Erekless

Q: I clicked question solved but really wasnt?

How can i change it?

Posted on Apr 21, 2015 12:36 PM

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Q: I clicked question solved but really wasnt?

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  • by King_Penguin,

    King_Penguin King_Penguin Apr 21, 2015 12:46 PM in response to Erekless
    Level 10 (134,541 points)
    iTunes
    Apr 21, 2015 12:46 PM in response to Erekless

    You can't undo having marked a reply as 'solved'. If you don't get any more replies on that thread then you could try starting a new one and see if that gets replies.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 21, 2015 12:46 PM in response to Erekless
    Level 5 (7,966 points)
    Notebooks
    Apr 21, 2015 12:46 PM in response to Erekless

    You can't. (seems like something that ought to be reviewed, huh?)

     

    The best you can do is reply to that post and simply state that you made a mistake.

     

    You could also provide feedback to Apple about the issue here > Support Feedback

     

    Choose "Discussions" from the pull-down menu & put the URL of the thread in the "Web Address" field

    Picture 2.png

    ÇÇÇ

  • by Kurt Lang,

    Kurt Lang Kurt Lang Apr 21, 2015 12:46 PM in response to Erekless
    Level 8 (37,958 points)
    Mac OS X
    Apr 21, 2015 12:46 PM in response to Erekless

    Unfortunately, you can't. Not even the hosts can undo it. Don't worry about it, though. It's much more important to get a person's issue solved, if possible.

  • by ChitlinsCC,Helpful

    ChitlinsCC ChitlinsCC Apr 21, 2015 1:01 PM in response to Erekless
    Level 5 (7,966 points)
    Notebooks
    Apr 21, 2015 1:01 PM in response to Erekless

    BTW... Templeton Peck is right = it is Sprint's issue - more specifically, an issue with YOUR account. Sprint will need to dig deeper. You can safely leave the "Answered my Question" issue alone on that thread and learn a lesson about the drawback in the forum software. - ÇÇÇ

  • by Erekless,Helpful

    Erekless Erekless Apr 21, 2015 1:01 PM in response to ChitlinsCC
    Level 1 (0 points)
    Apr 21, 2015 1:01 PM in response to ChitlinsCC

    It might be Sprints issue but I don't see how the Apple Store will deny me amother phone having Apple Care + and just say that I will continue to have the same problem? How would they know that? If I activate a new phone with a new SIM card it might help my issue with my account being that it's a whole new phone.

  • by Kurt Lang,

    Kurt Lang Kurt Lang Apr 21, 2015 1:11 PM in response to ChitlinsCC
    Level 8 (37,958 points)
    Mac OS X
    Apr 21, 2015 1:11 PM in response to ChitlinsCC

    There must be posts that aren't showing for me here. I can't see how Sprint came into the conversation.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 21, 2015 1:12 PM in response to Erekless
    Level 5 (7,966 points)
    Notebooks
    Apr 21, 2015 1:12 PM in response to Erekless

    Nope. The iPhone (or any phone) is not the problem - so Apple is right in not giving you a new phone. They know that because there i nothing that CAN be wrong with the phone to cause a delay in the DELIVERY of an SMS message - the delay is happening in the Sprint system (or the system of the sender). New phone, new SIM, you will still have some anomaly at work at the Sprint end.

  • by Erekless,

    Erekless Erekless Apr 21, 2015 1:16 PM in response to ChitlinsCC
    Level 1 (0 points)
    Apr 21, 2015 1:16 PM in response to ChitlinsCC

    DDifficult to believe when the other iPhones at my home are not having the problem. Doesn't the phone need to communicate with Sprint? If the phone can't communicate to sprint then it's Sprints fault?

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 21, 2015 1:18 PM in response to Kurt Lang
    Level 5 (7,966 points)
    Notebooks
    Apr 21, 2015 1:18 PM in response to Kurt Lang

    The OP's post where he marked the answerie

  • by Erekless,

    Erekless Erekless Apr 21, 2015 1:18 PM in response to Kurt Lang
    Level 1 (0 points)
    Apr 21, 2015 1:18 PM in response to Kurt Lang

    I had made another post in which another user read and mentioned it on this post.