Q: itunes could not connect to the i tunes store.

Howdy jjlearnt,

It sounds like you're getting an error anytime you try to get to the iTunes Store in the iTunes application. I can see how that would be frustrating. Take a look at this article which mentions the error number you are getting:

Apple software on Windows: May see performance issues and blank iTunes Store

Thank you for using Apple Support Communities.

Take care,

Sterling

Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.