hooked52
Level 1 (0 points)

Q: my health app not working

I exercised for 30 minutes on the treadmill and the watch added less then 15 min of that time, I don't know about the steps because I did not check before I walked? How do you fix this?

Apple Watch

Posted on May 5, 2015 8:33 PM

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hooked52

Q: my health app not working

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  • by nick101,

    nick101 nick101 May 6, 2015 1:46 AM in response to hooked52
    Level 5 (5,108 points)
    May 6, 2015 1:46 AM in response to hooked52

    There are many threads onthis and there is useful information in the watch manual.

     

    In summary:

     

    The watch needs your arm to be moving to register steps

    The watch calibrates your step length with assistance from the phone's GPS (i.e during an outside walk or rn)

    It taks a while for the clainration to get right

    You might find resetting the watch helps

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair May 6, 2015 7:55 AM in response to hooked52
    Level 9 (59,182 points)
    iPhone
    May 6, 2015 7:55 AM in response to hooked52

    Are you asking about the Health app, which is on your phone or the Actvity app which is on your watch? If you mean the Health app, you may be better off posting in the iPhone forum.