Q: Unable to use my Ipod touch(5th gen) Locked out, don't know my icloud email or password and cannot use the Ipod.Email that was ass ... Unable to use my Ipod touch(5th gen) Locked out, don't know my icloud email or password and cannot use the Ipod.Email that was associated with Ipod doesnt exist now. Help please? more
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Helpful answers
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May 7, 2015 8:15 AM in response to Kinzalexisby lllaass,★HelpfulYou need to recover use of the the account. See:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
This includes a method where you no longer have access the email account
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
However, if you are the original purchaser and have proof of purchases Apple should be able to help
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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