J_Vaters

Q: Facebook Password Pop-up

I did a software update on my MacBook Pro (OS X Yosemite) today and ever since a window keeps popping up.  The title on the window is "Facebook Password".  The message inside the window says "Enter the password for (my email) in System Preferences."  There are 2 options to click - Preferences and Cancel.  Clicking Preferences does nothing and clicking Cancel only closes the box for a second or two before it pops back up again.  Any suggestions on how to fix this?

 

Thanks

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Apr 25, 2015 4:18 PM

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Q: Facebook Password Pop-up

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  • by setestrelo220139,Helpful

    setestrelo220139 setestrelo220139 Apr 28, 2015 5:55 PM in response to J_Vaters
    Level 1 (10 points)
    Apr 28, 2015 5:55 PM in response to J_Vaters

    I am facing exactly the same problem as you reported.

    Will any kind soul help us?

    Thank you in advance!

  • by setestrelo220139,Helpful

    setestrelo220139 setestrelo220139 Apr 28, 2015 6:07 PM in response to setestrelo220139
    Level 1 (10 points)
    Apr 28, 2015 6:07 PM in response to setestrelo220139

    In fact, there is one difference with Valters. When I clck "Preferences..." I am taken to "System Preferences -> Internet Accounts".

     

    If I click on "Facebook", a window titled "facebook" opens asking for the Password  for my Facebook account linked to the email shown in the popup window "Facebook Password" (the one that keeps coming back no matter what you do...).

     

    When I fill in the with my Facebook password I get the answer "Unable to verify account name or password".

     

    Maddening, isn't it?

  • by J_Vaters,

    J_Vaters J_Vaters Apr 29, 2015 3:35 AM in response to setestrelo220139
    Level 1 (12 points)
    Apr 29, 2015 3:35 AM in response to setestrelo220139

    It is maddening!  I just moved the window down to the bottom of my screen where I can't see it but I'd really love to get rid of it for good!

  • by shellbelleharr,

    shellbelleharr shellbelleharr May 4, 2015 10:45 AM in response to J_Vaters
    Level 1 (0 points)
    May 4, 2015 10:45 AM in response to J_Vaters

    I'm having the EXACT same problem since the new software update.  Super obnoxious!! 

  • by Lulu2014,

    Lulu2014 Lulu2014 May 4, 2015 11:19 AM in response to J_Vaters
    Level 1 (0 points)
    May 4, 2015 11:19 AM in response to J_Vaters

    Hackers are using remote access, find my mac, screen sharing etc to get into my mac. They've accessed my keychain,  created a port in my firewall and are making google accounts as well as accounts for back to my mac. I'm told they can wipeout your mac, iPhone etc if they get your apple id. Activate 2 step verification for apple and google, Turn off all sharing, remote access, Bluetooth, wifi etc and contact apple ASAP! The latest updates by by. Mac, chrome, windows, kaspersky etc allowed them to access ALL my personal accounts n info. They even create fake websites for FB so you'll enter your login info giving them your passwords! I'll be going into apple shortly, wish me luck!

  • by J_Vaters,Apple recommended

    J_Vaters J_Vaters May 4, 2015 3:50 PM in response to J_Vaters
    Level 1 (12 points)
    May 4, 2015 3:50 PM in response to J_Vaters

    I think I finally fixed it!

    - System Preferences

    - Open Internet Accounts

    - Pick Facebook

    - In the new window check calendar (mine was already checked so I unchecked it, then checked it again)

    - In the same window click on Details and enter your credentials

    I then hit Cancel on the unwanted pop-up window and it didn't come back! 

  • by tedfromdavenport,

    tedfromdavenport tedfromdavenport May 15, 2015 12:50 AM in response to J_Vaters
    Level 1 (0 points)
    May 15, 2015 12:50 AM in response to J_Vaters

    I tried all sorts of things.  This finally worked.

     

    Quit Safari. If you are unable to do that, press command-option-esc to display the Force Quit Applications window. In that window, select Safari and click the Force Quit button.

    To prevent the malicious page from reloading automatically, and thus the pop-up from reappearing, hold down the shift key while launching Safari.

  • by CatHamm,

    CatHamm CatHamm Aug 16, 2015 5:06 PM in response to J_Vaters
    Level 1 (0 points)
    Aug 16, 2015 5:06 PM in response to J_Vaters

    Thank you! This worked beautifully.

  • by MichelleMPH,

    MichelleMPH MichelleMPH Sep 10, 2015 3:36 AM in response to J_Vaters
    Level 1 (0 points)
    Sep 10, 2015 3:36 AM in response to J_Vaters

    System preferences

    Internet Accounts

    uncheck anything Facebook OR highlight Facebook and hit the negative sign at the bottom of the list and remove it altogether.  I chose remove as I can log in when I want rather than be bothered and besides do you want Facebook knowing whats on your mac?

  • by Banjankrii,

    Banjankrii Banjankrii Mar 3, 2016 5:23 PM in response to setestrelo220139
    Level 1 (0 points)
    Mar 3, 2016 5:23 PM in response to setestrelo220139

    I'm having the same problem. I changed my Facebook password through Chrome as I thought it was time to update it. I then got the same Facebook Password popup window every couple of seconds (insanely annoying). After going to Internet Accounts and typing in the new password I got the exact same prompt: "Unable to verify account name or password".
    This Facebook Password popup window kept appearing so I straight up decided to go to Internet Accounts and press the - button on the Facebook tab. I've stopped getting annoying notifications, but now whenever I try to re-add my Facebook account I keep getting the same old: "Unable to verify account name or password", and I can't seem to be able to add any Facebook accounts to Internet Accounts at all now.

    Anyone?

     

  • by home3097,

    home3097 home3097 Apr 23, 2016 3:06 PM in response to Banjankrii
    Level 1 (4 points)
    Apr 23, 2016 3:06 PM in response to Banjankrii

    I have the same problem. I have done exactly what you have, to no avail. I'm over it!!!!!

  • by Raicya,

    Raicya Raicya Apr 24, 2016 2:22 AM in response to J_Vaters
    Level 3 (874 points)
    iPad
    Apr 24, 2016 2:22 AM in response to J_Vaters

    Hi,

     

    See tonka_tester's solution in this thread  ☞  https://origin-discussions-us.apple.com/thread/7006408

  • by home3097,

    home3097 home3097 Apr 24, 2016 6:53 AM in response to Raicya
    Level 1 (4 points)
    Apr 24, 2016 6:53 AM in response to Raicya

    That reply is from a year ago. I'm on El Capitan OS 10.11.4. Facebook has changed, as well. The only choice under Login Approvals is whether to require a security code for log in, or not. It is unchecked for me, so I don't require it.

     

    I got a code and changed my password, yesterday, when I first got the pop-up. If I put it into Mac System Preferences, it says it isn't good. I even tried my old password in System Prefs and it won't take it.  I then tried the code from the text and guess what???? It doesn't work, either.

  • by francescofromgbr,

    francescofromgbr francescofromgbr May 6, 2016 7:19 AM in response to MichelleMPH
    Level 1 (4 points)
    May 6, 2016 7:19 AM in response to MichelleMPH

    Only your suggestion worked  Thank you very much

     

    Francesco

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