HT204506: Set up Apple Pay on your iPhone, iPad, Apple Watch, or Mac
Learn about Set up Apple Pay on your iPhone, iPad, Apple Watch, or Mac
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Helpful answers
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Apr 25, 2015 7:20 PM in response to OlivierP_MDby thomasfromshawnee,★HelpfulSame problem for me. Apple Watch, iOS 8.3, iPhone 5s.
I spent 2 hours on the phone yesterday with Apple Care. They said there are other reports and Engineering is investigating. Representative promised a call back today.
On the Watch: Settings - Bluetooth - Devices - never finds the iPhone. It seems that the phone can find the watch but not vice versa.
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Apr 25, 2015 7:18 PM in response to thomasfromshawneeby OlivierP_MD,Thanks for your reply. Please keep us posted on what you hear from Apple.
Have a good we,
O.
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Apr 25, 2015 7:24 PM in response to OlivierP_MDby thomasfromshawnee,I spent 2 hr. today at the Apple Store and we got to the bottom of it.
My employer uses Google Mail and implements a policy that requires complex pass codes (6 digits, alphanumeric). It seems that the Watch pass codes are numeric. When setting the Watch pass code, it never completes (e.g. don't get prompted to re-enter the six digit pass code).
We resolved the problem by 1) removing my employers email account on the iPhone 2) establish a simple pass code on the iPhone 3) set a numeric pass code on the Watch 4) complete the Apple Pay set up and 5) restoring the employer email account + complex pass code on the iPhone.
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Apr 26, 2015 6:02 PM in response to OlivierP_MDby OlivierP_MD,Thanks Thomas. Sure it will help those in the same situation. On my side, I'll need an update of the system.