unnonymous

Q: Messages Badge Stuck  - Yosemite - Desktop Mac

After I updated to Yosemite and linked my phone to my desktop, I continuously have one phantom notification on my messages on my desktop. I kill the dock, and it just happens repeatedly.  Is there another solution?  Will Apple be addressing this problem?

iMac, OS X Yosemite (10.10.1)

Posted on Dec 22, 2014 2:57 PM

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Q: Messages Badge Stuck  - Yosemite - Desktop Mac

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  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Dec 23, 2014 12:23 PM in response to unnonymous
    Level 9 (73,254 points)
    Applications
    Dec 23, 2014 12:23 PM in response to unnonymous

    Hi,

     

    In Applications/utilities open the Activity Monitor app.

    In the list find the DOCK item (it will be near the Finder icon)

     

    Highlight it and then use the Quit icon top left.

    Confirm a Force Quit.

    The Dock will Quit and then restart (appearing now near th top of the list)

    The phantom Unread Badge should disappear.

     

     

    3Sigcopy2.png

    8:23 pm      Tuesday; December 23, 2014

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by DavidSLynch,

    DavidSLynch DavidSLynch May 1, 2015 9:07 AM in response to unnonymous
    Level 1 (5 points)
    May 1, 2015 9:07 AM in response to unnonymous

    Aha! I clicked and held down the mouse button on the Messages icon in the Dock. The popup showed me which person had an unread message. I deleted the conversation with that person (I had no need of saving it), and the badge went away.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) May 1, 2015 11:32 AM in response to DavidSLynch
    Level 9 (73,254 points)
    Applications
    May 1, 2015 11:32 AM in response to DavidSLynch

    HI,

     

    I see that you managed to find the "other" fix in the time it took you to edit the post .

     

     

    3Sigcopy2.png

    7:31 pm      Friday; May 1, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by nroose,

    nroose nroose Nov 13, 2015 6:10 PM in response to unnonymous
    Level 1 (5 points)
    Nov 13, 2015 6:10 PM in response to unnonymous

    This has been a bug for a long time.  Apple seems to have hired too many children who don't give a ****.

  • by nroose,

    nroose nroose Feb 18, 2016 7:49 PM in response to nroose
    Level 1 (5 points)
    Feb 18, 2016 7:49 PM in response to nroose

    Apple!!!  Please please please please fix this!!!!

  • by Eric Root,

    Eric Root Eric Root Feb 19, 2016 10:30 AM in response to nroose
    Level 9 (72,578 points)
    iTunes
    Feb 19, 2016 10:30 AM in response to nroose

    Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.

     

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

     

    Feedback

     

    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.

     

    Feedback via Apple Developer

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Feb 19, 2016 12:57 PM in response to nroose
    Level 9 (73,254 points)
    Applications
    Feb 19, 2016 12:57 PM in response to nroose

    Hi,

     

     

    Also try this third Method:-

    With Messages Open go to System Preferences > Notifications.

    Set the Banner to to NONE and then untick each and every selected item you have for the other notifications such as Sound and Dock iCon.

    Quit Messages.

    Restart the computer.

     

    Restart Messages.

    In reality the Dock badge should not appear as it is turned Off.

    Go to Notification and turn the setting back to what they were.

    Is the Badge still Off ?

     

    Messages Specific feedback http://www.apple.com/feedback/messages.html

    The more detail you can give them the better.

     

    Like:-

    Is when starting up the Mac/Messages ?

    Is it waking from Sleep ?

    Are you dismissing iMessages that you have read as the app opens up ?

    Do any apps show Dock badges when you don't expect them ?

     

     

     

    3Sigcopy2.png

    8:57 pm      Friday; February 19, 2016

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad