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All replies
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Helpful answers
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Apr 26, 2015 7:52 AM in response to El_3ddy2008by Meg St._Clair,Visual Voicemail is not set up properly. Ask Claro to remove it and add it back.
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Apr 26, 2015 8:16 AM in response to El_3ddy2008by khancock3,Hey El_3ddy2008!
Great article to follow is: Get help with visual voicemail on your iPhone - Apple Support
Follow steps 1 through 9 & if issue is not resolved I would call apple care & ask for a supervisor's assistance [U.S. iPhone technical support: (800) MY-IPHONE (800-694-7466)]
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Apr 26, 2015 9:41 AM in response to khancock3by El_3ddy2008,I already do all that! The things is when I have a voicemail the toggle for the voicemail its on but when I press the toggle redirect me to the computer asking for my password in the phone dial! The VVM never appear! And Apple always said its a problem with your carrier because when I have AT&T they fixed but Claro don't!
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Apr 26, 2015 9:45 AM in response to Meg St._Clairby El_3ddy2008,They do it twice! And dealing with Claro its like try to make a dog talk! They listen to you but never understand! One lady tell me to remove the battery of the iPhone!!!!!