Agustina Balducci
Level 1 (1 points)

Q: ipod shuffle 2nd generation

Hi there! I'm having trouble with mi ipod shuffle 2nd generation. It's low battery, and when I connect it to the USB of  mi computer (which has windows system), the orange light starts to twinkle a little bit and then it turns off. I know that, if the red or orange light gets steady, it's a sign that the battery it's charging, but that doesn't happen...

I have already updated I tunes, so I dont think that's the problem...

what should I do?

I would be really grateful if you help me..

iPod shuffle, Windows XP

Posted on Apr 27, 2015 9:12 AM

by zmclearan,Apple recommended
zmclearan zmclearan
Level 3 (678 points)
A:

Thank you for using the Apple Support Communities

 

When the iPod is charging the light will stay at a solid orange. Check out this article on diagnosing the iPod from the charts Apple supplied.

 

iPod shuffle: Checking the battery charge - Apple Support

Posted on Apr 27, 2015 1:38 PM

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Agustina Balducci

Q: ipod shuffle 2nd generation

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  • by Agustina Balducci,

    Agustina Balducci Agustina Balducci Apr 27, 2015 9:40 AM in response to Agustina Balducci
    Level 1 (1 points)
    Apr 27, 2015 9:40 AM in response to Agustina Balducci

    Since I have windows system, I selected the option "Enable Disk Use" in ITunes , because I saw in a discussion that if this option is not selected, the iPod will not charge when connected to a computer with Windows 2000.

    In fact, the orange light now blinks but I it wont stay steady. So the battery its not charging...

  • by zmclearan,Apple recommended

    zmclearan zmclearan Apr 27, 2015 1:38 PM in response to Agustina Balducci
    Level 3 (678 points)
    Apr 27, 2015 1:38 PM in response to Agustina Balducci

    Thank you for using the Apple Support Communities

     

    When the iPod is charging the light will stay at a solid orange. Check out this article on diagnosing the iPod from the charts Apple supplied.

     

    iPod shuffle: Checking the battery charge - Apple Support

  • by Agustina Balducci,

    Agustina Balducci Agustina Balducci Apr 27, 2015 2:15 PM in response to zmclearan
    Level 1 (1 points)
    Apr 27, 2015 2:15 PM in response to zmclearan

    thank U,zmclearan, so I saw the article that you posted and it says

     

    Blinking orange indicates that the unit is syncing with iTunes or that disk use was enabled in iTunes. In this state, iPod shuffle may be charging or fully charged. Check the charge status icon next to the iPod shuffle in iTunes or eject iPod shuffle from iTunes but leave it connected to USB and determine if the status light changes to solid green or solid orange.


    I knew that When the iPod is charging the light will stay at a solid orange, because I have charged it before but in other computer.


    My question is, is it better to Enable the disc use in iTunes or to take off this setting?or that doesnt make any difference?



  • by zmclearan,Helpful

    zmclearan zmclearan Apr 27, 2015 3:13 PM in response to Agustina Balducci
    Level 3 (678 points)
    Apr 27, 2015 3:13 PM in response to Agustina Balducci

    It should not make a difference whether the device is in disk mode or not.

  • by Agustina Balducci,

    Agustina Balducci Agustina Balducci Apr 27, 2015 3:26 PM in response to zmclearan
    Level 1 (1 points)
    Apr 27, 2015 3:26 PM in response to zmclearan

    OK . So the light of my shuffle turned off, while connected to the computer. The orange light  only blinked when filling it with music. Then I ejected the shuffle and disconnected it from the computer and  the green light turned on but only for a really few secondes. Apparently it works, so maybe it is charged..