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Apr 30, 2015 12:36 PM in response to ****** in Iolaby alex_h1,Hello,
Thanks for using Apple Support Communities.
If you'd like to request a refund for a purchase from the App Store, you can submit your request by following the directions below.
To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
- Visit reportaproblem.apple.com in your browser.
- When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
- Find the item you're having a problem with, then click Report a Problem next to it.
- From the Choose Problem menu, choose the issue you're having.
- Follow the onscreen instructions. You might be asked to describe the problem in a text field.
- Click Submit, and we'll review your problem.
Take care,
Alex H.
