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All replies
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Helpful answers
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Apr 25, 2015 8:43 PM in response to stitchywomanby nixxon2000,Had the same issue. Doing a hard reset on the watch fixed it.
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Apr 26, 2015 6:00 AM in response to nixxon2000by stitchywoman,Just tried the hard reset but still getting the same error message. Thanks for the suggestion though.
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Apr 26, 2015 6:07 AM in response to nixxon2000by stitchywoman,You gave me an idea about the hard reset. I hard reset my iPhone and then apple pay worked like a charm on my watch. Thanks for the help!
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Apr 27, 2015 12:32 PM in response to stitchywomanby wvayens,Same problem here...have been on with support for about an hour now, hard reset hasn't resolved the problem.
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Apr 27, 2015 1:02 PM in response to wvayensby wvayens,Sure enough....doing a hard reset on BOTH the phone and the watch did the trick!
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Apr 27, 2015 1:04 PM in response to nixxon2000by nixxon2000,that was my second suggestion. Glad its working for you!
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Apr 29, 2015 11:56 AM in response to stitchywomanby Allen Faber1,Was getting the same "Could not connect to Apple Watch" message. Then read the comments here. Did a "reset" of the iPhone 5s, meaning I held the two buttons simultaneously until the iPhone restarted. Don't know if the "hard" reset is something different.
So it works, but Bank of America only takes iPhone 6 and 6 Plus. AMEX is working for Apple Pay on 5s and Apple Watch!
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May 14, 2015 3:17 PM in response to Allen Faber1by wagner,Same here. Hard reset of both devices worked like a charm :-)
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May 21, 2015 12:34 PM in response to stitchywomanby larryg69,Hard reset did the trick for an iPhone 5 and Apple Watch Sport.