HT202631: Payment methods that you can use in the iTunes Store, App Store, and iBooks Store

Learn about Payment methods that you can use in the iTunes Store, App Store, and iBooks Store
nckarthik5
Level 1 (0 points)

Q: i'm not able to login to istore because its telling your payment method has been declined whereas,i've provided my  debit card info properly

i'm not able to login to istore because its telling your payment method has been declined whereas,i've provided my debit card info properly.please guide me am new to apple gadgets.

iPhone 4S, iOS 8.3

Posted on May 3, 2015 10:54 AM

Close
nckarthik5

Q: i'm not able to login to istore because its telling your payment method has been declined whereas,i've provided my  debit car ... more

  • All replies
  • Helpful answers

  • by fjwhiston,

    fjwhiston fjwhiston May 3, 2015 10:58 AM in response to nckarthik5
    Level 3 (540 points)
    Mac OS X
    May 3, 2015 10:58 AM in response to nckarthik5

    Can you access your iTunes account from a computer?  If you can, go to Store > View Account, enter your password when prompted and look at your payment information again.

  • by nckarthik5,

    nckarthik5 nckarthik5 May 3, 2015 11:13 AM in response to fjwhiston
    Level 1 (0 points)
    May 3, 2015 11:13 AM in response to fjwhiston

    if i try to sign in using istore on my laptop ,after entering my email id and password it displays "The aplle id has not yet been used with itunes store.please review your account information."

    when i press review .it redirects to the page where i have to enter payment information.

  • by FelipeV,

    FelipeV FelipeV May 3, 2015 8:08 PM in response to nckarthik5
    Level 5 (6,718 points)
    iPhone
    May 3, 2015 8:08 PM in response to nckarthik5

    If your card has been declined you will not be able to use it with you Apple account. Call the card company to find out why it was declined or use another card.You will not be able to proceed until you enter a valid payment method.