jmccarron

Q: Location does not appear in Astronomy face

Hi There,

 

For some reason, my location (the little green dot) does not show up on the Astronomy watch face, and the earth seems to be centered on Cupertino (or at least California). While I will be on the West Coast tomorrow, I am actually on the East Coast today. I've seen the pulsing green dot showing wearer's locations in numerous of the demo videos you can find on Youtube. Can't seem to find anything in the Apple Watch settings (either on the iPhone 6 or on the watch itself) that would impact this, and under location services on the iPhone, it shows that the location of the phone is being shared with "Apple Watch Faces".

 

Anyone else run into this?

 

Ideas?

 

Thanks!

Apple Watch

Posted on May 5, 2015 2:05 PM

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Q: Location does not appear in Astronomy face

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  • Helpful answers

  • by PaddyFH,

    PaddyFH PaddyFH May 9, 2015 7:07 AM in response to jmccarron
    Level 1 (9 points)
    Apple Watch
    May 9, 2015 7:07 AM in response to jmccarron

    I Have the same problem.  Just noticed the earth on astronomy face is not showing the green dot of my location. I've also noticed that the sunrise/ sunset times are not showing up in the watch faces either just blank.. Have tried

    - rebooting phone

    - rebooting watch

    - turning off location services and back on

    - turnng Bluetooth on phone off and back on.

    - Unpairing the watch with the phone then re- pairing them again, 

     

    curiously, the map app on watch shows my location fine, the weather apps lists my location accurately but when I add the complication for sunrise/ sunset time to the watch face  it draws a blank. The earth globe in the astronomy watch face is centred over the California region but I'm n Melbourne Australia.. The last time I looked at this watch face a few days ago, it showed my location fine in the the globe and had a dot where my location is.

     

    not sure what else to do?!

  • by isuru_w,

    isuru_w isuru_w May 15, 2015 3:56 PM in response to PaddyFH
    Level 1 (0 points)
    May 15, 2015 3:56 PM in response to PaddyFH

    Make sure that you have relatively strong Wifi and Cell service. Try turning WiFi off and on on your phone and this might fix your problem.

     

    I ran into the same issue and turning WiFi on helped me to fix the issue.

  • by Alex Johnson2,

    Alex Johnson2 Alex Johnson2 Jun 13, 2015 4:18 AM in response to jmccarron
    Level 1 (128 points)
    Apple Watch
    Jun 13, 2015 4:18 AM in response to jmccarron

    I have a version of this too, except my location dot is stuck in a place I have left. I find a combination of all of the suggestions above does eventually "jolt" the watch - and being on an open wifi (or cell) seems to be necessary as opposed to one with a landing page or some other kind of managed access.

  • by isuru_w,

    isuru_w isuru_w Jun 13, 2015 9:00 AM in response to Alex Johnson2
    Level 1 (0 points)
    Jun 13, 2015 9:00 AM in response to Alex Johnson2

    In the event that the green dot is stuck in a location that you have left you could do the following to reset your location and/or speed up the process of resetting your location.This will not only ensure that the green dot appears on the correct location, but also corrects the sun rise/set times as well.

     

    • Toggle your Wi-Fi off and on your phone

     

    If that doesn't reset the location of your watch, try the following steps

    • On your phone
      • Settings >  Privacy > Location Services
      • Ensure that Apple Watch Faces have Location Access  while using the app
      • Then go to System Services and toggle Wi-Fi networking off and on
      • Go back to Privacy and toggle location services off and on
      • Toggle your Wi-Fi off and on
    • Then restart your apple watch

     

    This should speed up the process of resetting the location on your watch.

  • by mathetes,

    mathetes mathetes Sep 20, 2015 3:21 PM in response to isuru_w
    Level 1 (38 points)
    Apple Watch
    Sep 20, 2015 3:21 PM in response to isuru_w
    • Toggle your Wi-Fi off and on your phone

    If that doesn't reset the location of your watch, try the following steps

    • On your phone
      • Settings >  Privacy > Location Services
      • Ensure that Apple Watch Faces have Location Access  while using the app
      • Then go to System Services and toggle Wi-Fi networking off and on
      • Go back to Privacy and toggle location services off and on
      • Toggle your Wi-Fi off and on
    • Then restart your apple watch

     

    So that set of instructions worked. But I think it was simply the "Toggle Wi-Fi off and on on your phone."

     

    What I'm curious about is the notion of ensuring that apple watch faces have location access while using the app. WHERE does one do that? I could find no place in the phone or the watch where I could specifically turn on location access for watch faces. Where is that?

     

    Thanks, Mathetes

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 20, 2015 3:24 PM in response to mathetes
    Level 8 (35,765 points)
    Apple Watch
    Sep 20, 2015 3:24 PM in response to mathetes

    mathetes wrote:

     

    What I'm curious about is the notion of ensuring that apple watch faces have location access while using the app. WHERE does one do that? I could find no place in the phone or the watch where I could specifically turn on location access for watch faces.

     

    You were already there: Settings >  Privacy > Location Services

     

    Apple Watch Faces is included in the list of apps.

  • by mathetes,

    mathetes mathetes Sep 20, 2015 4:48 PM in response to Jonathan UK
    Level 1 (38 points)
    Apple Watch
    Sep 20, 2015 4:48 PM in response to Jonathan UK

     

    You were already there: Settings >  Privacy > Location Services

     

    Apple Watch Faces is included in the list of apps.

     

    Thanks. I'd looked there, but had glided right past that option, string me in the face. As it happens, it was set correctly. So it really was the toggling of wi-fi (which doesn't seem like something that should be necessary, but that's another matter.)