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Q: Is there a way to mark as "not junk" mail?

I can define an email as junk... but cannot find an icon or anything under 'message' for marking as NOT junk. This option seems to have disappeared with Lion's arrival.

Mac Pro, Mac OS X (10.6.7)

Posted on Aug 6, 2011 1:48 PM

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Q: Is there a way to mark as "not junk" mail?

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  • Helpful answers

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  • by Csound1,

    Csound1 Csound1 Apr 28, 2015 8:28 AM in response to Cap'n Poptart
    Level 9 (50,831 points)
    Desktops
    Apr 28, 2015 8:28 AM in response to Cap'n Poptart

    What color is the mail that is marked as Junk? Brown, or Black?

     

    (If it is Brown it was marked as Junk by Apple Mail, if Black it was marked by your email provider)

  • by jjbryson,

    jjbryson jjbryson May 29, 2015 4:58 AM in response to brucefromcorvallis
    Level 1 (4 points)
    May 29, 2015 4:58 AM in response to brucefromcorvallis

    Yes, doing this gives the option of marking as not junk, but then when you mark it as not junk you are back to square 1.  It doesn't move it out of the junk folder!

  • by jjbryson,

    jjbryson jjbryson May 29, 2015 5:02 AM in response to lv_vl
    Level 1 (4 points)
    May 29, 2015 5:02 AM in response to lv_vl

    Yes, but there's no way to move it… ah ha!  You can just drag & drop it!!  So open your junk mail folder, and drag individual messages to the inbox.  SHEESH!

  • by egandesign,

    egandesign egandesign May 29, 2015 11:30 AM in response to STG
    Level 1 (0 points)
    May 29, 2015 11:30 AM in response to STG

    Wow, a lot of bad answers for this question.

     

    CORRECT ANSWER - there are TWO WAYS an email can be marked "junk"

     

    1 - In your mac's Mail program – You can mark a message JUNK and apple mail will remember and attempt to do the same with similar emails.

         IF THIS HAPPENS  when you select the message there will be a big yellow bar with a button marked "NOT JUNK" and a a thumbs up in the toolbar above.

     

    2 - YOUR EMAIL PROVIDER can mark your mail junk. This means Hotmail, Gmail, Yahoo, etc. - marked the file as JUNK and then you WILL NOT SEE
         THE YELLOW BAR and WILL NOT BE ABLE TO UN-JUNK the message.

     

    You will need to sign in to Hotmail, Google's Gmail, Yahoo Mail etc and mark it NOT JUNK there.

    It will remember and treat similar messages the same.

  • by jjbryson,

    jjbryson jjbryson May 31, 2015 3:27 AM in response to egandesign
    Level 1 (4 points)
    May 31, 2015 3:27 AM in response to egandesign

    No, neither of these work for many of us.  Please show us more respect and note that many people have reported not having the option of a toolbar or of turning the thumbs back up.

  • by Ray Osborn,

    Ray Osborn Ray Osborn Jun 27, 2015 7:07 AM in response to egandesign
    Level 1 (4 points)
    Jun 27, 2015 7:07 AM in response to egandesign

    I found this very helpful, but what puzzles me still is that, quite often, the email provider that is putting the mail in my junk folder is Apple iCloud. In other words, there doesn't seem to be any coordination between what the iCloud mail server and my Apple Mail client consider to be junk.

  • by jrloew,

    jrloew jrloew Aug 18, 2015 7:21 AM in response to STG
    Level 1 (0 points)
    Aug 18, 2015 7:21 AM in response to STG

    I finally fixed this by adding the sender to my contacts and setting up a rule under preferences that sends any email from one of my contacts to my inbox. In my case I was not getting notifications from Google Drive. Fixed now.

  • by NDP ,

    NDP NDP Sep 24, 2015 11:32 AM in response to Imamak
    Level 1 (0 points)
    Sep 24, 2015 11:32 AM in response to Imamak

    Thank you so much!!!!!

  • by Eye Poker,

    Eye Poker Eye Poker Sep 28, 2015 11:10 AM in response to jjbryson
    Level 1 (0 points)
    Sep 28, 2015 11:10 AM in response to jjbryson

    On mine, I finally figured out one of the updates turned my Junk Mail filter off so I had no options. I understand I was probably slow on the uptake so nothing implied about others.

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