HT204608: Check your battery and charge your Apple Watch
Learn about Check your battery and charge your Apple Watch
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All replies
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Helpful answers
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Apr 24, 2015 9:18 PM in response to albraydjiby Pegthom3,I'm having the same issue. It shows it's charging but the power level keeps going down. At this rate it'll be dead by morning, how disappointing for day one. Other than that I love the watch.
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Apr 25, 2015 12:08 AM in response to albraydjiby dkinem,★HelpfulReboot the watch. I had to reboot it twice and now it's charging.
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Apr 25, 2015 12:30 AM in response to albraydjiby macimaster,I am having the same problem, I am currently on support chat to Apple to see if we can fix the problem.
So far we have done the following:
1. Turn off the watch (hold side button (while not on charge) and then swipe to power off like iPhone)
Then Reset the watch
1. Hold the Digital crown and the side button and the same time until you see the apple logo
Put on charger and see if it charges.
If this does not work do the following:
1. reboot iPhone
2. go to apple watch app
3. in the apple watch app got to > general > reset > erase all content and settings
4. wait for watch to erase and reboot to language screen
5. Set up the watch until you see the app bubbles
(a difference i noted at the point of first installation was, that the linking with my iPhone didn't work with the camera, i had to do it manually with bluetooth codes, not sure if this was the problem to begin with, however now with erasing and starting fresh, the linking has worked properly with the camera)
and my watch is now charging properly. You may not need to do all of these steps but its worth a try!
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Apr 25, 2015 1:28 AM in response to albraydjiby albraydji,I tried all of these solution but none of them worked
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Apr 25, 2015 5:07 AM in response to albraydjiby marfaguy,Mine was doing this. Does your feel really warm while it says it charging? Mine did.
I don't know what I did other than re-position the charger button a couple of times but it did start charging.
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Apr 25, 2015 7:09 AM in response to macimasterby Bigfoot33,I had the same problem. The reset fixed it for me. Could my problem have had something to do with the fact that I didn't remove the plastic cover from the charging disc at first? Even after I removed the plastic, it still wouldn't charge. The reset fixed it.
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Apr 25, 2015 7:47 AM in response to albraydjiby Ralph9430,To Reset the watch
Hold the Digital crown and the side button and the same time until you see the apple logo
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Apr 25, 2015 8:22 AM in response to albraydjiby anilsudhakaran,Have you tried plugging it into your computers USB port?
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Apr 25, 2015 9:11 AM in response to albraydjiby Pegthom3,I ended up doing a reset last night and it was at 100% this morning.
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Apr 25, 2015 9:14 AM in response to Pegthom3by albraydji,Good for you !! What kind of reset did you do ?
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Apr 25, 2015 9:43 AM in response to albraydjiby paulfromeast amherst,Had charge problem and followed the macimaster post. Working now. Little disappointed that I had this problem out of the box.
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Apr 25, 2015 8:18 PM in response to albraydjiby LeslieM825,plug the watch into a wall outlet and charge it side ways so the band isn't touching the charger This helped mine or place the band so it is straight under the charger like the charger is a couch and the band is the floor no bumbs under the charger!!