joshuawfrancis

Q: i can't receive haptic messages on my apple watch from other apple watches

I can't receive haptic messages from other people with apple watches. I can send them to other people and they receive them, and they can send them to me but i don't get them. I have turned my watch on and off, and i have reset it twice and unpaired it and re-paired it a couple of time too but i still don't receive them. Can anyone please help?

Watch Sport 42mm

Posted on Apr 29, 2015 8:41 PM

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Q: i can't receive haptic messages on my apple watch from other apple watches

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  • by jeffd55,

    jeffd55 jeffd55 May 1, 2015 1:25 PM in response to joshuawfrancis
    Community Specialists
    May 1, 2015 1:25 PM in response to joshuawfrancis

    Hi Joshuawfrancis,

     

    Thank you for using Apple Support Communities. 

     

    I see where you are not receiving haptic notifications on your Apple Watch. The following article provides information regarding adjusting the intensity of the haptic alerts. 

     

    Adjust the intensity of haptic alerts on your Apple Watch - Apple Support

     

    Additionally, if you are actively using your iPhone at the time, the notifications will go to the iPhone and not the Apple Watch. 

     

    Regards,
    Jeff D. 

  • by christianfrombridgewater,

    christianfrombridgewater christianfrombridgewater May 1, 2015 2:05 PM in response to jeffd55
    Level 1 (0 points)
    May 1, 2015 2:05 PM in response to jeffd55

    Hi Jeff,

     

    I am also having the same issue as Joshua. I maxed up the haptics on my iphone/watch and it still is not working. I have added my friend in my favorites and all, still no fix.

     

    Raf

  • by Roub99,

    Roub99 Roub99 May 1, 2015 8:38 PM in response to christianfrombridgewater
    Level 1 (0 points)
    May 1, 2015 8:38 PM in response to christianfrombridgewater

    I Am having a Similar issu. We have 2 hear at the house and the 2 don't communicate except phone calls.  No text no haptic  but it will text withe others.  I have no one else to test hectic with.

  • by joshuawfrancis,

    joshuawfrancis joshuawfrancis May 4, 2015 4:33 AM in response to Roub99
    Level 1 (0 points)
    May 4, 2015 4:33 AM in response to Roub99

    Hey Roub99 and Raf . I have found out what is going on. It has to do with the iMessage settings on your phone. You need to change your iMessage setting on you phone to start new conversations from the email address that you use to for you apple ID not your iCloud account.

     

    To do this:

    1.  go to settings on your phone

    2. go to messages

    3. go to send and receive

    4. change the start new conversation to you apple ID.

     

    You will also need to make sure that anyone that you would like to use the haptic messages with has their setting the same. If you use the iCloud email address it won't work.


    Hope this helps out guys