2030

Q: "too many redirects"

I can't read my gmail by way of mail.google.com.  It goes to my inbox for a split second then goes to a page that says "Safari can't open the page" followed by "Too many redirects occurred trying to open…….". This happens whether I go to mail.google.com or google.com and log in then try to go open gmail.  I can't check either of my gmail accounts.  I reset Safari yesterday and that didn't fix. I have also had to force quit Safari several times in the last 24 hours. I have to use Firefox to read my mail.

iPhone 5, iOS 8.2

Posted on Apr 10, 2015 11:25 AM

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Q: "too many redirects"

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  • by dominic23,

    dominic23 dominic23 Apr 10, 2015 1:50 PM in response to 2030
    Level 8 (41,810 points)
    Mac OS X
    Apr 10, 2015 1:50 PM in response to 2030

    1. Empty Caches

     

        Safari > Preference > Advanced

        Checkmark the box for "Show Develop menu in menu bar".

        Develop menu will appear in the Safari menu bar.

        Click Develop and select "Empty Caches" from the dropdown.

     

        Quit Safari if open.

        Option click the "Go" menu in the Finder menu bar.

        Select "Library" and then "Caches".

        Look for the folder 'com.apple.Safari"

        Right click "com.apple.Safari" and select "Move to Trash"

        Relaunch Safari.

     

    2. Safari > Preferences > Privacy > Cookies and all other website data:

     

         Press “Remove All Website Data” button.

     

          

           http://support.apple.com/kb/TS3320

  • by MRkalfus,

    MRkalfus MRkalfus Apr 15, 2015 5:57 PM in response to 2030
    Level 1 (0 points)
    Apr 15, 2015 5:57 PM in response to 2030

    I'm having the same problem, but with different sites. Speedtest and lynda (.net/.com) are giving me the same error, but I'm thinking this is more of my ISP or something. I followed dominic's advice. Here's my thing: When on my network, I get this *same* error on multiple computers with multiple browsers with different Operating Systems (OS X, Win7, Safari, and Chrome). As soon as I tether my Air to my iPhone, this goes away. I even took out the time capsule and connected an ethernet from my Verizon FiOS modem directly to my iMac and I get the same issue with those sites. So basically try to isolate the problem, try multiple devices, browsers, networks if dominic's suggestion didn't help. I'm gonna have to call Verizon tomorrow, maybe it's a DNS error or something?

     

    -Joseph

  • by dominic23,

    dominic23 dominic23 Apr 16, 2015 4:41 AM in response to MRkalfus
    Level 8 (41,810 points)
    Mac OS X
    Apr 16, 2015 4:41 AM in response to MRkalfus
  • by jmerrett,

    jmerrett jmerrett Apr 24, 2015 7:34 AM in response to 2030
    Level 1 (0 points)
    Apr 24, 2015 7:34 AM in response to 2030

    Having the same issue here. We upgraded from 10.5 to 10.6 last night. Site we use all the time was working fine and now is giving error that there are too many redirects.