Purd

Q: Pro Video Format 2.0.1 ask me to update it in MAS repeatedly in loop

Pro Video Formats 2.0.1 appear in MAS as software update available. I  click update and it get installed, showing up in the list of updated software. But after I close MAS, then start it again, Provideo Formats 2.0.1 show up again asking me to update. And it loop over and over.

 

Any friend here experience the problem I reported here, and hw to workaround so that it will not show up and loop itself

 

Help please

MacBook Pro with Retina display, OS X Mavericks (10.9), OSX 10.10 Yosemite

Posted on Apr 21, 2015 8:47 PM

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Q: Pro Video Format 2.0.1 ask me to update it in MAS repeatedly in loop

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  • by SpruceRM,

    SpruceRM SpruceRM Apr 29, 2015 9:54 AM in response to AaronShep
    Level 1 (0 points)
    Apr 29, 2015 9:54 AM in response to AaronShep

    Aaron - the fix worked perfectly. Thank goodness for folks like you who are happy to share their competence with those of us less-endowed and slogging through the mire.

  • by mstrhans,

    mstrhans mstrhans Apr 29, 2015 1:23 PM in response to AaronShep
    Level 1 (4 points)
    Desktops
    Apr 29, 2015 1:23 PM in response to AaronShep

    Indeed i noticed a problem with permissions as well. Disk Utility fixed the permissions on all the components, but next you know the update appears again after fixing permissions (they get set from 80 to 0 and 501 to 0). After that the fix permissions run update appears again. I tried your solution with using Pacifist hoping this works, Thanks for you extra solution.

     

    -- Update: no didnt work even with pacifist still having problems

  • by Bill Bogard,

    Bill Bogard Bill Bogard Apr 29, 2015 1:53 PM in response to mstrhans
    Level 2 (220 points)
    Audio
    Apr 29, 2015 1:53 PM in response to mstrhans

    This is currently working for me, not sure why or how long it will last


    Delete /Library/QuickTime/AppleMXFImport.component


    Reinstall (App Store now says no updates available)


  • by Girshon Rutstein,

    Girshon Rutstein Girshon Rutstein Apr 29, 2015 3:27 PM in response to Bill Bogard
    Level 2 (359 points)
    Desktops
    Apr 29, 2015 3:27 PM in response to Bill Bogard

    The transfer deleting files to temp folder, restarting, replacing QT plugins, the solution by "emde", did not work for me. Because after 2 days the update 2.0.1 showed up again.

  • by grafkaal,

    grafkaal grafkaal Apr 29, 2015 4:33 PM in response to emde
    Level 1 (0 points)
    Apr 29, 2015 4:33 PM in response to emde

    Ah well think I posted to soon! Worked for a couple of hours but the update is back again! Just have to wait for Apple me thinks!

  • by Marco Sassone,

    Marco Sassone Marco Sassone Apr 30, 2015 6:33 AM in response to AaronShep
    Level 1 (4 points)
    iPhone
    Apr 30, 2015 6:33 AM in response to AaronShep

    the workaround provided by AaronShep is the one that worked for me: downloading the Installer from Apple Support (tanks to Greg_Priestley for providing the link) and install it with Pacifist)

    thanks!

  • by ad5901,

    ad5901 ad5901 Apr 30, 2015 8:33 AM in response to Marco Sassone
    Level 1 (4 points)
    Apr 30, 2015 8:33 AM in response to Marco Sassone

    Worked for a day and now the update is back. Re-installed with Pacifist but the update notification still there. Have to wait for Apple to find a fix!!

  • by AaronShep,

    AaronShep AaronShep Apr 30, 2015 8:47 AM in response to grafkaal
    Level 1 (10 points)
    Apr 30, 2015 8:47 AM in response to grafkaal

    To all those who are seeing the update again after thinking you had solved it: I believe Apple has fixed and reissued the update. That's why you're seeing it again. The numbering hasn't changed, but it's actually a new update.

     

    I installed it and it's working fine, except for the permissions I had to fix with Disk Utility. So, you don't need Pacifist for this anymore. Just let the App Store install as usual, then fix the permissions, if you like.

     

    Aaron

  • by chaster,

    chaster chaster Apr 30, 2015 9:43 AM in response to AaronShep
    Level 1 (0 points)
    Apr 30, 2015 9:43 AM in response to AaronShep

    Yes, it appears Apple has finally fixed it. Updated again and did not need Pacifist. Repaired permissions and no more repeated update. Thank again Aaron!

  • by Gregory813,

    Gregory813 Gregory813 Apr 30, 2015 10:44 AM in response to emde
    Level 1 (0 points)
    Apr 30, 2015 10:44 AM in response to emde

    :-(   I have tried this fix twice... still getting the "Install Update".  I have already updated 7 times.  Now it's asking for #8.  UGH !!!!!

  • by peteburford,

    peteburford peteburford Apr 30, 2015 7:51 PM in response to Purd
    Level 1 (0 points)
    Apr 30, 2015 7:51 PM in response to Purd

    I followed the instructions and it disappeared.

    Sadly 3 days later , the update notification for Pro Video Formats arrived AGAIN!

    What a mess!

  • by peteburford,

    peteburford peteburford May 1, 2015 12:02 AM in response to peteburford
    Level 1 (0 points)
    May 1, 2015 12:02 AM in response to peteburford

    What actually fixed it for me was just to go to the Pro Video formats download page here ( Pro Video Formats 2.0.1 )

    and just install the package directly then reboot the computer.

  • by AaronShep,

    AaronShep AaronShep May 1, 2015 12:20 AM in response to grafkaal
    Level 1 (10 points)
    May 1, 2015 12:20 AM in response to grafkaal

    Apple fixed the update and re-released it. So, it now works for everyone, and everyone has had to download the fixed update, whether or not they solved the problem before.

  • by Odinsdad,

    Odinsdad Odinsdad May 1, 2015 11:29 AM in response to AaronShep
    Level 1 (4 points)
    Apple TV
    May 1, 2015 11:29 AM in response to AaronShep

    Agreed.

     

    Wouldn't you think Apple would just fix the problem and and update the revision number to let's say 2.0.2 just to clear up any misunderstandings? Especially with a bug such as this one and the way it presented itself. Version numbers don't scare me and there are plenty more to pull from. The bottom line I guess is that the trouble is fixed. Hopefully Apple reads these forums and perhaps they will be a little more timely and or interactive.

     

    ~e

  • by SirAngler1,

    SirAngler1 SirAngler1 Jun 5, 2016 6:40 AM in response to Purd
    Level 1 (4 points)
    Jun 5, 2016 6:40 AM in response to Purd

    I am running OS 10.7.5. The Apple recommended fix DID NOT work for me:

     

    1) Move all files from /Library/QuickTime/ to a temp older on desktop

    2) Open AppStore and download/install update

    3) Reboot

    4) Copy any missing files from temp folder on desktop to /Library/QuickTime.)

     

    I tried it twice (about a week apart) thinking I must not have followed the directions correctly. Not so.

     

    Pacifist did work however. I needed to download an earlier version for OS 10.7. Also I had to click the 'Replace' button several dozen times during the Pacifist installation. Very annoying. But not as annoying as getting Apple's software Update message repeatedly. Thanks Apple. This is something you should have fixed right away.

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