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May 8, 2015 6:43 PM in response to graceward2005by ChitlinsCC,I always recommend reading through article first... try this one > Get help signing in to FaceTime, Game Center, Messages - Apple Support - ÇÇÇ
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May 8, 2015 7:08 PM in response to graceward2005by 'shana,If you have a new AppleID that's a known issue.
call AppleCare. They are trying to fix. They will bump you to a senior tech and give you a case number. Then you wait.