the_case

Q: Watch overrides audible notification alerts on iPhone

I find no way to get notifications on the watch while also preserving the audio/screen alert on the iPhone.

 

The watch seems to override.  The screen on my phone doesn't even wake when getting a notification.

 

Hopefully I'm just missing a configuration option somewhere. 

 

I like notifications on the watch, but I still want my phone act exactly as it would if the watch were not getting notifications.  This is the way my Pebble works.  I should be able to have the same functionality with the Apple Watch.

Apple Watch, iOS 8.3

Posted on Apr 25, 2015 12:33 PM

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Q: Watch overrides audible notification alerts on iPhone

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  • by Hellbus2,Solvedanswer

    Hellbus2 Hellbus2 Apr 25, 2015 1:20 PM in response to the_case
    Level 1 (10 points)
    Apr 25, 2015 1:20 PM in response to the_case

    I just spoke to Apple support, and they stated that this is by design. They have apparently gotten enough feedback on this to escalate it to their engineering team. I would give them a call, or contact them at http://www.apple.com/feedback/ to make sure that they hear loud and clear that this should be an option.

  • by the_case,

    the_case the_case Apr 25, 2015 5:23 PM in response to Hellbus2
    Level 1 (10 points)
    Apr 25, 2015 5:23 PM in response to Hellbus2

    Thanks for the info.  I filed my feedback.

     

    I suppose once they allow for user-selectable, custom audio feedback per app/notification, this won't be so much of an issue.

  • by MacUserAE,

    MacUserAE MacUserAE Apr 25, 2015 5:56 PM in response to the_case
    Level 1 (19 points)
    iPhone
    Apr 25, 2015 5:56 PM in response to the_case

    I Just added my feedback also. I would also like to see customizable notifications for the watch so you could know who is texting or calling without looking.

  • by tomob63,

    tomob63 tomob63 Apr 27, 2015 11:18 AM in response to the_case
    Level 1 (0 points)
    Apr 27, 2015 11:18 AM in response to the_case

    Boy,  I am glad I found this thread.

    I too lost notification pings from the IPhone for IMessage, but other alerts still work such as email.

     

    I shut down bluetooth,  did various tests with and without the watch paired and sure enough it pointed to when watch was on and paired and when watch had Imessage notifications turned on you loose them on a Locked Iphone.    When Iphone was Open,   Alerts would process.

     

    Very strange,  very wrong and should be configurable.  Why shut down IMessage and not other apps (thank goodness).

     

    Hoping they fix this one, as has me on fence from putting it back in the box. 

  • by the_case,

    the_case the_case Apr 27, 2015 11:40 AM in response to tomob63
    Level 1 (10 points)
    Apr 27, 2015 11:40 AM in response to tomob63

    Apple usually corrects the course when users are vocal enough about it.  I have faith that this is one of those situations.

     

    Probably just a case of custom alert sounds being complex enough to silently get pushed to a later version of the firmware. 

     

    I'd still like to see a "Mirror" option renamed "Override iPhone".  Then the alerting the function of "Mirror iPhone" to allow the iPhone to behave as if there was no watch connected.

  • by Juino,

    Juino Juino Apr 28, 2015 1:03 AM in response to the_case
    Level 1 (0 points)
    Apr 28, 2015 1:03 AM in response to the_case
  • by tomob63,

    tomob63 tomob63 Apr 28, 2015 8:27 AM in response to the_case
    Level 1 (0 points)
    Apr 28, 2015 8:27 AM in response to the_case

    So to summarize.  If you have custom tones for contacts who message you,  or custom tones for mailbox messages, you are stuck with "DING" on the Apple Watch if its' paired and you have it getting notifications.    Yes, hope this is changed.  Cannot live with generic notifications on the Apple watch nor loss of custom tones on the phone.  

  • by garypii,

    garypii garypii Apr 28, 2015 8:55 AM in response to the_case
    Level 1 (0 points)
    Apr 28, 2015 8:55 AM in response to the_case

    I am having a different experience. My watch seems to be very iffy. Most times I receive notifications on my watch but although my phone does not wake it still dings and shows unread txt msgs even though I have responded to the msgs on my watch. Yesterday my watch stopped receiving calls. Tech support told me to turn off both my phone and watch, wait for a while and turn them on again. This did work for the caller ID and ringing on my watch but didn't for the iffy txt and mail notifications.

  • by Hellbus2,

    Hellbus2 Hellbus2 Apr 28, 2015 9:04 AM in response to the_case
    Level 1 (10 points)
    Apr 28, 2015 9:04 AM in response to the_case

    AAlso, when using google maps, I typically have the phone in my doc, but the screen off. The screen will light up when I have to make a turn. Now that notification is sent to the watch, with no sound or vibration, so I miss It. I have to take my watch off of my wrist when using Google maps for navigation.

  • by bjnesbitt,

    bjnesbitt bjnesbitt May 27, 2015 8:27 AM in response to the_case
    Level 1 (0 points)
    May 27, 2015 8:27 AM in response to the_case

    I sent feedback on this a few weeks back, hope they include some customization on the next software release because the alerts and vibrate is not enough for me to notice so I end up missing of being late to meetings, not answering calls I receive or noticing that someone sent me a text.  I would of expected there to be at least a couple tones to choose from but no you only have one choice and that one is not load enough.

  • by Rich Love1,

    Rich Love1 Rich Love1 May 28, 2015 7:16 AM in response to the_case
    Level 1 (39 points)
    May 28, 2015 7:16 AM in response to the_case

    I have this same problem when receiving Mail and have filed a bug report...

     

    When I receive mail while my iPhone is sleeping, I get a notification on my Apple Watch. But that notification is not enough to alert me that mail has arrived. This causes me to miss timely emails (important for my business)

    The problem is that when the iPhone is sleeping (always sleeping when it is in my case on my belt), the iPhone will not vibrate or play a sound. Instead it uses the Apple watch to notify me. While this might seem like a clever idea, it is very bad because it does not work.

    The haptic pulse is not strong enough (even when turned up all the way) to alert me.

     

    SOLUTION: Allow users an option to let the iPhone vibrate and play a sound when mail arrives while wearing an Apple Watch with mail notification turned on. (You need both the Apple Watch and iPhone notifications at the same time).

     

    I have missed enough important email notifications to warrant my turning off notifications for Mail on my Apple Watch. That way my iPhone will notify me when mail comes in.

    I will leave the setting that way for now. But it defeats the main reason that I wanted an Apple Watch. I want to be able to simply raise my wrist when I hear an email arrive to see if I need to pull my iPhone out of my case to read the mail.

     

    Apple could fix this in the Apple Watch app in Notifications / Mail / Custom

    by having two options instead of one. The two options would be:

    Show Alerts on Apple Watch Only

    Show Alerts on Apple Watch and iPhone.

  • by Hellbus2,

    Hellbus2 Hellbus2 May 28, 2015 9:30 AM in response to Rich Love1
    Level 1 (10 points)
    May 28, 2015 9:30 AM in response to Rich Love1

    I had that issue as well. I ended up going into the Apple Watch app on the phone and turning off the email notification. This way it will always send email notifications to the phone, instead of the watch (The way it was before the watch ever came along).

     

    I wish they would allow us to have it both ways.. Someday..

  • by Rich Love1,

    Rich Love1 Rich Love1 May 28, 2015 11:44 AM in response to Rich Love1
    Level 1 (39 points)
    May 28, 2015 11:44 AM in response to Rich Love1

    The temporary work-around for my email notifications is to turn off email notifications for Mail in the Apple Watch App.

    Then on my Mac in Mail Preferences, set a rule that sends a text message to me when any VIP email arrives.

     

    That way my iPhone still vibrates and plays an audible sound when mail comes in and my watch notifies me whenever an important email comes in.

  • by Scottyboy99,

    Scottyboy99 Scottyboy99 Jun 18, 2015 3:31 AM in response to Hellbus2
    Level 1 (79 points)
    Apple Watch
    Jun 18, 2015 3:31 AM in response to Hellbus2

    Add me to this list. It is a poor idea from apple to prevent the phone alerting. I want both to make audible alerts for similar reasons. We should have the choice on how the alerts happen. Personally I don't always hear or feel the watch (most of the time I do) but mostly I still want to hear my custom tones from the phone. This way I know who a message is from even without having to look at my watch.

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