HT204247: Manage your iCloud storage
Learn about Manage your iCloud storage
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Apr 23, 2015 1:38 PM in response to Sirryhby brenden dv,Hi Sirryh,
I'm sorry to hear you are having these issues with iCloud. I also apologize, I'm a bit unclear on the exact nature of the issue you are running into when you try to upgrade. You may want to double-check that you are following the storage upgrade steps as outlined in the following article:
iCloud storage upgrades and downgrades - Apple Support
iCloud storage pricing - Apple Support
Regards,
- Brenden
