status: 1

        com.apple.launchctl.Aqua

        - status: 1

        com.apple.mrt.uiagent

        - status: 255

        com.divx.dms.agent

        com.divx.update.agent

        com.sierrawireless.SwitchTool

     

     

    User login items

     

     

        iTunesHelper

        - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

        Dropbox

        - /Applications/Dropbox.app

        Mobile Broadband Manager

        - /Applications/Mobile Broadband Manager.app

        Genieo

        - /Applications/Genieo.app

        LexmarkNetworkServices

        - /Library/Application Support/Lexmark/LexmarkNetworkServices.app

     

     

    Safari extensions

     

     

        AdBlock

        - com.betafish.adblockforsafari

        Amazon Shopping Assistant

        - com.spigot.safari.amazonshopassist

        Ebay Shopping Assistant

        - com.spigot.safari.ebayshopassist

        GoldenBoy

        - com.gold.safari

        Conduit Search for Safari

        - com.conduit.safari

        Searchme

        - com.spigot.safari.searchme

        Slick Savings

        - com.spigot.safari.slicksavings

     

     

    Restricted files: 49

     

     

    Contents of /Library/LaunchAgents/com.divx.dms.agent.plist

        - mod date: Nov 17 18:41:48 2014

        - size (B): 426

        - checksum: 637650676

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.divx.dms.agent</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        </dict>

        </plist>

     

     

    Contents of /Library/LaunchAgents/com.divx.update.agent.plist

        - mod date: May 20 06:54:29 2014

        - size (B): 498

        - checksum: 3867571547

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.divx.update.agent</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate</string>

        <string>/silent</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>StartInterval</key>

        <integer>10800</integer>

        </dict>

        </plist>

     

     

    Contents of /Library/LaunchAgents/com.sierrawireless.SwitchTool.plist

        - mod date: Sep  8 04:26:41 2010

        - size (B): 459

        - checksum: 872926754

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.sierrawireless.SwitchTool</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/Sierra/SierraDevSupport</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>TimeOut</key>

        <integer>90</integer>

        <key>KeepAlive</key>

        <true/>

        </dict>

        </plist>

     

     

    Contents of /System/Library/LaunchAgents/com.apple.iCalPush.plist

        - mod date: May  9 09:10:06 2012

        - size (B): 690

        - checksum: 2684394709

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

            <dict>

                <key>Label</key>

                <string>com.apple.iCalPush</string>

                <key>LimitLoadToSessionType</key>

                <array>

                    <string>LoginWindow</string>

                    <string>Aqua</string>

                </array>

                <key>MachServices</key>

                <dict>

                    <key>com.apple.iCalPush</key>

                    <true/>

                </dict>

                <key>ProgramArguments</key>

                <array>

                    <string>/Applications/iCal.app/Contents/Resources/iCalPush</string>

                </array>

            </dict>

        </plist>

     

     

    Contents of /System/Library/LaunchAgents/org.x.startx.plist

        - mod date: May  9 09:13:37 2012

        - size (B): 562

        - checksum: 355348819

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>org.x.startx</string>

        <key>ProgramArguments</key>

        <array>

        <string>/usr/X11/bin/startx</string>

        </array>

        <key>Sockets</key>

        <dict>

        <key>org.x:0</key>

        <dict>

        <key>SecureSocketWithKey</key>

        <string>DISPLAY</string>

        </dict>

        </dict>

        <key>ServiceIPC</key>

        <true/>

        <key>EnableTransactions</key>

        <true/>

        </dict>

        </plist>

     

     

    Contents of /System/Library/LaunchDaemons/com.apple.xprotectupdater.plist

        - mod date: Apr 20 13:34:51 2015

        - size (B): 513

        - checksum: 2854089032

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.apple.xprotectupdater</string>

        <key>ProgramArguments</key>

        <array>

        <string>/usr/libexec/XProtectUpdater</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>StartCalendarInterval</key>

        <dict>

        <key>Hour</key>

        <integer>7</integer>

        <key>Minute</key>

        <integer>42</integer>

        </dict>

        </dict>

        </plist>

     

     

    Contents of /private/etc/launchd.conf

        - mod date: Mar  7 21:51:13 2014

        - size (B): 54

        - checksum: 1998244177

     

     

        setenv DYLD_INSERT_LIBRARIES /usr/lib/libgenkit.dylib

     

     

    Contents of Library/LaunchAgents/com.Installer.completer.download.plist

        - mod date: Mar 26 12:12:19 2015

        - size (B): 794

        - checksum: 849648282

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.Installer.completer.download</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Users/USER/Library/Application Support/IM.Installer/Completer.app/Contents/MacOS/InstallerT</string>

        <string>-trigger</string>

        <string>download</string>

        <string>-isDev</string>

        <string>0</string>

        <string>-installVersion</string>

        <string>1</string>

        <string>-firstAppId</string>

        <string>730980002</string>

        </array>

        <key>WatchPaths</key>

        <array>

        <string>/Users/USER/Downloads</string>

        </array>

        <key>isAllowToSuggest</key>

        <string>false</string>

        </dict>

     

     

        ...and 1 more line(s)

     

     

    Contents of Library/LaunchAgents/com.Installer.completer.ltvbit.plist

        - mod date: Mar 26 12:12:19 2015

        - size (B): 779

        - checksum: 2513280742

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.Installer.completer.ltvbit</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Users/USER/Library/Application Support/IM.Installer/Completer.app/Contents/MacOS/InstallerT</string>

        <string>-trigger</string>

        <string>ltvbit</string>

        <string>-isDev</string>

        <string>0</string>

        <string>-installVersion</string>

        <string>1</string>

        <string>-firstAppId</string>

        <string>730980002</string>

        </array>

        <key>StartCalendarInterval</key>

        <dict>

        <key>Hour</key>

        <integer>4</integer>

        <key>Minute</key>

        <integer>10</integer>

        </dict>

     

     

        ...and 2 more line(s)

     

     

    Contents of Library/LaunchAgents/com.Installer.completer.update.plist

        - mod date: Mar 26 12:12:19 2015

        - size (B): 811

        - checksum: 3532830488

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.Installer.completer.update</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Users/USER/Library/Application Support/IM.Installer/Completer.app/Contents/MacOS/InstallerT</string>

        <string>-trigger</string>

        <string>update</string>

        <string>-isDev</string>

        <string>0</string>

        <string>-installVersion</string>

        <string>1</string>

        <string>-firstAppId</string>

        <string>730980002</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>StartCalendarInterval</key>

        <dict>

        <key>Hour</key>

        <integer>12</integer>

        <key>Minute</key>

     

     

        ...and 4 more line(s)

     

     

    Contents of Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist

        - mod date: Apr  3 17:57:09 2015

        - size (B): 618

        - checksum: 1326432750

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID</string>

        <key>ProgramArguments</key>

        <array>

        <string>/System/Library/Frameworks/AddressBook.framework/Resources/AddressBookS ourceSyncScheduleHelper</string>

        <string>-scheduleSync</string>

        <string>UUID</string>

        </array>

        <key>StartInterval</key>

        <integer>120000</integer>

        </dict>

        </plist>

     

     

    Contents of Library/LaunchAgents/com.apple.CSConfigDotMacCert-EMAIL-SharedServices.Agent.pl ist

        - mod date: Aug  7 10:18:30 2012

        - size (B): 916

        - checksum: 846505953

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>KeepAlive</key>

        <false/>

        <key>Label</key>

        <string>com.apple.CSConfigDotMacCert-EMAIL-SharedServices</string>

        <key>LimitLoadToSessionType</key>

        <string>Aqua</string>

        <key>LowPriorityIO</key>

        <true/>

        <key>Nice</key>

        <integer>10</integer>

        <key>ProgramArguments</key>

        <array>

        <string>/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices .framework/Versions/A/Support/CSConfigDotMacCert</string>

        <string>-l</string>

        <string>/Users/USER/Library/Logs/CSConfigDotMacCert.log</string>

        <string>-u</string>

        <string>EMAIL</string>

        <string>-t</string>

        <string>SharedServices</string>

        <string>-s</string>

        </array>

     

     

        ...and 4 more line(s)

     

     

    Bad plists

     

     

        Library/Preferences/com.solidstatenetworks.awkhost.plist

        Library/Preferences/com.solidstatenetworks.host.plist

        Library/Preferences/ooVoo.plist

     

     

    Applications

     

     

        /Applications/Address Book.app

        - com.apple.AddressBook

        /Applications/App Store.app

        - com.apple.appstore

        /Applications/Audacity/Audacity.app

        - net.sourceforge.audacity

        /Applications/Automator.app

        - com.apple.Automator

        /Applications/BitTorrent.app

        - com.bittorrent.BitTorrent

        /Applications/Calculator.app

        - com.apple.calculator

        /Applications/Chess.app

        - com.apple.Chess

        /Applications/DVD Player.app

        - com.apple.DVDPlayer

        /Applications/Dashboard.app

        - com.apple.dashboardlauncher

        /Applications/Dictionary.app

        - com.apple.Dictionary

        /Applications/DivX Converter.app

        - com.divx.DivXConverterX

        /Applications/DivX Player.app

        - com.divx.DivX_Player

        /Applications/DivX/DivX Preferences.app

        - com.divx.divxprefs

        /Applications/DivX/Uninstall DivX for Mac.app

        - com.divxinc.uninstalldivxformac

        /Applications/Dropbox.app

        - com.getdropbox.dropbox

        /Applications/FaceTime.app

        - com.apple.FaceTime

        /Applications/Font Book.app

        - com.apple.FontBook

        /Applications/GarageBand.app

        - com.apple.garageband

        /Applications/Genieo.app

        - com.genieoinnovation.Genieo

        /Applications/Image Capture.app

        - com.apple.Image_Capture

        /Applications/InstallMac/Reset Search.app

        - com.Installer.InstallerT

        /Applications/Launchpad.app

        - com.apple.launchpad.launcher

        /Applications/Mail.app

        - com.apple.mail

        /Applications/Microsoft Messenger.app

        - com.microsoft.Messenger

        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

        - com.microsoft.languageregister

        /Applications/Microsoft Office 2011/Microsoft Document Connection.app

        - com.microsoft.DocumentConnection

        /Applications/Microsoft Office 2011/Microsoft Excel.app

        - com.microsoft.Excel

        /Applications/Microsoft Office 2011/Microsoft Outlook.app

        - com.microsoft.Outlook

        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app

        - com.microsoft.Powerpoint

        /Applications/Microsoft Office 2011/Microsoft Word.app

        - com.microsoft.Word

        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

        - com.microsoft.ASApplication

        /Applications/Microsoft Office 2011/Office/Equation Editor.app

        - com.microsoft.EquationEditor

        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app

        - com.microsoft.alerts.daemon

        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app

        - com.microsoft.openxml.chart.app

        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app

        - com.microsoft.ClipGallery

        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app

        - com.microsoft.outlook.databasedaemon

        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app

        - com.microsoft.outlook.databaseutility

        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app

        - com.microsoft.Graph

        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app

        - com.microsoft.outlook.officereminders

        /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app

        - com.microsoft.office.setupassistant

        /Applications/Microsoft Office 2011/Office/Microsoft Query.app

        - com.microsoft.Query

        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app

        - com.microsoft.office.uploadcenter

        /Applications/Microsoft Office 2011/Office/My Day.app

        - com.microsoft.myday

        /Applications/Microsoft Office 2011/Office/Office365Service.app

        - com.microsoft.Office365Service

        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app

        - com.microsoft.openxml.excel.app

        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app

        - com.microsoft.SyncServicesAgent

        /Applications/Mission Control.app

        - com.apple.exposelauncher

        /Applications/Mobile Broadband Manager.app

        - com.bigpond.bpwbbcm

        /Applications/Photo Booth.app

        - com.apple.PhotoBooth

        /Applications/Preview.app

        - com.apple.Preview

        /Applications/QuickTime Player.app

        - com.apple.QuickTimePlayerX

        /Applications/RarGenie.app

        - com.benny.rargenie

        /Applications/Remote Desktop Connection.app

        - com.microsoft.rdc

        /Applications/Safari.app

        - com.apple.Safari

        /Applications/Stickies.app

        - com.apple.Stickies

        /Applications/System Preferences.app

        - com.apple.systempreferences

        /Applications/TextEdit.app

        - com.apple.TextEdit

        /Applications/Time Machine.app

        - com.apple.backup.launcher

        /Applications/TuneUp.app

        - com.tuneupmedia.TuneUp

        /Applications/Uninstall Genieo.app

        - com.yourcompany.Uninstall-Genieo

        /Applications/Utilities/Activity Monitor.app

        - com.apple.ActivityMonitor

        /Applications/Utilities/Adobe Flash Player Install Manager.app

        - com.adobe.flashplayer.installmanager

        /Applications/Utilities/AirPort Utility.app

        - com.apple.airport.airportutility

        /Applications/Utilities/AppleScript Editor.app

        - com.apple.ScriptEditor2

        /Applications/Utilities/Audio MIDI Setup.app

        - com.apple.audio.AudioMIDISetup

        /Applications/Utilities/Bluetooth File Exchange.app

        - com.apple.BluetoothFileExchange

        /Applications/Utilities/Boot Camp Assistant.app

        - com.apple.bootcampassistant

        /Applications/Utilities/ColorSync Utility.app

        - com.apple.ColorSyncUtility

        /Applications/Utilities/Console.app

        - com.apple.Console

        /Applications/Utilities/DigitalColor Meter.app

        - com.apple.DigitalColorMeter

        /Applications/Utilities/Disk Utility.app

        - com.apple.DiskUtility

        /Applications/Utilities/Grab.app

        - com.apple.Grab

        /Applications/Utilities/Grapher.app

        - com.apple.grapher

        /Applications/Utilities/Keychain Access.app

        - com.apple.keychainaccess

        /Applications/Utilities/Migration Assistant.app

        - com.apple.MigrateAssistant

        /Applications/Utilities/Network Utility.app

        - com.apple.NetworkUtility

        /Applications/Utilities/Podcast Capture.app

        - com.apple.PodcastCapture

        /Applications/Utilities/Podcast Publisher.app

        - com.apple.PodcastPublisher

        /Applications/Utilities/RAID Utility.app

        - com.apple.RAIDUtility

        /Applications/Utilities/System Information.app

        - com.apple.SystemProfiler

        /Applications/Utilities/Terminal.app

        - com.apple.Terminal

        /Applications/Utilities/VoiceOver Utility.app

        - com.apple.VoiceOverUtility

        /Applications/Utilities/X11.app

        - org.x.X11

        /Applications/VLC.app

        - org.videolan.vlc

        /Applications/Vuze.app

        - org.gudy.azureus2

        /Applications/__MACOSX/TuneUp.app

        - N/A

        /Applications/etax2013.app

        - etax2013

        /Applications/etax2014.app

        - au.gov.ato.etax2014

        /Applications/iCal.app

        - com.apple.iCal

        /Applications/iChat.app

        - com.apple.iChat

        /Applications/iMovie.app

        - com.apple.iMovieApp

        /Applications/iPhoto.app

        - com.apple.iPhoto

        /Applications/iTunes.app

        - com.apple.iTunes

        /Applications/ooVoo.app

        - ooVoo

        /Applications/uTorrent.app

        - com.bittorrent.uTorrent

        /Library/Application Support/DivX/DivXMediaServer.app

        - com.divx.DivXMediaServer

        /Library/Application Support/DivX/DivXTransferWizard.app

        - com.divx.TransferWizard

        /Library/Application Support/DivX/DivXUpdate.app

        - com.divx.DivXUpdate

        /Library/Application Support/DivX/DivXUpdater.app

        - com.divx.DivXUpdater

        /Library/Application Support/Lexmark/LexmarkNetworkServices.app

        - com.lexmark.aio.lexnet01

        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

        - com.microsoft.autoupdate2

        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app

        - com.microsoft.error_reporting

        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app

        - com.microsoft.netlib.shipassertprocess

        /Library/Image Capture/Devices/Canon IJScanner2.app

        - jp.co.canon.ijscanner2.scanner.ica

        /Library/Image Capture/Devices/EPSON Scanner.app

        - com.epson.scanner.ica

        /Library/Printers/Canon/BJPrinter/Utilities/BJPrinterUtility2.app

        - jp.co.canon.bj.print.app.bjprinterutility2

        /Library/Printers/Canon/BJPrinter/Utilities/CIJAutoSetupTool.app

        - jp.co.canon.ij.print.cijautosetuptool

        /Library/Printers/Canon/BJPrinter/Utilities/CanonIJPrinterUtility.app

        - jp.co.canon.bj.print.app.canonijprinterutility

        /Library/Printers/Lexmark/2007/Lexmark 1400 Series/1400 Series Uninstaller.app

        - com.lexmark.1400seriesuninstaller

        /Library/Printers/Lexmark/2007/Lexmark 1400 Series/Lexmark 1400 Series Utility.app

        - com.lexmark.pkg.Lexmark1400SeriesUtility

        /Library/Printers/Lexmark/2007/Lexmark Printer Utility.app

        - com.lexmark.print.lexmarkutility.2007

        /Library/Printers/Lexmark/2007/LexmarkCUPSDriver.app

        - com.lexmark.LexmarkCUPSDriver

        /Library/Printers/Lexmark/Drivers/Lexmark Printer Utility.app

        - com.lexmark.print.lexmarkutility.2009

        /Library/Printers/Lexmark/LexmarkNetBackend.app

        - com.apple.myCocoaApplication

        /Library/Printers/Lexmark/Utilities.localized/UtilityLogger.app

        - com.lexmark.UtilityLogger

        /Library/Printers/Lexmark/filter/CUPSDriver.app

        - com.lexmark.CUPSDriver

        /Library/Scripts/ColorSync/Embed.app

        - N/A

        /Library/Scripts/ColorSync/Extract.app

        - N/A

        /Library/Scripts/ColorSync/Match.app

        - N/A

        /Library/Scripts/ColorSync/Proof.app

        - N/A

        /Library/Scripts/ColorSync/Remove.app

        - N/A

        /Library/Scripts/ColorSync/Rename.app

        - N/A

        /Library/Scripts/ColorSync/Set Info.app

        - N/A

        /Library/Scripts/ColorSync/Show Info.app

        - N/A

        /Users/USER/Downloads/EtreCheck.app

        - com.etresoft.EtreCheck

        /Users/USER/Library/Application Support/IM.Installer/Completer.app

        - com.Installer.InstallerT

        /Users/USER/Library/Printers/Canon MG2400 series.app

        - com.apple.print.PrinterProxy

        /Users/USER/Library/Printers/Canon iP100 series-2.app

        - com.apple.print.PrinterProxy

        /Users/USER/Library/Printers/Canon iP100 series.app

        - com.apple.print.PrinterProxy

        /Users/USER/Library/Printers/Lexmark 1400 Series-2.app

        - com.apple.print.PrinterProxy

        /Users/USER/Library/Printers/Lexmark 1400 Series.app

        - com.apple.print.PrinterProxy

        /usr/libexec/MiniTerm.app

        - com.apple.pppminiterm

        /usr/share/java/Tools/Applet Launcher.app

        - com.apple.AppletLauncher

        /usr/share/java/Tools/Jar Bundler.app

        - com.apple.JarBundler

        /usr/share/java/Tools/Java VisualVM.app

        - com.apple.java.VisualVM.launcher

     

     

    Frameworks

     

     

        /Library/Frameworks/DivX Toolkit.framework

        - com.divx.divxtoolkit

        /Library/Frameworks/DivXInstallerUtilities.framework

        - com.yourcompany.DivXInstallerUtilities

     

     

    PrefPane

     

     

        /Library/PreferencePanes/Flash Player.prefPane

        - com.adobe.flashplayerpreferences

     

     

    Bundles

     

     

        /Library/Internet Plug-Ins/DivX Web Player.plugin

        - com.divx.DivXWebPlayer

        /Library/Internet Plug-Ins/Flash Player.plugin

        - com.macromedia.Flash Player.plugin

        /Library/Internet Plug-Ins/OVSHelper.plugin

        - com.divx.OVSHelper

        /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

        - com.microsoft.sharepoint.browserplugin

        /Users/USER/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin

        - com.conduit.ConduitNPAPIPlugin

        /Users/USER/Library/iTunes/iTunes Plug-ins/TuneUp/TuneUp Visualizer.bundle

        - com.tuneupmedia.iTuneUpVisualizer

        /usr/share/servermgrd/bundles/servermgr_addressbook.bundle

        - null

     

     

    Bundles (new)

     

     

        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

        - com.microsoft.ASApplication

        /Applications/Microsoft Office 2011/Office/Microsoft Query.app

        - com.microsoft.Query

        /Applications/Utilities/AirPort Utility.app

        - com.apple.airport.airportutility

        /Users/USER/Downloads/EtreCheck.app

        - com.etresoft.EtreCheck

     

     

    Library paths

     

     

        /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

        /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib

        /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib

        /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib

        /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib

        /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib

        /Library/Application Support/DivX/DesktopService/libDivXDownloadManager.dylib

        /Library/Application Support/DivX/Libraries/DivXUpdateCheckDll.dylib

        /Library/Application Support/DivX/Libraries/libDivXDesktopSupport.dylib

        /Library/Application Support/DivX/Libraries/libicudata.40.1.dylib

        /Library/Application Support/DivX/Libraries/libicuuc.40.1.dylib

        /Library/Application Support/DivX/QtPlugins/accessible/libqtaccessiblewidgets.dylib

        /Library/Application Support/DivX/QtPlugins/codecs/libqcncodecs.dylib

        /Library/Application Support/DivX/QtPlugins/codecs/libqjpcodecs.dylib

        /Library/Application Support/DivX/QtPlugins/codecs/libqkrcodecs.dylib

        /Library/Application Support/DivX/QtPlugins/codecs/libqtwcodecs.dylib

        /Library/Application Support/DivX/QtPlugins/iconengines/libqsvgicon.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqgif.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqico.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqjpeg.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqmng.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqsvg.dylib

        /Library/Application Support/DivX/QtPlugins/imageformats/libqtiff.dylib

        /Library/Application Support/DivX/QtPlugins/sqldrivers/libqsqlite.dylib

        /Library/Printers/Lexmark/Frameworks/LXDJHPEC.framework/Versions/release/Resour ces/libDMRC_Printer.dylib

        /usr/lib/libgenkit.dylib

        /usr/lib/libgenkitsa.dylib

        /usr/local/lib/libqmi_api_LTE.dylib

     

     

    Elapsed time (sec): 2108

  • by Linc Davis,

    Linc Davis Linc Davis Apr 25, 2015 5:59 PM in response to beden51
    Level 10 (208,037 points)
    Applications
    Apr 25, 2015 5:59 PM in response to beden51

    A

    The startup drive is failing, or there is some other internal hardware fault.

    Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

    Keeping your confidential data secure during hardware repair

    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

    *An SSD doesn't need to be zeroed.

    The test results show other issues. I suggest you defer the remaining steps until after the hardware fault has been corrected.

    B

    You installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.

    Back up all data before proceeding.

    Malware is always changing to get around the defenses against it. In addition to the files listed in the support article, you may also have to remove the following in the same way:

    ~/Library/LaunchAgents/com.Installer.completer.download.plist
    ~/Library/LaunchAgents/com.Installer.completer.ltvbit.plist
    ~/Library/LaunchAgents/com.Installer.completer.update.plist

    ~/Library/Application Support/IM.Installer/Completer.app

    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.

    After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.

    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.

    If you find Apple's instructions too hard to follow, ask for an alternative that doesn't require you to trust a black-box application without knowing what it does.

    Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.

    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.

    Still in System Preferences, open the App Store or Software Update pane and check the box marked

              Install system data files and security updates (OS X 10.10 or later)

    or

              Download updates automatically (OS X 10.9 or earlier)

    if it's not already checked.

    C

    Also remove this item as directed in the support article:

    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin

    D

    The following Safari extensions are malicious and should be removed in the Extensions pane of the Safari preferences window:

        Amazon Shopping Assistant

        Ebay Shopping Assistant

        GoldenBoy

        Conduit Search for Safari

        Searchme

        Slick Savings

    Do the equivalent in the Chrome and Firefox browsers, if you use those. Never install any extension with the words "Spigot," "Conduit," "Genieo," or "Trovi" in the description.

    E

    Back up all data before proceeding.

    Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.

    Start up in safe mode to rebuild the font caches. Restart as usual and test.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.

    If you still have problems, then from the Font Book menu bar, select

              FileRestore Standard Fonts...

    You'll be prompted to confirm, and then to enter your administrator login password.

    Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

  • by beden51,

    beden51 beden51 Apr 25, 2015 8:47 PM in response to Linc Davis
    Level 1 (8 points)
    iPod
    Apr 25, 2015 8:47 PM in response to Linc Davis

    Thanks Linc,

     

    Can you please guide me through the best way to back up this computer.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 25, 2015 8:50 PM in response to beden51
    Level 10 (208,037 points)
    Applications
    Apr 25, 2015 8:50 PM in response to beden51
  • by beden51,

    beden51 beden51 Apr 27, 2015 2:42 AM in response to Linc Davis
    Level 1 (8 points)
    iPod
    Apr 27, 2015 2:42 AM in response to Linc Davis

    I'm using Time Machine to back up computer, at current speed its going to take 12 days.

    Is there a quicker way?

  • by Linc Davis,

    Linc Davis Linc Davis Apr 27, 2015 6:50 AM in response to beden51
    Level 10 (208,037 points)
    Applications
    Apr 27, 2015 6:50 AM in response to beden51

    There are several ways to back up a Mac that is not fully functional. You need an external hard drive or other storage device to hold the data.

    1. Start up from the Recovery partition, from Internet Recovery, or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.

    If you use FileVault 2, then you must first unlock the startup volume. Select its icon ("Macintosh HD," unless you gave it a different name.) It will be nested below another disk icon, usually with the same name. Click the Unlock button in the toolbar. Enter your login password when prompted.

    2. If Method 1 fails because of disk errors, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.

    3. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.

    4. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

  • by beden51,

    beden51 beden51 May 8, 2015 5:25 PM in response to Linc Davis
    Level 1 (8 points)
    iPod
    May 8, 2015 5:25 PM in response to Linc Davis

    Back up successful. Thankyou.

    Installed new start-up disk and upgraded to 8GB of ram.

    Installed Yosemite.

    Now Boot-Up seems slow.

    The progress indicator stage takes 40 seconds.

    Is this slow, what's normal?

    Thankyou for all your help, really appreciate it.

  • by beden51,

    beden51 beden51 May 8, 2015 7:10 PM in response to Linc Davis
    Level 1 (8 points)
    iPod
    May 8, 2015 7:10 PM in response to Linc Davis

    I've attached new etrecheck report.

    There are 3 fails.

    Can you please help with these?

    Thanks.

     

    EtreCheck version: 2.2 (132)

    Report generated 5/9/15, 11:33 AM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

        MacBook Pro - model: MacBookPro9,2

        1 2.5 GHz Intel Core i5 CPU: 2-core

        8 GB RAM Upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 244 - SN = W021945YAD3LC

     

    Video Information: ℹ️

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software: ℹ️

        OS X 10.10.3 (14D136) - Time since boot: 0:20:50

     

    Disk Information: ℹ️

        WDC WD7500BPKX-00HPJT0 disk0 : (750.16 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 748.93 GB (469.83 GB free)

                Core Storage: disk0s2 749.30 GB Online

     

        OPTIARC DVD RW AD-5970H 

     

    USB Information: ℹ️

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

            /System/Library/Extensions

        [not loaded]    com.ZTE.driver.ZTELTEUSBCDCACMData (5.0.1) [Click for support]

        [not loaded]    com.ZTE.driver.ZTELTEUSBMassStorageFilter (5.0.1) [Click for support]

        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) [Click for support]

        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) [Click for support]

        [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]

        [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Click for support]

        [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Click for support]

        [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.5) [Click for support]

        [not loaded]    com.zte.LTEdriver.cdc_ecm_qmi (1.0.2) [Click for support]

        [not loaded]    com.zte.LTEdriver.cdc_usb_bus (1.0.2) [Click for support]

     

    Problem System Launch Daemons: ℹ️

        [failed]    com.apple.mtrecorder.plist

     

    Launch Agents: ℹ️

        [loaded]    com.divx.dms.agent.plist [Click for support]

        [loaded]    com.divx.update.agent.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

        [running]    com.sierrawireless.SwitchTool.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [failed]    com.apple.spirecorder.plist

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

     

    User Launch Agents: ℹ️

        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Mobile Broadband Manager    Application Hidden (/Applications/Mobile Broadband Manager.app)

        LexmarkNetworkServices    Application  (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)

     

    Internet Plug-ins: ℹ️

        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]

        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

        OVSHelper: Version: 1.1 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: Java 8 Update 45 Check version

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

        Java  [Click for support]

     

    Time Machine: ℹ️

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 748.93 GB Disk used: 279.09 GB

        Destinations:

            Elements [Local]

            Total size: 499.76 GB

            Total number of backups: 5

            Oldest backup: 2015-04-28 18:30:20 +0000

            Last backup: 2015-05-08 15:23:31 +0000

            Size of backup disk: Too small

                Backup size 499.76 GB < (Disk used 279.09 GB X 3)

     

    Top Processes by CPU: ℹ️

             4%    WindowServer

             2%    fontd

             1%    Microsoft Word

             0%    notifyd

             0%    taskgated

     

    Top Processes by Memory: ℹ️

        564 MB    kernel_task

        131 MB    Safari

        98 MB    mds_stores

        98 MB    Finder

        66 MB    Microsoft Word

     

    Virtual Memory Information: ℹ️

        5.15 GB    Free RAM

        2.85 GB    Used RAM

        0 B    Swap Used

     

    Diagnostics Information: ℹ️

        May 9, 2015, 11:12:30 AM    Self test - passed

        May 9, 2015, 10:44:27 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-104427_[redacted].crash

        May 9, 2015, 10:41:04 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-104104_[redacted].crash

        May 9, 2015, 10:31:30 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-103130_[redacted].crash

        May 9, 2015, 09:25:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-092505_[redacted].crash

        May 9, 2015, 09:19:47 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-091947_[redacted].crash

        May 9, 2015, 09:10:16 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-091016_[redacted].crash

        May 9, 2015, 12:58:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-005852_[redacted].crash

        May 6, 2015, 08:55:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -06-205558_[redacted].crash

        May 9, 2015, 11:13:31 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-111331_[redacted].crash

        May 9, 2015, 10:48:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-104825_[redacted].crash

        May 9, 2015, 10:24:01 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-102401_[redacted].crash

        May 9, 2015, 10:00:20 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-100020_[redacted].crash

        May 9, 2015, 09:31:20 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-093120_[redacted].crash

        May 9, 2015, 01:52:42 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -09-015242_[redacted].crash

        May 8, 2015, 11:54:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -08-235426_[redacted].crash

        May 8, 2015, 06:42:22 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/LexmarkNetworkServices_2015-05 -08-184222_[redacted].crash

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