Plaxico Schwartz

Q: Can't hear "new email" sound on MacBook Pro

This just started recently...

 

The first time I open up Mail, it usually makes a sound for new mail. When I leave it open and more new emails come in over the day, I never hear the sound.

 

Again, this problem only started maybe a week ago.

 

I have a MacBook Pro connected to a Thunderbolt display. My sound output is set to go through my display audio. Sound works fine using Spotify, etc...goes through display audio.

 

Thoughts?

MacBook Pro with Retina display, iOS 7.0.4

Posted on Apr 21, 2015 9:45 AM

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Q: Can't hear "new email" sound on MacBook Pro

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  • by Johnb-one,

    Johnb-one Johnb-one Apr 21, 2015 9:53 AM in response to Plaxico Schwartz
    Level 4 (1,886 points)
    Desktops
    Apr 21, 2015 9:53 AM in response to Plaxico Schwartz

    sure-this kind of thing happens from time to time. go to system preferences, then alerts, and see what it's set to play sound effects through.  If that doesn't work, check out Audio MIDI and see what the Line out/Digital out is set to-should be 44100, and the rest of it doesn't matter as much right now. Other than that, go into mail, then preferences, then general, then play sounds for other mail actions.  you can also set the new messages sound here, also

     

    that's all I have for now.

     

    John B

  • by spongebob1203,

    spongebob1203 spongebob1203 Apr 21, 2015 9:55 AM in response to Plaxico Schwartz
    Level 1 (80 points)
    Apr 21, 2015 9:55 AM in response to Plaxico Schwartz

    HI

     

    Im a mac user also and love hearing those notifications on both mac & iPhone

     

    ok so there are a few things you can check on you mac sys preferences, also this link may help

    Mac Basics: Notifications keep you informed - Apple Support

     

    * Click on sys preferences-> Notifications -> select Mail

    * Check if Banners is selected

    * then check the other listed items have a tick

    * last item in the list "Play Sound For Notifications"

     

    hopefully this will resolve your issue

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Apr 22, 2015 6:03 AM in response to Plaxico Schwartz
    Level 10 (207,978 points)
    Applications
    Apr 22, 2015 6:03 AM in response to Plaxico Schwartz

    In the Notifications pane of System Preferences, uncheck the Do Not Disturb boxes.