HT203176: Resolve startup issues and perform disk maintenance with Disk Utility and fsck

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ernestoq
Level 1 (4 points)
Mac OS X

Q: magic mouse cursor will not move

Magic Mouse cursor will not move.  Scroll works. right click works replaced batteries

iMac (21.5-inch Mid 2011), OS X Yosemite (10.10.3)

Posted on Apr 27, 2015 7:57 AM

by seventy one,Solvedanswer
seventy one seventy one
Level 6 (15,068 points)
Peripherals
A:

Don't give up.   If you live near an Apple store or an authorised outlet, take in your Magic Mouse and ask them to test it.   Just in case.   The test should be free and they will confirm if all is lost.

Posted on Apr 28, 2015 4:41 AM

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ernestoq

Q: magic mouse cursor will not move

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  • by seventy one,Helpful

    seventy one seventy one Apr 27, 2015 10:21 AM in response to ernestoq
    Level 6 (15,068 points)
    Peripherals
    Apr 27, 2015 10:21 AM in response to ernestoq

    I'm so sorry but I overlooked your response in the previous post.

     

    I think you there are two options to try.     One;

     

    Reset the SMC (Systems management control)      https://support.apple.com/en-gb/HT201295 ....

     

    Two: You may have a problem with interference which could be from a TV set, particularly one of the new smart TVs, anything electronic you've either moved into the room or changed its position.   That could include another mouse or trackpad.

     

    Again, sorry.

  • by ernestoq,

    ernestoq ernestoq Apr 27, 2015 10:23 AM in response to seventy one
    Level 1 (4 points)
    Mac OS X
    Apr 27, 2015 10:23 AM in response to seventy one

    Thanks for your response... I've tried your recommendations and the cursor will still not move... Maybe a new MM is in order...Cheers

  • by seventy one,Solvedanswer

    seventy one seventy one Apr 28, 2015 4:41 AM in response to ernestoq
    Level 6 (15,068 points)
    Peripherals
    Apr 28, 2015 4:41 AM in response to ernestoq

    Don't give up.   If you live near an Apple store or an authorised outlet, take in your Magic Mouse and ask them to test it.   Just in case.   The test should be free and they will confirm if all is lost.