K47MU-D

Q: Printer issues

Screenshot 2015-04-30 09.55.54.png

 

I can't get anything to print.

I have reinstalled the OS Yosemite and reinstalled the Kyocera printer driver and also deleted and reassigned the default printer... no luck.

I also repaired permissions several times. Also ran ONYX to run maintenance scripts and repair permissions again etc... still no luck.

 

I checked my printer IP address  and it is set the same as another workers computer next to me. so the settings are not the issue either.

---- puzzled.

Final Cut Pro X, OS X Yosemite (10.10.3)

Posted on Apr 30, 2015 9:47 AM

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Q: Printer issues

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  • Helpful answers

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Apr 30, 2015 10:35 AM in response to K47MU-D
    Level 9 (57,623 points)
    Apr 30, 2015 10:35 AM in response to K47MU-D

    Contact the printer manufacturer.


    Check to make sure you are using the latest driver(s) for your current OS:  http://support.apple.com/kb/HT3669 Printer and scanner software available for download

     

    http://support.apple.com/kb/PH18614 OS X Yosemite: Reset the printing system


     

    What to do when you can't print

     

     

     

     

     

     

     

     

     

     

     

     

     

    Wave Siggy.gif

  • by K47MU-D,

    K47MU-D K47MU-D Apr 30, 2015 12:38 PM in response to Baby Boomer (USofA)
    Level 1 (5 points)
    iPad
    Apr 30, 2015 12:38 PM in response to Baby Boomer (USofA)

    no luck...

     

    Error log shows this...

    D [30/Apr/2015:14:31:23 -0500] [Job 7] PID 2104 (/usr/libexec/cups/filter/kyoprefilter_C) exited with no errors.

    D [30/Apr/2015:14:31:23 -0500] [Job 7] PID 2107 (/usr/libexec/cups/filter/kyofilter_C) exited with no errors.

    D [30/Apr/2015:14:31:23 -0500] [Job 7] PID 2108 (/usr/libexec/cups/backend/lpd) exited with no errors.

    D [30/Apr/2015:14:31:23 -0500] [Job 7] Set job-printer-state-message to "The file ‘/private/var/spool/cups/tmp/008395542c9f5’ could not be opened.", current level=ERROR

    D [30/Apr/2015:14:31:23 -0500] [Job 7] PID 2105 (/usr/libexec/cups/filter/cgpdftops) stopped with status 1.

    D [30/Apr/2015:14:31:23 -0500] [Job 7] Hint: Try setting the LogLevel to "debug" to find out more.

    D [30/Apr/2015:14:31:23 -0500] [Job 7] The print file is empty.

    D [30/Apr/2015:14:31:23 -0500] [Job 7] PID 2106 (/usr/libexec/cups/filter/pstops) stopped with status 1.

    D [30/Apr/2015:14:31:23 -0500] [Job 7] Hint: Try setting the LogLevel to "debug" to find out more.

    D [30/Apr/2015:14:31:23 -0500] [Job 7] End of messages

    D [30/Apr/2015:14:31:23 -0500] [Job 7] printer-state=3(idle)

    D [30/Apr/2015:14:31:23 -0500] [Job 7] printer-state-message="The file ‘/private/var/spool/cups/tmp/008395542c9f5’ could not be opened."

    D [30/Apr/2015:14:31:23 -0500] [Job 7] printer-state-reasons=none

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Apr 30, 2015 1:29 PM in response to K47MU-D
    Level 9 (57,623 points)
    Apr 30, 2015 1:29 PM in response to K47MU-D

    Kyocera's tech support response?

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Wave Siggy.gif

  • by K47MU-D,

    K47MU-D K47MU-D May 1, 2015 6:28 AM in response to Baby Boomer (USofA)
    Level 1 (5 points)
    iPad
    May 1, 2015 6:28 AM in response to Baby Boomer (USofA)

    when repairing permissions I saw this message  "ACL found but not expected on 'private/var/spool/cups "

    What is ACL ?

    How do I fix this?

  • by K47MU-D,

    K47MU-D K47MU-D May 1, 2015 9:15 AM in response to K47MU-D
    Level 1 (5 points)
    iPad
    May 1, 2015 9:15 AM in response to K47MU-D

    I keep getting this EVERY TIME I repair permissions...

    at least 10 times now.

     

     

    **********

    2015-05-01 11:02:32 -0500: Disk Utility started.

     

     

    2015-05-01 11:02:55 -0500: Repairing permissions for “Macintosh HD”

    2015-05-01 11:09:18 -0500: ACL found but not expected on “private/var/spool/cups”

    2015-05-01 11:09:18 -0500: Repaired “private/var/spool/cups”

    2015-05-01 11:09:18 -0500: ACL found but not expected on “private/var/spool/cups/cache”

    2015-05-01 11:09:18 -0500: Repaired “private/var/spool/cups/cache”

    2015-05-01 11:09:18 -0500: ACL found but not expected on “private/var/spool/cups/cache/rss”

    2015-05-01 11:09:18 -0500: Repaired “private/var/spool/cups/cache/rss”

    2015-05-01 11:09:18 -0500: ACL found but not expected on “private/var/spool/cups/tmp”

    2015-05-01 11:09:18 -0500: Repaired “private/var/spool/cups/tmp”

    2015-05-01 11:09:56 -0500: User differs on “private/var/db/displaypolicyd”; should be 0; user is 244.

    2015-05-01 11:09:56 -0500: Group differs on “private/var/db/displaypolicyd”; should be 0; group is 244.

    2015-05-01 11:09:56 -0500: Repaired “private/var/db/displaypolicyd”

    2015-05-01 11:10:38 -0500:

     

     

    2015-05-01 11:10:38 -0500: Permissions repair complete

    2015-05-01 11:10:38 -0500:

     

     

    2015-05-01 11:10:38 -0500:

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) May 1, 2015 11:13 AM in response to K47MU-D
    Level 9 (57,623 points)
    May 1, 2015 11:13 AM in response to K47MU-D
  • by K47MU-D,

    K47MU-D K47MU-D May 6, 2015 7:10 AM in response to K47MU-D
    Level 1 (5 points)
    iPad
    May 6, 2015 7:10 AM in response to K47MU-D

    Nobody has ever had this issue? Any suggestions? I am stumped on this one. I reinstalled the OS again (Yosemite, newest update) I reinstalled the Kyocera driver, I reset the Printer system and reassigned the printer again.... and still the same message. Is there any kind of Terminal / Command Line entry that would make a difference? …

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) May 6, 2015 12:53 PM in response to K47MU-D
    Level 9 (57,623 points)
    May 6, 2015 12:53 PM in response to K47MU-D

    You never responded to my

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Wave Siggy.gif