Cmodman

Q: No email notifications and shoddy message alerts at best - Apple Watch

I know ive seen a few of these posts already which lets me know I'm not alone. But hoping with enough of these post itll get the wheels spinning at apple. For me I don't care about heart beat, games, drawing pictures to send to friends at all. Those are cool additions, but the soul purpose of this for me was notifications. And this is barely doing a good job at that. And don't want to talk to some idiot support that'll tell me the generic "reset network settings," "unpair the watch and pair back." Etc... I've done all these. Just irritated. the pebble worked flawless out of the package, and that was day one when I ordered that. So for me, as big of a company Apple is, this is just unexceptable

Apple Watch, null

Posted on Apr 26, 2015 8:11 AM

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Q: No email notifications and shoddy message alerts at best - Apple Watch

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  • by bob1203,

    bob1203 bob1203 Apr 26, 2015 8:28 AM in response to Cmodman
    Level 1 (24 points)
    Apr 26, 2015 8:28 AM in response to Cmodman

    Hi

     

    sorry to hear you are not enjoying your new Apple Watch

     

    Notifications are a huge part of the Apple Watch which include new ways to connect with friends and other devices

     

     

    With Apple Watch, you receive  notifications for incoming messages, phone calls, and other events. Each notification produces a sound or haptic feedback, depending on your settings. to view notifications, Click the watch face and drag downwards to view Notifications.

    • Respond to a notification when it arrives: Raise your wrist to immediately view a notification. A quick summary appears, then full details appear a few seconds later. To stop the details from appearing automatically, turn on Notification Privacy in the Notifications section of the Apple Watch app on iPhone.
    • View unread notifications: If you do not view a notification immediately, a red dot appears on the watch face indicating that you have an unread notification. Swipe down on the watch face to open Notification Center and view your notifications.
    • Clear notifications: To clear a notification from Notification Center, swipe it to the left, then tap Clear. To clear all notifications, press the display and then tap Clear All.
    • Choose which notifications appear on Apple Watch: You change your Apple Watch notification preferences in the Notifications section of the Apple Watch app for iPhone.
    • Silence notifications: You can temporarily silence notifications. Open the Settings glance on Apple Watch, then tap the Mute icon or the Do Not Disturb icon. You can also quickly mute alert sounds: press the palm of your hand on the watch display for three seconds.

    Please see below link to Apple Watch User Guide

     

    http://help.apple.com/watch/

  • by anilsudhakaran,

    anilsudhakaran anilsudhakaran Apr 26, 2015 8:39 AM in response to Cmodman
    Level 4 (1,552 points)
    Apr 26, 2015 8:39 AM in response to Cmodman

    If you are not happy you should go back to the pebble then. Also what's "unexceptable"?

  • by Cmodman,

    Cmodman Cmodman Apr 26, 2015 9:01 AM in response to anilsudhakaran
    Level 1 (5 points)
    Apr 26, 2015 9:01 AM in response to anilsudhakaran

    ill admit to the iPad typing  illiteracy, " unacceptable" .. But is it too much to ask for a somewhat decent functioning product out of the box? Or do we just live in time where products are just rushed out with no quality control just to get as much profit while they can?

  • by Brandon Murry,

    Brandon Murry Brandon Murry Apr 26, 2015 10:51 AM in response to Cmodman
    Level 1 (0 points)
    Apr 26, 2015 10:51 AM in response to Cmodman

    Cmodman, I think the shaky release also has to do with long-ago-decided-release-dates that set unrealistic, arbitrary deadlines on the engineering team and process. Another major factor here is that technology companies nowadays have the ability to provide software patches after a product is released. Combine these two with the profit-motive and consumer hype and here we are.

  • by AVRHack,

    AVRHack AVRHack Apr 26, 2015 2:18 PM in response to Brandon Murry
    Level 1 (95 points)
    Mac OS X
    Apr 26, 2015 2:18 PM in response to Brandon Murry

    Spot on

  • by colorado hiker,

    colorado hiker colorado hiker Apr 26, 2015 4:04 PM in response to Cmodman
    Level 1 (0 points)
    Apr 26, 2015 4:04 PM in response to Cmodman

    I've noticed a very weak haptic pulse with incoming test and email messages. The people at the Apple store agreed that it was weak, in spite of tweaking all of the settings, but no progress. I may be biased because of my past experience with the Pebble, which sent an extremely, can't-miss-it vibration with incoming messages. I don't expect or even desire that kind of strong pulse but I hope the techies at Apple will work on generating a stronger pulse in the first software or firmware upgrade .

    Until then, I'll have to settle for hit-and-miss with my incoming messages. Kind of makes me want my old Pebble back...

  • by gooballala,

    gooballala gooballala Apr 26, 2015 4:08 PM in response to Cmodman
    Level 3 (775 points)
    Apr 26, 2015 4:08 PM in response to Cmodman

    If you want to increase intensity of the haptic notifications you can:

     

    go into apple watch app on iphone

    select my watch

    select sound and haptics

    turn on prominent haptic



  • by petermac87,

    petermac87 petermac87 Apr 26, 2015 4:16 PM in response to Cmodman
    Level 5 (7,402 points)
    Apr 26, 2015 4:16 PM in response to Cmodman

    Cmodman wrote:

     

    But is it too much to ask for a somewhat decent functioning product out of the box? Or do we just live in time where products are just rushed out with no quality control just to get as much profit while they can?

    We also live in a time where millions of users rush out to purchase the very first model of a product just to 'have' one despite the product not being tested en masse with a broad international public. Buyers also place pressure on companies to rush out a product (not just Apple) because of irrational demand. I would never buy a first release product, to be honest. It will be old hat very quickly, as we saw with the iPhone3 and the iPad1 (Good Lord, imaging being seen with one of those now...how utterly embarrassing....) Software update releases will most likely be supported in the short term, but the Watch itself will continue to evolve and sell on an even larger scale. But a tiny percentage of buyers will find it does not suit their needs nor fill their requirements nor expectations.

     

    Cheers

     

    Pete

  • by Cmodman,

    Cmodman Cmodman Apr 26, 2015 4:21 PM in response to petermac87
    Level 1 (5 points)
    Apr 26, 2015 4:21 PM in response to petermac87

    I Totally agree, and I don't claim to be a victim. I made the decision to pre order so it was my fault. I just feel Apple has lost some of the trust in their products they used to have during Jobs era. Just sad to see it that way.

  • by colorado hiker,

    colorado hiker colorado hiker Apr 26, 2015 5:21 PM in response to gooballala
    Level 1 (0 points)
    Apr 26, 2015 5:21 PM in response to gooballala

    Yeah, tried that. It's interesting that when I get a notification to "Stand Up" because I've been sitting too long (which I find very useful) there's no doubt about the haptic pulse - very strong. But not with email and text messages.

  • by Matt_H.,

    Matt_H. Matt_H. Apr 29, 2015 5:47 PM in response to Cmodman
    Community Specialists
    Apr 29, 2015 5:47 PM in response to Cmodman

    Cmodman,

     

    Sorry to hear you aren't receiving all of your notifications to your Apple Watch. To make sure all the basics are covered, can you confirm notifications are working contrary to what is documented here?

     

    About Notifications on your Apple Watch - Apple Support

     

    Best regards,

     

    -Matt

  • by brothersmario,

    brothersmario brothersmario Apr 29, 2015 7:12 PM in response to Cmodman
    Level 1 (10 points)
    Apr 29, 2015 7:12 PM in response to Cmodman

    Hi Cmodman,

     

    We just resolved this issue on my wife's Apple Watch.

     

    Recently, my wife changed her Apple ID email address at appleid.apple.com. However, we forgot to update the Apple ID found under iPhone > Settings > Messages > Send & Receive. She was still signed into the old email address used for her Apple ID under "Send & Receive" while her Apple Watch had been set up using the new email address used for her Apple ID.

     

    Double check that the Apple IDs under the following iPhone apps match:

     

    • Apple Watch (app) > My Watch tab > General > Apple ID
    • Settings > Messages > Send & Receive

     

    Note that we previously attempted to set up 2-step verification and an app specific password with no dice. We removed 2-step verification for ease of setup.

  • by colorado hiker,

    colorado hiker colorado hiker Apr 29, 2015 7:53 PM in response to brothersmario
    Level 1 (0 points)
    Apr 29, 2015 7:53 PM in response to brothersmario

    The issue isn't with receiving notifications (I'm getting them). The problem is with a very weak haptic pulse to let me know that a message or email has been received. I have everything set to max, including the prominent haptic option, but the pulse is so weak that it's barely discernible. I had Apple tech on the line and they tried sending me messages. If I sat perfectly still, in a soundless room and waited for their signal, I was able to sense it. But come on, how realistic is that? We completely reset the watch and tried again, but still a very weak pulse. Apple agreed that the haptic signal should be easily sensed by the wearer. They elevated the issue to the engineers and they're supposed to get back to me tomorrow (Thursday) with a fix (hopefully).

    As it stands, the only way I know that my watch has received a text or email is by looking at the watch face and noting the small red (unread message) light above the face.

    Stay tuned.

  • by MavisDraculasIphone,

    MavisDraculasIphone MavisDraculasIphone Apr 29, 2015 9:38 PM in response to colorado hiker
    Level 1 (15 points)
    Apr 29, 2015 9:38 PM in response to colorado hiker

    Either you have thick skin, or you have a defective watch. My suggestion to you is go to the apple store for a try on session. See if you can get a try on watch to vibrate. I can feel the vibration just perfectly fine. Certainly with prominent feedback enabled.

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