laxdefence5

Q: after 10.2 update- imported clips displaying black

I downloaded all updates for FCP, compressor, and system updates.  Currently running a brand new Mac Pro, 32GB RAM, dual GPUs, the whole 9 yards.  I am running my FCP library from a Caldigit 3 drive raid array, in raid 0.  After updating to 10.2, all of my camera clips show only black, no video, but i have audio.

 

There are no warnings at all in any of my projects or events, the clips are just black, with working audio.  I was successful in updating the libraries when i updated FCP to 10.2. The clips I have are recorded from a Panasonic AG-AC160, recorded AVCHD, 1080p24.  Any ideas?!

I can skim through audio, and the thumbnails appear for each clip in the events browser, but when i play them, All i get is audio, with a black screen in the viewer.  They were working fine yesterday, and the only thing I changed was the 10.2 update.  I'm stumped!

Mac Pro, OS X Yosemite (10.10.3), FCP 10.2

Posted on Apr 13, 2015 11:58 AM

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Q: after 10.2 update- imported clips displaying black

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  • by ElvisAhlgren,

    ElvisAhlgren ElvisAhlgren Apr 24, 2015 6:24 AM in response to laxdefence5
    Level 1 (0 points)
    Apr 24, 2015 6:24 AM in response to laxdefence5

    I am using quicktime files from JVC HM150 and also had problems with black clips after the update. I then updated iMovie and suddenly I could see my clips again!?

  • by nother Old Tech,

    nother Old Tech nother Old Tech Apr 24, 2015 7:13 AM in response to ElvisAhlgren
    Level 1 (12 points)
    Apr 24, 2015 7:13 AM in response to ElvisAhlgren

    This is my result after running the iMovie update. Oddly enough iMovie sees the 1080/30P just fine. FCP 10.2 sees a transparent ????  as in the upper middle hole. I tried changing the opacity. No joy.

     

    @ElvisAhlgren Did you take the Pro Video Formats 2.0.1 update?

     

    Puzzled in IA

    Test.jpg

  • by ElvisAhlgren,

    ElvisAhlgren ElvisAhlgren Apr 24, 2015 10:05 AM in response to nother Old Tech
    Level 1 (0 points)
    Apr 24, 2015 10:05 AM in response to nother Old Tech

    Yes I had the Pro Video Formats 2.0.1. update before I installed Final Cut 10.2 and Compressor if I remember correctly. Then I went through a lot of trouble with a project which crashed Final Cut until I had found out which one and removed it from the library. With Final Cut starting up and being able to see all the projects in my library I noticed a lot of black clips. The files were in place but Final Cut Obviously didn't see them or something. I finally remembered seeing there was an iMovie update available so I thought maybe there is a codec or something which iMovie and Final Cut have in common and share. So I installed it and opening up Final Cut again the black clips started disappearing and going back to their original state of actually being where they should be.

  • by DeeJay SchmeeJay,

    DeeJay SchmeeJay DeeJay SchmeeJay Apr 24, 2015 2:20 PM in response to ElvisAhlgren
    Level 1 (10 points)
    Apr 24, 2015 2:20 PM in response to ElvisAhlgren

    I think it should be noted that Elvis is using a JVC HM150 (lovely little camera) which uses the XDCAM codec, NOT Panasonic AVCHD.

    Whilst that's a very interesting result, running the same test achieved nothing on my systems with AVCHD 1080 25p and 1080 30p footage.

    Yes, iMovie can view that footage, but so can Compressor.

     

    Elvis, it would be helpful to other JVC HM150 users if you posted your results in a new thread.

  • by Russ H,

    Russ H Russ H Apr 24, 2015 5:26 PM in response to DeeJay SchmeeJay
    Level 7 (21,825 points)
    Quicktime
    Apr 24, 2015 5:26 PM in response to DeeJay SchmeeJay

    Here is Apple's doc on this.

     

    Russ

  • by wvito,

    wvito wvito Apr 24, 2015 5:38 PM in response to Russ H
    Level 1 (4 points)
    Video
    Apr 24, 2015 5:38 PM in response to Russ H

    While that procedure works once your "blacked" video is importe, it is long and makes huge files.

     

    If you can can your workflow now to PH 1080/60I (60 FPM) and the black issue goes away.

  • by laxdefence5,

    laxdefence5 laxdefence5 Apr 24, 2015 5:41 PM in response to Russ H
    Level 1 (0 points)
    Apr 24, 2015 5:41 PM in response to Russ H

    But we shouldn't have to record our new footage in a different format, or transcode clips, which for me, is hundreds of clips, over about 5 TB.  Luckily I dont have any projects right now, but the blame falls on Apple for needing to fix this ASAP.  At least they know it's an issue and put a work-around to help us out, which means they are working on a fix.  I dont want to have to transcode into ProRes, those are massive files.  That's why I have submitted 5 complaints, and gotten a couple emails from several different employees. 

  • by wvito,

    wvito wvito Apr 24, 2015 6:01 PM in response to laxdefence5
    Level 1 (4 points)
    Video
    Apr 24, 2015 6:01 PM in response to laxdefence5

    I feel your pain and was just as upset on the first day of the FCPX 10.2 update.

     

    But, they are working on it.

     

    They have asked and received details and specs after day two of the debacle...these are both workarounds to keep things working for now...I do not consider them permanent solutions.

  • by Russ H,

    Russ H Russ H Apr 24, 2015 6:11 PM in response to laxdefence5
    Level 7 (21,825 points)
    Quicktime
    Apr 24, 2015 6:11 PM in response to laxdefence5

    laxdefence5 wrote:

     

    But we shouldn't have to record our new footage in a different format, or transcode clips,

    Agree totally.

     

    Russ

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Apr 26, 2015 3:17 PM in response to wvito
    Level 10 (118,318 points)
    Apple TV
    Apr 26, 2015 3:17 PM in response to wvito

    The original .mts file has the correct frame rate, 29.97 for 30p media. If you drag the raw ,mts file from the card into FCP that frame rate is maintained. If you import into FCP, the file is rewrapped to QuickTime.  The file in FCP shows the correct frame rate, but the rewrapped QT file opened in the QT player shows a non-standard frame rate in the QT inspector.

  • by nother Old Tech,

    nother Old Tech nother Old Tech Apr 26, 2015 9:33 PM in response to Tom Wolsky
    Level 1 (12 points)
    Apr 26, 2015 9:33 PM in response to Tom Wolsky

    Tom I just tried dragging and dropping the .mts file corresponding to 1080/30p and it still came in transparent. It also calls it an MPEG Streamclip document. Unless there is something else I'm missing.

    I did try one of the other files and it worked fine. sigh

     

    Also the Inspector reports both files at the correct frame rate of 29.97p for 30p media.

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Apr 26, 2015 9:52 PM in response to nother Old Tech
    Level 10 (118,318 points)
    Apple TV
    Apr 26, 2015 9:52 PM in response to nother Old Tech

    IIt's just the OS has set Streamclip to open the file. That doesn't  mean anything. Just right-click and select whatever you want to open it.

     

    NOt sure what you're saying. I said the FCP inspector shows the media correctly at the correct frame rate. Strange that it's transparent for you.

     

    THe the problem is clearly more complex than just Panason media, as the same media that doesn't work in FCP for many users, works for others, either as raw .mts or rewrapped QuickTime. For you the media is transparent, for most it seems to be black, for others it works,  or it produces glitches on export. It looks like a very difficult problem to solve with a lot of moving parts. The sort of thing that if you fix for one will likely bugger it for someone else.

  • by nother Old Tech,

    nother Old Tech nother Old Tech Apr 27, 2015 7:34 AM in response to Tom Wolsky
    Level 1 (12 points)
    Apr 27, 2015 7:34 AM in response to Tom Wolsky

    Sorry for the confusion. I just figure that the more everyone weighs in the more clearly it becomes defined (hopefully).

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Apr 27, 2015 7:41 AM in response to nother Old Tech
    Level 10 (118,318 points)
    Apple TV
    Apr 27, 2015 7:41 AM in response to nother Old Tech

    If your .mts doesn't appear in FCP, can you open it in the QT player and what specs it it show in the inspector? Just hoping to gather more information on the conditions that make it work and not work. It's obviously a problem effecting many users.

  • by nother Old Tech,

    nother Old Tech nother Old Tech Apr 27, 2015 9:26 AM in response to Tom Wolsky
    Level 1 (12 points)
    Apr 27, 2015 9:26 AM in response to Tom Wolsky

    P 1080 29.97p AC3

    Format: H.264, 1920x1080

                 AC3, 48000HZ Stereo (L R)

    FPS: 29.97

    Data Rate: 24.00 Mbit/s

    Current Size: 1760 x 990

     

    Oddly enough it now shows black in QT when I open it but shows in the browser when choosing a video to open.

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