Pat518

Q: iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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Q: iPhone to Android iMessage bug fix

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  • by Pantherabast,

    Pantherabast Pantherabast May 1, 2015 4:12 PM in response to Pat518
    Level 1 (0 points)
    May 1, 2015 4:12 PM in response to Pat518

    do you have a hard time comprehending what I typed?

     

    "I have tried everything suggested here, and so far nothing has fixed my issue."

     

    that includes calling Apple. the only thing I got hit with was "everything is done on our end. reset your password." I can't even sign in to iCloud because it is giving me a weird sign in issue, and Apple representative couldn't even help me with that issue. what makes you think they can help me with this one?

     

    and what you mean I don't own an Apple product? I own an iPhone, a Nano, and a Macbook.

     

    you're the one who should call apple and tell them their service stinks, (apart from your comprehension issues).

  • by Chris CA,

    Chris CA Chris CA May 1, 2015 10:11 PM in response to Pantherabast
    Level 9 (79,584 points)
    iPhone
    May 1, 2015 10:11 PM in response to Pantherabast

    Pantherabast wrote:

    you're the one who should call apple and tell them their service stinks

    Why would i call them to tell them this?

  • by Poultteerre,

    Poultteerre Poultteerre May 6, 2015 12:48 AM in response to Pat518
    Level 1 (0 points)
    May 6, 2015 12:48 AM in response to Pat518

    Use Samsung Messages Backup application to help you transfer data between android phone and iphone.

     

    Just see more:

     

    http://www.samsung-messages-backup.com/tips-resources.html

  • by beakhorns,

    beakhorns beakhorns May 20, 2015 4:54 AM in response to KC7GNM
    Level 1 (0 points)
    May 20, 2015 4:54 AM in response to KC7GNM

    When I spoke to Apple Support, this is the site that the person directed me to in order to de-register my phone number from all imessage accounts that I had.  I hope this helps everyone.   These steps are for those who have switched from an iphone to an android phone.

     

    1) Go to selfsolve.apple.com/deregister-imessage

    2) Key in your 10-digit phone number

    3) They will send you a CODE via text to this number

    4) Key in the CODE and press enter

    5) You are finished.  It says that it may take a few hours before all contacts are updated, but I found that it only took about 45 minutes.

  • by Terp84Alum,

    Terp84Alum Terp84Alum May 20, 2015 2:07 PM in response to beakhorns
    Level 1 (10 points)
    May 20, 2015 2:07 PM in response to beakhorns

    Tried everything.  Just got off the phone with Apple.  They are aware of issues. We did the deregister and all that stuff.  It's definitely iMessage because my wife (iPhone) can send me picture messages no problem.  There is no documented end all fix. You need to try everything until something works. Right now, Apple is stumped with my issue.  I can get SMS messages from SOME iPhones.  Could it be a carrier issue?  Maybe. Right now my bet is MY problem is ATT related.

     

    I'll post my resolution when it happens.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch May 20, 2015 2:13 PM in response to Pantherabast
    Level 8 (38,076 points)
    Mac OS X
    May 20, 2015 2:13 PM in response to Pantherabast

    Pantherabast wrote:

     

    switched from iPhone to android, and having this problem.

     

    I have tried everything suggested here, and so far nothing has fixed my issue.

     

    I bet you never tried this: iOS: Deactivating iMessage

  • by Pantherabast,

    Pantherabast Pantherabast May 20, 2015 2:59 PM in response to Terp84Alum
    Level 1 (0 points)
    May 20, 2015 2:59 PM in response to Terp84Alum

    I hear you. After doing literally every single thing I could find in this thread (some people just can't read I guess), I am STILL having problems. I even just changed my phone number a few hours ago, and the same problem STILL occurs. And just like you said, some iPhones get my messages and visa versa, but certain ones still don't. my mom still can't get my txts, yet my co-worker can. It could be something SIM card related, since I am using the same SIM in my Android. I honestly don't know what else to think or do. Will wipe and reset my entire iPhone, as I already resetted its network settings, when I get all my data off of it. But I don't know how in the heck that would help.

     

    I just can't believe that after yeaaaaaaars of having this bug, Apple STILL doesn't know what to do. I think it's their way of punishing anyone leaving their precious company for another. after dealing with this for nearly 2 months, I will not miss them and not planning on spending another dime on one single Apple product in the future.

  • by Chris CA,

    Chris CA Chris CA May 20, 2015 5:25 PM in response to Pantherabast
    Level 9 (79,584 points)
    iPhone
    May 20, 2015 5:25 PM in response to Pantherabast

    Pantherabast wrote:

    I just can't believe that after yeaaaaaaars of having this bug, Apple STILL doesn't know what to do.

    because it’s difficult to believe something that isn’t true...

  • by karlfromhinckley,

    karlfromhinckley karlfromhinckley May 24, 2015 3:57 PM in response to Pat518
    Level 1 (0 points)
    May 24, 2015 3:57 PM in response to Pat518

    https://selfsolve.apple.com/deregister-imessage

     

    i used this link and it worked for me!!!

  • by DxDeaner,

    DxDeaner DxDeaner Jun 24, 2015 10:10 AM in response to Pat518
    Level 1 (0 points)
    Jun 24, 2015 10:10 AM in response to Pat518

    4 Things worked for me
    I stumbled on #4 by accident, and it was what solved it every time.

     

    1. Remove/Deregister your number from iMessage registration: https://selfsolve.apple.com/deregister-imessage

    2. Remove your device from the iCloud: iCloud: Remove your device from Find My iPhone, or http://smallbusiness.chron.com/delete-devices-off-icloud-account-74917.html
    3. Remove your device from iTunes: Manage your associated devices in iTunes - Apple Support
    4. Tell your iPhone friends and family to delete your message threads, all personal and group threads you're in, from their messages on their phones.
      (Long press and then delete the conversation).
      Then have them send you a fresh text, and a fresh group message

     

    Hopefully this helped.

    What a headache...

  • by sarrenee,

    sarrenee sarrenee Aug 26, 2015 6:19 PM in response to Pat518
    Level 1 (0 points)
    Aug 26, 2015 6:19 PM in response to Pat518

    DxDeaner - having my friends and families delete my message threads did it! I am so excited. It hasnt been working for weeks. I was so happy to find your post!

     

    Thank you Thank you Thank you!!!!

  • by polymechman,

    polymechman polymechman Oct 9, 2015 1:31 PM in response to sarrenee
    Level 1 (0 points)
    Oct 9, 2015 1:31 PM in response to sarrenee

    Yes, that does work.  BUT, the point it, who in their right mind is going to send a message out and expect everyone to follow those directions?  this is an APPLE bug.  If they want to use blue messages for those still on iphone, so be it.  The rest need to go green to the folks not using an iphone, REGARDLESS if at one point in that conversation the user had iMessage and has since moved on to android or otherwise non-iPhone. 

     

    I find it asinine that Apple won't recognize this issue as their own, and include that check as part of their messaging service to send those no longer registered this same message via SMS.  They know of the issue, very well I'm sure, but they just leave it be hoping that in some way it will bring people back to iPhone. 

     

    They're going to run into a legal mess with this, and I for one will pile on top of them when the lawsuit comes as I have been affected in a sever way socially due to not receiving these messages. 

  • by iMessageHell,

    iMessageHell iMessageHell Oct 14, 2015 9:28 AM in response to polymechman
    Level 1 (0 points)
    Oct 14, 2015 9:28 AM in response to polymechman

    Ok...try # 3, making it much nicer and peaceable, because Apple keeps calling this a "rant" and removing my posts

     

    Polymechman, I totally agree. And reading the opinions offered by the people just wanting to argue for the sake of argument is beyond enraging.  Do you guys really think we would be at 580 posts if the quick-to-troll-solutions were of any value whatsoever?  Almost as frustrating are the "helpful" replies that have been replicated 50+ times like, "hey guys just go do that de-register thing" that we've all obviously tried countless times before, during, and after our hours-long phone calls with the Apple customers service techs.  Again...a fix like that isn't gonna work for a problem going to post 300 and above.

     

    I lost my Android phone a year ago and made the mistake of borrowing my friend's old iPhone for just 2 weeks.  During that time, iMessage managed to poison my number in about 5 different group messages (having up to 6 iPhone contacts in each).  When I got back to Android...well everything that everyone here is hollering about over the 39 pages happened to me.  And it's still an issue...I just tested it after I ran into this chain of posts.

     

    Now here is many of our points: It is extremely difficult (for me impossible) to coordinate a group of people to simultaneously delete all the problem messaging threads consisting of months to years worth of texts!  Of my 6 contacts, a few are inept, a couple did it, and one just didn't want to loose his history.  If one person doesn't succeed in following the instructions it re-poisons the whole messaging group again.  It was simply not going to happen without flying everyone in for a group meeting and physically taking all of their phones and doing it myself.

     

    So, here's what worked for me:

     

    • I took one of these groups and I started a new message thread that was a copy of the original BUT, added one more number:  A land-line...a number that Apple wouldn't recognize as a possible iMessage that would essentially send the text to nowhere.  Then I started texting back up to this new group.  Done...all messaging worked after that.  Because even if some of my friends phones wanted to see me as an iMessage, the landline would "keep it green". 

     

    But, still...a year later...it baffles me that I have to see this useless extra number in 5 of my message chains just to have a conversation.

     

    So how is that not Apple's problem to fix?  I tried searching for this issue with people who went iPhone to Android to iPhone - not a  problem.  I urge Apple to fix it immediately...yesterday in fact.

  • by tsnixon,

    tsnixon tsnixon Oct 27, 2015 8:46 AM in response to iMessageHell
    Level 1 (0 points)
    Oct 27, 2015 8:46 AM in response to iMessageHell

    I just made the switch from iphone to android. I have deregistered imessage and changed my itunes password. Some chat groups with imessage users work, some don't. I can't discern a single reason to distinguish why some work and some don't. Apple has a whole page devoted to fixing this problem, and the fix does not work.

  • by neuroparadox,

    neuroparadox neuroparadox Nov 23, 2015 5:49 PM in response to KC7GNM
    Level 1 (0 points)
    Nov 23, 2015 5:49 PM in response to KC7GNM

    You're right it isn't a glitch.  It is Apple intentionally being a POS. 

     

    <Edited By Host>

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