HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touchQ: I have a iphone 4s. As of yesterday I cannot access my mail accounts. I click on the mail icon and it just takes me to a blank hom ... I have a iphone 4s. As of yesterday I cannot access my mail accounts. I click on the mail icon and it just takes me to a blank home screen then back to my regular home screen. I tried deleting my mail accounts and re adding them but it still does this. more
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Helpful answers
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by Lawrence Finch,★HelpfulMay 4, 2015 3:51 PM in response to tarafromnorth vancouver
Lawrence Finch
May 4, 2015 3:51 PM
in response to tarafromnorth vancouver
Level 8 (38,044 points)
Mac OS XReboot your phone by holding the HOME and SLEEP buttons at the same time until an Apple logo appears.
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May 4, 2015 8:44 AM in response to tarafromnorth vancouverby Templeton Peck,Reset the device. Hold power and home at same time til device restarts.
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May 4, 2015 3:52 PM in response to Templeton Peckby tarafromnorth vancouver,I've tried that and it still does the same thing..
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May 4, 2015 3:53 PM in response to Lawrence Finchby tarafromnorth vancouver,I've tried that and it still does the same thing..
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by Lawrence Finch,May 4, 2015 4:02 PM in response to tarafromnorth vancouver
Lawrence Finch
May 4, 2015 4:02 PM
in response to tarafromnorth vancouver
Level 8 (38,044 points)
Mac OS XTry the following:
- Press HOME once, then double-press it to bring up the Quick Launch screen
- Kill each app you see by flicking its screen image up. Continue until all apps except the Home screen are closed
- Press HOME once, and wait about 2 minutes for all apps to finish shutting down
- Turn the phone off by holding the SLEEP button until Slide to power off appears, and do so
- Wait another minute for it to finish the shutdown
- Turn the phone back on by holding the SLEEP button until an Apple logo appears.
Let us know if this helps.