Q: Trackpad and keyboard on my mid 2013 MBA is unresponsive after login. The trackpad allows me to click so I can type in my password ... Trackpad and keyboard on my mid 2013 MBA is unresponsive after login. The trackpad allows me to click so I can type in my password, the keyboard also works then. But immediately am logged in, they both become unresponsive. Pls help more
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Helpful answers
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Apr 24, 2015 9:30 AM in response to georgeknight007by Grane Duke,Just check whether you get the same results with an external wireless or wired keyboard and mouse......
Let me know...
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Apr 26, 2015 11:39 AM in response to Grane Dukeby georgeknight007,Thanks for your interest. A wired mouse works just fine, haven't tried a keyboard yet. But the laptop Bluetooth seems to try to connect with one.
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Apr 26, 2015 11:42 AM in response to Grane Dukeby georgeknight007,The mouse performs all the required functions, but understandably can't perform as well as a trackpad, but it works well.
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Apr 26, 2015 1:05 PM in response to georgeknight007by Grane Duke,Try a SMC reset and see if it resolves......Resetting the System Management Controller (SMC) on your Mac - Apple Support
If not then try NVRAM reset and see if it works......How to Reset NVRAM on your Mac - Apple Support
Also, try to go in recovery mode and repair the disk using disk utility......http://osxdaily.com/2012/02/08/repair-boot-disk-mac-os-x-disk-utilit/
If that doesn’t help either then try to do a Safe boot......OS X: What is Safe Boot, Safe Mode? - Apple Support
Or else, unfortunately the last option would be genius bar if there is any trackpad hardware issue.
Hope I have been of any help to you......