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All replies
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Helpful answers
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Apr 23, 2015 10:17 PM in response to Mase Lucasby Carolyn Samit,Make sure she's listed in your Contacts.
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Apr 23, 2015 10:19 PM in response to Carolyn Samitby Mase Lucas,Hi Carolyn,
Yes she's listed in my contacts and friends. I can send to her easily, but when she sends any type of digital touch to me, I don't get it. I've looked everywhere and can't figure it out. Seems so odd as she can send me messages and icons and everything else, but just no Digital Touch.
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Apr 23, 2015 10:43 PM in response to Mase Lucasby iOS*08*,Is she sending it thru the Friends screen and not the Messages app? To access the Friends screen, press the Side Button.
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Apr 23, 2015 10:50 PM in response to iOS*08*by Mase Lucas,★HelpfulYou can only do Digital Touch through the Friends screen by pressing the button on the side. So yeah, we've tried that. It's working fine from me to her, but not from her to me. I just get nothing at all. I've looked in all the settings and there's nothing that's different so not sure why it's not working. I don't know anyone else with an Apple Watch who can try sending me a Digital Touch to see if it's me or her.
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Apr 23, 2015 11:25 PM in response to Mase Lucasby iOS*08*,Hmm...try restart or reset if you haven't done it - https://support.apple.com/en-us/HT204510 . It would be better also if you can test your Apple Watch with another Apple Watch user as you said.
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Apr 23, 2015 11:35 PM in response to iOS*08*by Mase Lucas,Got someone else to test with and worked perfectly. Seems to be my partners that isn't sending them. Have restarted and reset to see if that helps.
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Apr 24, 2015 6:47 AM in response to Mase Lucasby john.l.roberts,My partner and I are in exactly the same position where she can send me digital touch and I can receive it. But she can't get any of mine. I can also send mine to my friends and they get it. Though some friends cannot send digital touch because the curser just keeps loading. Cannot figure it out. Wondering if my partner having less than 20% battery power on her iPhone has anything to do with it? We can call each other watch to watch just fine. And send and receive messages fine.
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Apr 24, 2015 7:33 AM in response to john.l.robertsby Phil Suarez,Wife and I having same issue. I can touch message her and she is receiving them. I can't get anything back?
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Apr 24, 2015 8:57 AM in response to Mase Lucasby Jonathan Aley,I have an issue with DT too. Maybe a little different. My wife also has an WATCH, but I don't have that middle icon to even send her a DT message. I'm gonna reboot and see if that does anything.
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Apr 24, 2015 9:08 AM in response to Mase Lucasby ejbowes,★HelpfulMy fiancée and I were having the same issue. I could send her messages but I never received the ones she sent even though I could receive sketches from a friend. We managed to resolve it by changing the email address new iMessage conversations are started from on her phone in the phone settings app. She changed it to the one that matched her Apple ID login rather than her @icloud.com address.
Hope this fixes it for other people too!
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Apr 24, 2015 11:23 AM in response to ejbowesby KVB71,Sorry. I don't have anyone to try that out on. :-( OH well, someone I know will eventually have one and I'll try it out on them later. haha
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Apr 24, 2015 1:55 PM in response to Jonathan Aleyby TheAmazingLoaf,I Have the same problem as you, I tried resetting but it didn't work, I still don't have the middle icon. Did you manage to solve your problem and if so, how did you do it?
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Apr 24, 2015 3:33 PM in response to TheAmazingLoafby Mase Lucas,★HelpfulHi everyone,
we did figure it out eventually. It was related to the messaging situation that ejbowes also mentioned. We changed our iMessage settings to ensure new conversations were started from our phone number and then (and this is the important part), we deleted all old messages from iPhone and started a new conversation. This fixed it for us. Good luck!
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Apr 24, 2015 3:37 PM in response to Mase Lucasby DarKOrange,★HelpfulSame problem here, me and a friend are trying to send each other digital touch messages, I can receive his DT messages but he doesn't receive mine...