HT201402: How OS X and iOS report storage capacity
Learn about How OS X and iOS report storage capacity
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All replies
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Helpful answers
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Apr 27, 2015 7:46 PM in response to BakerSL15by Andrew_R4,Often times an iPhone can be filled with data from the category 'other'. First step is to make a backup of your iPhone, Next go to settings > general > reset > Erase All Content and Settings.
This will restore your iPhone to factory, But AS LONG AS YOU HAVE A BACK UP, you should be fine, just go through the setup and that 'other' section should be minimized and you should have more space.
Hope I helped
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Apr 29, 2015 2:58 PM in response to Andrew_R4by BakerSL15,That does help a little but I have done that already and it just seems to come back (whatever the problem may be) I am not sure what it is but I know that doing this helps for a little while but as soon as I start taking videos it takes up all my space
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Apr 29, 2015 3:32 PM in response to BakerSL15by AppleGirl4231,If you plug the phone into iTunes and look at the capacity bar at the bottom to you see a CRAP TON of "other" data?
It wouldn't show in settings on the device itself, but that could point to corrupt files meaning a restore to factory is needed.
I would suggest backing up to iCloud and restoring through attains if that is indeed the case.
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support